Sunway Lost World Hotel

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Overview of Sunway Lost World Hotel

Sunway Lost World Hotel

3.5 star property
Family-friendly hotel in Ulu Kinta with water park and spa

7.8/10 Good

430 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Meeting Facilities
  • Laundry facilities
Map
No 2, Persiaran Lagun Sunway 1, Sunway City, Ipoh, Perak, 31150
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Water park
  • Children's pool
  • Spa tub
  • Waterslide
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Children's pool
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Ulu Kinta
  • Aeon Station 18 - 26 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

About this property

Sunway Lost World Hotel

3.5-star family-friendly hotel in the heart of Ulu Kinta
Consider a stay at Sunway Lost World Hotel and take advantage of a water park, a garden, and dry cleaning/laundry services. Indulge in a massage, hydrotherapy, and reflexology at Crustal Spa, the onsite spa. In addition to conference space and a hot tub, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide
  • Free self parking
  • A front desk safe, luggage storage, and concierge services
  • Tour/ticket assistance, a 24-hour front desk, and multilingual staff
  • Guest reviews give good marks for the family-friendly amenities, overall value, and helpful staff
Room features
All guestrooms at Sunway Lost World Hotel have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 154 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free
  • Water park access (surcharge)
  • Children's pool

What to do

  • Cave exploring nearby
  • Kayaking nearby
  • Ziplining nearby
  • Hot springs nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Spa tub
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Malay

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crustal Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub and a steam room. There are hot springs/mineral springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for MYR 105.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Lost World
Sunway Lost World Hotel Sunway City Ipoh
Sunway Lost World Sunway City Ipoh
Sunway World
Sunway Lost World Hotel Ipoh
Sunway Lost World Hotel
Sunway Lost World Ipoh
Sunway Lost World
Sunway Lost World Hotel Ipoh
Sunway Lost World Hotel Hotel
Sunway Lost World Hotel Hotel Ipoh

Frequently asked questions

Does Sunway Lost World Hotel offer free cancellation for a full refund?
Yes, Sunway Lost World Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunway Lost World Hotel?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Sunway Lost World Hotel on 1 November 2022 start from NZ$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunway Lost World Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunway Lost World Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sunway Lost World Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunway Lost World Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sunway Lost World Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sunway Lost World Hotel and nearby?
Have fun with nearby activities like kayaking and ziplining. Additional recreation nearby includes hot springs and spelunking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sunway Lost World Hotel also has a waterslide and spa services, as well as a garden.
Are there restaurants at or near Sunway Lost World Hotel?
Yes. Nearby restaurants include Foods Project Cafe (7-min walk), The Pomelo (12-min walk), and Citrus Wine & Dine (2 mi).

Overall score and ratings

7.8

Good

7.7/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

7.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Very good

song yee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Overall good. Only for breakfast the location a bit far
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 2-night trip
Verified Hotels.com guest review

6/10 Good

NIK MOHD RUIZ, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Only shower and sleep
The property itself is quite good, and just across from the theme park. What surprised us, as we checked in at 7 pm or so, there were no restaurants on prem or anywhere walkable distance. No room service either. We were told to 'Grab'. The hotel is basically a place to shower and sleep after the activities at the park.
raman, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nornatasha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

AHMAD SUKRI, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The add on of hotspring is good indeed. Room was average.
JordanLim, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Peng Loong, 1-night trip
Verified Hotels.com guest review