Hotel Madrid Tuxtla

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Triple Room | Room
Double Room, 1 King Bed | Room

Overview of Hotel Madrid Tuxtla

Hotel Madrid Tuxtla

3.0 star property
3-star Tuxtla Gutierrez hotel with restaurant

8.6/10 Fabulous

337 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Marimba Park - 1 min drive
  • Tuxtla Guitierrez Central Square - 1 min drive
  • Canon del Sumidero National Park - 56 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 53 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Madrid Tuxtla

3-star hotel in a regional park
You can look forward to a roundtrip airport shuttle, a free daily manager's reception, and a coffee shop/cafe at Hotel Madrid Tuxtla. The onsite coffee shop, NOVELTY, features local cuisine. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Concierge services, luggage storage, and tour/ticket assistance
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Madrid Tuxtla feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms


  • Check-in time from 3 PM - noon
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 4 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance


  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 650.00 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

  • Cribs/infant beds are available for MXN 100.0 per day
  • Rollaway beds are available for MXN 350.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property accepts credit cards, debit cards and cash.

Also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Madrid Tuxtla offer free cancellation for a full refund?
Yes, Hotel Madrid Tuxtla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Madrid Tuxtla?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Hotel Madrid Tuxtla on 2 October 2022 start from NZ$51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Madrid Tuxtla?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Madrid Tuxtla?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Madrid Tuxtla?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Madrid Tuxtla?
Yes, an airport shuttle is available. The charge is MXN 650.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Madrid Tuxtla?
You can check in from 3 PM - noon. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Hotel Madrid Tuxtla?
Yes, NOVELTY offers local cuisine. Nearby restaurants include La Esphera Café (3-min walk), La Macarena Mesón Español (5-min walk), and La Cevichería (5-min walk).
What's the area around Hotel Madrid Tuxtla like?
Hotel Madrid Tuxtla is a short 7-minute walk from Tuxtla Guitierrez Central Square and 4 minutes' walk from Marimba Park. The local area is central and popular with nature enthusiasts.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

SALOMON, 1-night trip
Verified guest review

8/10 Very good

SALOMON, 1-night trip
Verified guest review

10/10 Exceptional

Alfonso, 3-night trip
Verified guest review

10/10 Exceptional

Very nice
Good customer service
SALOMON, 1-night trip
Verified guest review

10/10 Exceptional

FRANCISCO R, 1-night trip
Verified guest review

6/10 Good

Mudar, 1-night trip
Verified guest review

8/10 Very good

Nice hotel
SALOMON, 1-night trip
Verified guest review

8/10 Very good

AC is flooding the room
Everything is great about this hotel, but this time the AC is flooding the room. Do not stay in room 301
SALOMON, 1-night trip
Verified guest review

10/10 Exceptional

Nice service, great location
SALOMON, 1-night trip
Verified guest review

10/10 Exceptional

Great spot
I really enjoyed this hotel and the surrounding area. Very easy to find food, clothes and fun. I will return for sure.
1-night trip
Verified guest review