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All properties in Mackay (and vicinity), Queensland, Australia

Oaks Mackay Rivermarque Hotel

4-star hotel in Mackay with outdoor pool and restaurant

  • Free WiFi
From
NZ$192

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 50.
1 / 50Outdoor Pool
8.0.Very good.
  • Nice apartment, with comfortable bed. Free, secure undercover carpark appreciated.…

    Sep 4, 2018

  • My access card stopped working 4 times in 5 days. The TV in my original room had lines…

    Apr 1, 2021

See all 146 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Easy parking
Shopping
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 73 smoke-free guestrooms
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Hair dryer

What’s around

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 4 min walk
  • Artspace Mackay - 7 min walk
  • Jubilee Park - 9 min walk
  • Mackay Enertainment and Convention Centre - 11 min walk
  • Queens Park Orchid House - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Executive Apartment, 1 Bedroom
  • Executive Apartment, 2 Bedrooms
  • Studio
  • Hotel Room
  • Hotel Room (No Housekeeping) 
  • Apartment, 1 Bedroom (No Housekeeping )
  • Apartment, 1 Bedroom (Breakfast for 1 guest)
  • Executive Apartment, 1 Bedroom (Breakfast for 1 guest )
  • Room (Hotel) breakfast for 1 guest )
  • Studio (Breakfast for 1 guest )
  • Apartment, 2 Bedrooms ( Breakfast for 2 guests )
  • Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )
  • Studio (No Housekeeping Service)
  • Apartment, 2 Bedrooms (No Housekeeping Service)
  • Holiday Special, Apartment, 1 Bedroom (No Housekeeping)

Location

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 4 min walk
  • Artspace Mackay - 7 min walk

What’s around

Landmarks

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 4 min walk
  • Artspace Mackay - 7 min walk
  • Jubilee Park - 9 min walk
  • Mackay Enertainment and Convention Centre - 11 min walk
  • Queens Park Orchid House - 18 min walk
  • Harrup Park - 34 min walk
  • Pioneer Valley - 41 min walk
  • Town Beach - 42 min walk
  • Mackay Base Hospital - 44 min walk
  • Far Beach - 2.4 mi / 3.9 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 9 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

At a glance

Hotel size

  • This hotel has 73 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-10:30 PM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6 AM - 10:30 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (AUD 5.00 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast on weekdays (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa tub

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service

Facilities

  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-width doorways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Small print

Also known as

  • Oaks Rivermarque
  • Oaks Rivermarque Aparthotel
  • Oaks Rivermarque
  • Oaks Mackay Rivermarque
  • Oaks Rivermarque Aparthotel Mackay
  • Oaks Rivermarque Mackay
  • Oaks Mackay Rivermarque Hotel Hotel
  • Oaks Mackay Rivermarque Hotel Mackay
  • Oaks Mackay Rivermarque Hotel Hotel Mackay
  • Oaks Rivermarque Mackay
  • Rivermarque

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Secured self parking costs AUD 5.00 per day

Rollaway beds are available for AUD 49.0 per day

Breakfast costs between AUD 20 and AUD 30 for adults, and AUD 10 and AUD 15 for children (approximately)

Cribs/Infant beds are available for an extra charge

WiFi is available in guestrooms for AUD 18.00 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 18.00 per 24-hour period (rates may vary)

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Deposit: AUD 1 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Oaks Mackay Rivermarque Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 5.00 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 10:30 PM. Check-out time is 10 AM. Express check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Malaysia House (4-min walk), Bing's Nomiya (4-min walk), and Ban-na (4-min walk).
  • Oaks Mackay Rivermarque Hotel has an outdoor pool and a spa tub, as well as a fitness center.
8.0.Very good.
  • 10.0.Exceptional

    Staff were fantastic. Room was very clean. Unfortunately the restaurant wasn’t open. All in all a great place for a stop over.

    1 night romance trip, Mar 20, 2021

    Verified Wotif guest review

  • 6.0.Good

    Good location but the room was getting a little tired.

    1 night trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very well laid out apartment, friendly staff and central location

    Sandra, 2 night romance trip, Dec 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay in Mackay

    Great hotel, great location, very comfortable bed, close to shops, restaurants and River walk. Reception staff were exceptionally helpful even managing to get a last minute restaurant booking in a very busy restaurant

    Peter, 1 night family trip, Dec 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Room was great and view but the staff where lacking knowledge and experience couldn’t even work out a tax invoice mmmmmm

    Dave, 4 night business trip, Nov 21, 2020

    Verified Expedia guest review

  • 6.0.Good

    The staff were nice. We were disappointed at that we had arranged to stay in an apartment with a washing machine and dryer, there was no dryer in our room and the washing machine didn’t work properly as it couldn’t go past the first cycle. The water pressure in the bathroom was very poor, if you were in the shower and the vanity tap or the toilet were flushed there was no water. There was also only one chair on the balcony when we arrived, we spoke to the staff and they said that the other chair had been broken and that they hadn’t replaced it....they did replace it after we mentioned it to them.

    Gabrielle, 2 night trip, Nov 19, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Communication between front desk staff and paying guests needs some attention. During our stay the duty day desk attendant and the evening attendant was obviously lacking in communication on crossover. The evening manager was extremely obliging, considerate and helpful (as best she could be) but the day guy seemed to want to undo anything she had suggested. This simply complicated our experience. Our suggestion is to channel some much needed training in efficiency and dealing with guests to your day representative.

    Alan, 2 night family trip, Oct 15, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Comfy bed and very clean room. Excellent service at front desk. Cheers

    Marion, 1 night romance trip, Oct 10, 2020

    Verified Wotif guest review

  • 6.0.Good

    The spa in the pool area was not heated, never known a spa not to be heated. The fire alarm went off twice in a 5 day period causing the next to evacuate. Rooms were nice and spacious and clean

    Beryl, 4 night business trip, Oct 6, 2020

    Verified Wotif guest review

  • 8.0.Very good

    The bed was so so comfy. The girls at the front desk went out of their way to open up the bistro door and get us some ice for our room.

    Robbo, 2 night romance trip, Sep 24, 2020

    Verified Wotif guest review

See all 146 reviews