Hotel Isleño

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Premium Double Room, 2 Queen Beds, Balcony, City View | Balcony
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Overview of Hotel Isleño

Hotel Isleño

2.5 star property
Isla Mujeres hotel on beach

8.2/10 Very good

106 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Francisco I. Madero no 8, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Minibar

Room options

About this area

What's nearby

  • On the beach
  • Norte Beach - 1 min drive
  • Ultramar Ferry Puerto Juárez - 96 min drive
  • Cancun Mall - 98 min drive
  • Puerto Cancun Marina Town Center - 100 min drive
  • Playa Tortugas - 103 min drive
  • Tortuga Beach - 107 min drive
  • Cancun Convention Center - 114 min drive
  • La Isla Shopping Mall - 116 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • Loncheria El Poc Chuc - 3 min walk
  • Q Bravo - 3 min walk
  • Qubano - 3 min walk
  • Picus - 3 min walk
  • Angelo - 3 min walk

About this property

Hotel Isleño

Hotel in the city center
Hotel Isleño provides amenities like a terrace and a business center. With a beachfront location, this hotel is the perfect place to soak up some sun. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, tour/ticket assistance, and a front desk safe
  • A 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Isleño include thoughtful touches such as air conditioning, in addition to amenities like safes and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with heated floors and showers
  • Daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11 AM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

What to do

  • On the beach

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres

Frequently asked questions

Does Hotel Isleño offer free cancellation for a full refund?
Yes, Hotel Isleño does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Isleño?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Isleño?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Isleño?
Sorry, there's no onsite parking at Hotel Isleño.
What are the check-in and check-out times at Hotel Isleño?
You can check in from 3 PM - 11 AM. Check-out time is 1 PM.
Is there an onsite casino at Hotel Isleño?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
Are there restaurants at or near Hotel Isleño?
Yes. Nearby restaurants include Qubano (3-min walk), Picus (3-min walk), and Angelo (3-min walk).
What's the area around Hotel Isleño like?
Hotel Isleño is in the heart of Isla Mujeres, a short 6-minute walk from Norte Beach and 4 minutes' walk from Isla Mujeres Ferry Terminal. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

6.9/10

Amenities

8.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

I like the hotel it had a lot of amenities such as a tv and fridge I just couldn't sleep at night sometimes because there was a bar across the street and because of the noise also the room I had was mid hotel so you can hear the reception at all hours talking. I did enjoy the room though as its close to everything and centrally located.
Danielle, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and helpful
Alexander, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Hotel Isleno
This spot is great because it’s close to playa Norte and it serves as a gateway to Hidalgo St. Where all the nightlife is.
Jeffrey, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Dorivaldo, 9-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The room was nice and comfortable. On a quiet street in a good location to the malecon and close to el centro.
Peggy, 4-night trip
Verified Expedia guest review

8/10 Very good

Sean, 21-night trip
Verified Expedia guest review

10/10 Exceptional

Chido, 2-night trip
Verified Orbitz guest review

8/10 Very good

Christopher, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice place to stay
Location location location. This hotel was in the heart of shopping, restaurants and a short walk to the beach and the ferry. The manager was very kind and helpful and spoke English. The room was clean and the plumbing was AOK.
Arriving on the ferry to a wonderful sky and rainbow.
Janet, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Luke, 1-night trip
Verified Hotels.com guest review