Hotel Istana Permata Ngesong

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Overview of Hotel Istana Permata Ngesong

Hotel Istana Permata Ngesong

3.0 star property
3-star hotel in Surabaya with outdoor pool and restaurant

10 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Internet access
  • Pet-friendly
  • Gym
  • Air conditioning
Jl. Raya Kupang Jaya No.2, Surabaya, East Java, 60189
Main amenities
  • Restaurant and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Spa tub
  • 24-hour room service
  • Business center
  • Air conditioning
  • Laundry service
  • Concierge services
  • Playground
For families
  • Playground on site
  • Premium TV channels
  • Coffee/tea maker
  • Minibar
  • Dry cleaning/laundry service
  • Outdoor swimming pools

Choose dates to view prices

About this area

What's nearby

  • Tunjungan Plaza - 24 min drive

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Surabaya Pasar Turi Station - 27 min drive
  • Surabaya Gubeng Station - 29 min drive

About this property

Hotel Istana Permata Ngesong

Hotel Istana Permata Ngesong is a great choice for a stay in Surabaya. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a fitness center are other highlights.

At a glance

Hotel size

  • 60 rooms


  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed
  • Restrictions apply*


  • WiFi and wired Internet access in public areas*
  • Free WiFi in rooms

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Playground

Working away

  • Business center


  • Concierge services
  • Dry cleaning/laundry services


  • Fitness center
  • An outdoor pool
  • Spa tub


  • In-room accessibility

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Freshen up

  • Shower/tub combination
  • Hair dryer (on request)

Stay connected

  • Free WiFi
  • Phone


  • In-room safe

Special features


Onsite venue - This buffet restaurant specializes in local cuisine.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in public areas for an extra charge


This property accepts credit cards.

Also known as

Hotel Istana Permata
Hotel Istana Permata Ngesong
Hotel Istana Permata Ngesong Surabaya
Istana Permata
Istana Permata Hotel
Istana Permata Ngesong
Istana Permata Ngesong Surabaya
Hotel Istana Permata Ngesong Surabaya, Java
Istana Permata Ngesong
Hotel Istana Permata Ngesong Hotel
Hotel Istana Permata Ngesong Surabaya
Hotel Istana Permata Ngesong Hotel Surabaya

Frequently asked questions

Overall score and ratings





Staff & service


Property conditions & facilities

2/10 Poor

Verified guest review

10/10 Exceptional

Cheap hotel, easy access, nearest highway
Easy booking, sleap with comfort, friendly officer.
Verified Expedia guest review

4/10 Fair

Wasn't too great
Room looks real luxurious but some stuff didn't quite work well. Shower was clogged and I couldn't quite locate the power switch. Had to disconnect the TV to charge my phone.
Verified guest review

4/10 Fair

Not recommended for those with family.
Hotel is located far from town centre with no facilities at all. This hotel is located in an abandoned and under developed construction site with derelict buildings around. Regretted having booked here.
Verified Expedia guest review

4/10 Fair

Tidak cocok untuk membawa serta keluarga
Maintenance hotel yang sangat minim sekali
Verified guest review

4/10 Fair

夜更けのチェックインでトラブル発生 せっかく、ネットで予約していたのに、フ口ントマンが解さず でもスタッフらは親切だった。 ロケーションがどこへ行くにも中途半端かな?
Verified Expedia guest review

6/10 Good

Hotel di pusat kota
Kesan pertama hotel begitu sunyi sepi layaknya bukan hotel seperti ruko2 tak berpenghuni ... setelah masuk lumayan kualitas kamar nya luas dan lega serta cukup murah untuk sekelas hotel yg ada di kota surabaya
Verified Expedia guest review

2/10 Poor

lingkungan hotel tidak mendukung untuk family trip
sayang sekali kondisi luar hotel tidak terawat dan terbengkalai, lingkungannya juga ga terawat, hanya kamar saja yg lumayan bagus dan bersih. tidak direkomendasikan untuk perjalanan bersama keluarga tapi untuk short bisnis trip ga ada masalah.
Verified guest review

2/10 Poor

nie wieder
keine sterne. keine blicke rund alte und kapute hotels. ich bin sehr enttäuscht. erstemal habe ich im mein leben sowas erlebt.
Verified Expedia guest review

4/10 Fair

Average hotel
Tampilan luar dan dalam hotel yang berbeda cukup signifikan
Verified guest review