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Hyatt Place Shenzhen Dongmen

Photo gallery for Hyatt Place Shenzhen Dongmen

Business Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Business Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Suite with 1 King Bed no Sofa Bed | View from room
Suite with 1 King Bed no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board
Room with 1 King Bed and no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Overview of Hyatt Place Shenzhen Dongmen

Hyatt Place Shenzhen Dongmen

4.0 star property
4-star hotel in Luohu with restaurant and bar/lounge

8.8/10 Fabulous

639 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bar
Map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001

Room options

About this area

What's nearby

  • In Luohu
  • Tai Po Old Market - 33 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 36 min drive
  • Hong Kong International Airport (HKG) - 59 min drive
  • Sungang Railway Station - 4 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Shenzhen Station - 20 min walk
  • Laojie Station - 2 min walk
  • Guomao Station - 10 min walk
  • Guomao Station - 10 min walk

Restaurants

  • Modern Toilet Restaurant - 7 min walk
  • Starbucks - 11 min walk
  • Hedong Hotel - 12 min walk
  • Hai Di Lao Hot Pot - 14 min walk
  • 1881 - 14 min walk

About this property

Hyatt Place Shenzhen Dongmen

Located near a train station, Hyatt Place Shenzhen Dongmen is a great choice for a stay in Shenzhen. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers like that it's only a short walk to public transportation: Laojie Station is 2 minutes away and Guomao Station is 10 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 88 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Frequently asked questions

Does Hyatt Place Shenzhen Dongmen offer free cancellation for a full refund?
Yes, Hyatt Place Shenzhen Dongmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Shenzhen Dongmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Place Shenzhen Dongmen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Place Shenzhen Dongmen?
Sorry, there's no on-site parking at Hyatt Place Shenzhen Dongmen.
What are the check-in and check-out times at Hyatt Place Shenzhen Dongmen?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hyatt Place Shenzhen Dongmen and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place Shenzhen Dongmen?
Yes, there's an on-site restaurant. Nearby restaurants include Modern Toilet Restaurant (7-min walk), Starbucks (11-min walk) and Hedong Hotel (12-min walk).
What's the area around Hyatt Place Shenzhen Dongmen like?
Hyatt Place Shenzhen Dongmen is in Luohu, a short 2-minute walk from Laojie Station and 11 minutes' walk from The MixC Shopping Mall. Travellers love the hotel's prime location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Warm hospitality.
I always stay at Hyatt Place Dongmen when I visit Shenzhen. This time, the staff greeted me with my last name when I arrived. What a nice surprise.
Kam Shing Barry, 2-night trip
Verified Hotels.com guest review

6/10 Good

It’s not new hotel, the room were just “repainted” in grey. Furniture are really old and used. No USB in the room. Was quite clean, breakfast is good and service is fine. Can find way better for the prices in dongmen
4-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent, central location and comfort
More than the basic stat - the room was comfortable with excellent AC and good amenities. The bed was soft and plush and the furniture was in good condition. The toiletries were high end and the location is convenient to public transport, shopping and food. Don’t expect too much from the buffet breakfast.
Luis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient, clean and comfortable. Recommendable.
Kam Shing, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chor Hon T, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Worth the money
Rooms and public areas are well maintained, clean and tidy. Location is just great. Right next to Dongmen shopping street and right above Laojie subway station. Areas that might need improvement are the futon and the mattress. The futon was a bit too heavy and the mattress not soft enough.
Kam Shing, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk staff are very friendly and the room is very clean and big. The location is good and very close to the station. Only one thing is you have to carry your luggages by yourself to upstairs.
Linda, 2-night family trip
Verified Expedia guest review

6/10 Good

Clean and comfortable place
Overall check-in process was fine and satisfactory...my issue was the internet. The Wifi keep disconnecting for me and i had to keep signing back in. Breakfast got limited and of sort same/dated options. No changes made on the options from my previous visits which was months back
Manish, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and excellent room
Excellent location near the walking street and shopping and next to the metro station
Raymond, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ping Shien, 3-night trip
Verified Hotels.com guest review