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VR Queen Street - Hotel & Suites

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Premier King Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Front of property
Premier King Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Breakfast and dinner served, Modern European cuisine
Reception

Overview of VR Queen Street - Hotel & Suites

VR Queen Street - Hotel & Suites

4.0 star property
4-star hotel with restaurant, near Sky Tower
7.8 out of 10 Good
7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
401 Queen Street, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
For families
  • Children stay free
  • Babysitting (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 14 min walk
  • Auckland Ferry Terminal - 20 min walk
  • Spark Arena - 25 min walk
  • Eden Park - 33 min walk
  • Queen Street Shopping District - 1 min drive
  • University of Auckland - 1 min drive
  • Auckland City Hospital - 2 min drive
  • SkyCity Casino - 4 min drive
  • Princes Wharf - 4 min drive
  • Mt. Eden - 3 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland Britomart Station - 19 min walk
  • Auckland Grafton Station - 20 min walk
  • Gaunt Street Tram Stop - 24 min walk
  • Daldy Street Tram Stop - 26 min walk
  • The Strand Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • St Kevins Cafe - 4 min walk
  • Verona Cafe - 3 min walk
  • The Whitelady K Road - 4 min walk
  • 37 K Road Cafe - 3 min walk
  • Eight at Cordis, Auckland - 2 min walk
Map

About this property

VR Queen Street - Hotel & Suites

Putting you a short five-minute drive from Sky Tower and Auckland Ferry Terminal, VR Queen Street - Hotel & Suites offers an airport shuttle (available 24 hours) for NZD 45 per person. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can visit Latitude 36, which serves Modern European cuisine and is open for breakfast and dinner. This upmarket hotel is also 1.3 mi (2.1 km) from Spark Arena and 1.7 mi (2.8 km) from Eden Park. The helpful staff and overall value get great marks from fellow travellers.

Languages

English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (NZD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Bike parking

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Cleaning supplies

Special features

Dining

Latitude 36 – This restaurant specialises in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 – This lobby lounge specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: NZD 250 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 30 for adults and NZD 15 for children
  • Airport shuttle service is offered for an extra charge of NZD 45 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 50 per night
  • Airport shuttle for children between the ages of 5 and 14 costs NZD 45 (one-way)

Parking

  • Covered self-parking costs NZD 35 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

Does VR Queen Street - Hotel & Suites offer free cancellation for a full refund?
Yes, VR Queen Street - Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at VR Queen Street - Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at VR Queen Street - Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at VR Queen Street - Hotel & Suites?
Yes. Self-parking costs NZD 35 per night. Parking spaces may be limited.
Is an airport shuttle service offered by VR Queen Street - Hotel & Suites?
Yes, an airport shuttle is available. The charge is NZD 45 per person one-way.
What are the check-in and check-out times at VR Queen Street - Hotel & Suites?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at VR Queen Street - Hotel & Suites?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.
What is there to do at VR Queen Street - Hotel & Suites and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Additional recreation nearby includes casino gaming, ecotours and segway hire.
Are there restaurants at or near VR Queen Street - Hotel & Suites?
Yes, Latitude 36 offers Modern European cuisine.
What's the area around VR Queen Street - Hotel & Suites like?
VR Queen Street - Hotel & Suites is in Auckland Central Business District, a short 14-minute walk from Sky Tower and 3 minutes' walk from Karangahape Road. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Poor

reinhard, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Sunny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay. Lovely comfortable bed. Good ammenities.
Anne, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Tat Fai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, and handy parking.
Generally good, suite was comfortable, and clean, but would have preferred TV in the bedroom, or a couch in the living space.
Ben, 3-night trip
Verified Hotels.com guest review

6/10 Good

Julie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad experience.
Not very clean dirty marks on the walls and furniture and marks on bedding no coat hangers only two coffee packs each day had to keep on going to reception every day to ask for more it as there is no care taken and no one to back it up. After 10 days stay it was tiring worse thing we had a corkroach in the bathroom and had to change rooms so my experience was not good.
colin, 10-night trip
Verified Hotels.com guest review

4/10 Fair

The 24/7 desk and staff is excellent. The room was compact but very overpriced. Disappointed that there was no complimentary milk or water in the room. Checked in very late at night and it would been lovely to have a coffee or drink.
chris, 1-night business trip
Verified Wotif guest review