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Aryaduta Palembang

Photo gallery for Aryaduta Palembang

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Superior Club | Minibar, in-room safe, desk, free WiFi
Superior Club | Minibar, in-room safe, desk, free WiFi

Overview of Aryaduta Palembang

Aryaduta Palembang

4.0 star property
4-star hotel with full-service spa, connected to a shopping centre, near Palembang Square Mall

8.6/10 Fabulous

35 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
Map
Jl. POM IX, Palembang Square, Palembang, South Sumatra, 30137
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Palembang

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Nobu Bistro - 8 min walk
  • De Dapour - 9 min walk
  • Pempek Pak Raden - 9 min walk
  • The Arista Hotel Palembang - 11 min walk
  • Rumah Makan Pindang Musi Rawas - 18 min walk

About this property

Aryaduta Palembang

Aryaduta Palembang offers an airport shuttle (available 24 hours) for IDR 150000 per vehicle one-way. You can visit the spa to indulge in massages, body treatments or aromatherapy, and international cuisine is served at The Kitchen, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 3 bars/lounges, an outdoor pool and a health club. Fellow travellers like the helpful staff and location.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (22714 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub

Accessibility

  • Lift

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • DVD player
  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Turndown service

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Kitchen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
RJs Sports Bar and Grill – This sports bar only serves light fare.
The Pool Cafe – This café specialises in regional cuisine and only serves light fare.
The Lounge – This lobby lounge specialises in regional cuisine and only serves light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 250000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Aryaduta Palembang
Hotel Aryaduta Palembang
The Aryaduta Hotel And Convention Center Palembang
Aryaduta Palembang Hotel
Aryaduta Palembang Hotel
Aryaduta Palembang Palembang
Aryaduta Palembang Hotel Palembang

Frequently asked questions

Does Aryaduta Palembang offer free cancellation for a full refund?
Yes, Aryaduta Palembang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aryaduta Palembang?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Aryaduta Palembang on 4 December 2022 start from NZ$60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aryaduta Palembang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aryaduta Palembang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Aryaduta Palembang?
Sorry, pets aren't allowed.
Is parking offered on site at Aryaduta Palembang?
Sorry, there's no on-site parking at Aryaduta Palembang.
Is an airport shuttle service offered by Aryaduta Palembang?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at Aryaduta Palembang?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Aryaduta Palembang and nearby?
Aryaduta Palembang has 3 bars, a spa and an outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Aryaduta Palembang?
Yes, The Kitchen offers international cuisine. Nearby restaurants include Nobu Bistro (8-min walk), De Dapour (9-min walk) and Pempek Pak Raden (9-min walk).
What's the area around Aryaduta Palembang like?
Aryaduta Palembang is in the heart of Palembang, a short 6-minute walk from Palembang Square Mall and 7 minutes' walk from Jakabaring Stadium. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

9.1/10

Staff & service

10.0/10

Amenities

8.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Reasonable stay, reasonable comfort.
Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Jonathan, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rici, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

TING, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

polite staffs/yumm breakfast spread
The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service in the center of the city
The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff. Quite a pleasant to stay here.
Edward, 2-night business trip
Verified Hotels.com guest review

6/10 Good

C H
If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Chan hwee Michael, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Only Hotel Ask Feedback From Guest On The Spot
It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good. Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.
A RASID, 3-night trip
Verified Hotels.com guest review