éL Hotel Royale Jakarta - CHSE Certified

Photo gallery for éL Hotel Royale Jakarta - CHSE Certified

Primary image
Outdoor pool
Pool
Indoor/outdoor pool
Family Suite, 3 Bedrooms | Room

Overview of éL Hotel Royale Jakarta - CHSE Certified

éL Hotel Royale Jakarta - CHSE Certified

4-star property
4-star hotel in Jakarta Utara with outdoor pool and restaurant

7.2/10 Good

224 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
Map
Jalan Bukit Gading Raya No.1, Jakarta, Jakarta, 14240
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Supervised childcare (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Jakarta Utara
  • Grand Indonesia - 37 min drive
  • Taman Mini Indonesia Indah - 42 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 35 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 52 min drive
  • Jakarta Tanjung Priok Station - 7 min drive
  • Jakarta Gang Sentiong Station - 9 min drive
  • Jakarta Cipinang Station - 9 min drive
  • Airport shuttle (surcharge)

About this property

éL Hotel Royale Jakarta - CHSE Certified

4-star hotel in the heart of Jakarta Utara
Take advantage of a roundtrip airport shuttle, a poolside bar, and shopping on site at éL Hotel Royale Jakarta - CHSE Certified. Treat yourself to spa services, such as a sports massage, a manicure/pedicure, or aromatherapy. The onsite restaurant, Saphire, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor pool, and luggage storage
  • Concierge services, ATM/banking services, and a front desk safe
  • Guest reviews speak highly of the proximity to shopping
Room features
All guestrooms at éL Hotel Royale Jakarta - CHSE Certified boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Showers and free toiletries
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 303 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Playground
  • Free supervised childcare/activities

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Saphire - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 125000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

éL Royale Hotel Jakarta Kelapa Gading
Whiz Hotel Kelapa Grand Gading
éL Royale Hotel
éL Royale Jakarta Kelapa Gading
éL Royale Jakarta
Hotel éL Hotel Royale Jakarta Jakarta
Jakarta éL Hotel Royale Jakarta Hotel
Hotel éL Hotel Royale Jakarta
éL Hotel Royale Jakarta Jakarta
éL Royale Hotel Jakarta Kelapa Gading
Grand Whiz Kelapa Gading
éL Hotel Royale
éL Royale

Frequently asked questions

Does éL Hotel Royale Jakarta - CHSE Certified offer free cancellation for a full refund?
Yes, éL Hotel Royale Jakarta - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at éL Hotel Royale Jakarta - CHSE Certified?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at éL Hotel Royale Jakarta - CHSE Certified on 11 October 2022 start from NZ$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at éL Hotel Royale Jakarta - CHSE Certified?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at éL Hotel Royale Jakarta - CHSE Certified?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at éL Hotel Royale Jakarta - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at éL Hotel Royale Jakarta - CHSE Certified?
Yes, there's free self parking.
Is airport shuttle service offered by éL Hotel Royale Jakarta - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one way.
What are the check-in and check-out times at éL Hotel Royale Jakarta - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at éL Hotel Royale Jakarta - CHSE Certified and nearby?
ÉL Hotel Royale Jakarta - CHSE Certified has an outdoor pool and a garden.
Are there restaurants at or near éL Hotel Royale Jakarta - CHSE Certified?
Yes, Saphire offers pool views. Nearby restaurants include One Fine Day (5-min walk), Midori (7-min walk), and Angke Restaurant (7-min walk).
What's the area around éL Hotel Royale Jakarta - CHSE Certified like?
ÉL Hotel Royale Jakarta - CHSE Certified is a short 9-minute walk from Mall Of Indonesia and 14 minutes' walk from Kelapa Gading Sport Mall. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

7.5/10

Staff & service

6.7/10

Amenities

7.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

Santa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kristiawan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nani, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Devendra, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel and good room clin and everting is ok worder
Devendra, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

hotel condition its not wow but uts ok its good for those want to stay at gading area coz its far feom city center and airport .
3-night trip with friends
Verified Expedia guest review

2/10 Poor

Andri, 1-night family trip
Verified Hotels.com guest review

6/10 Good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Long wait for lift
Staff were really friendly and strived to make our stay an enjoyable one. Hotel offered a late checkout (free up till 2pm in most cases) Some areas of the room were not the cleanest. Table was sticky and the curtains had slight holes. Very long wait time for the lifts. Out of 2 lifts, only 1 seemed to be working (No level indicator on most levels). Most of the time, we ended up taking the stairs down. For those who are noise-sensitive, you'll be able to hear the prayers outside very clearly at some timings. Do take note there are 2 entrances, most of the time we had to remind our cabs to take the right entrance in. Still, for the price paid, it's quite worth it. Hotel comes with pool and gym too.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Do not waste your money on breakfast. I booked a package with breakfast for 3 days. Most of the trays were either empty or with few miserable vegetables. Time: 8.15am. They did not take any effort to replenish the food, especially the only tray of protein, chicken. Everytime I asked, the same answer "another 5 minutes". I was there for 45 minutes and lost my patience waiting, and 2 this was 2 mornings in a row. Are they trying to cut costs by delaying replenish of food? I did march to the receptions and informed them that I would not be taking breakfast the next and request for a re-fund. They refuse since I booked thru' Expedia. But I paid thru' Expedia. I have no issue if the food I paid was not to my taste. But this was totally different matter as they refuse to replenish the food. I hope Expedia address my concern regarding my refund for the breakfast.
3-night family trip
Verified Expedia guest review