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City Garden GRAND Hotel
Luxury hotel with 2 restaurants, near A. Venue Mall
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
NZ$123
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
- This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
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8.8.Fabulous.1,066 verified Hotels.com guest reviews
Really nice hotel. Helpful staff.
Aug 7, 2019
The staff were amazingly friendly, helpful and accommodating. Beautiful place esp for the…
Nov 24, 2018
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Individually-wrapped food options are available
Guests rated location
Walkable149 positive mentions
Convenient144 positive mentions
Dining options135 positive mentions
Shopping135 positive mentions
Safe122 positive mentions
The following facilities or services will be unavailable from January 1 2021 to December 31 2021 (dates subject to change):
- Free WiFi
- Free parking
- Pool
- Bathtub
- Gym
- Air Conditioning
Property highlights
Main amenities
- 311 guestrooms
- Daily housekeeping
- 2 restaurants and bar/lounge
- Outdoor pool
- Rooftop terrace
- Breakfast available
For families
- Free cribs/infant beds
- Refrigerator
- Private bathroom
- Television
- Free toiletries
- Daily housekeeping
What’s around
- In Makati Downtown
- Glorietta Mall - 21 min walk
- Makati Medical Center - 24 min walk
- A. Venue Mall - 3 min walk
- Ayala Center - 20 min walk
- Greenbelt Shopping Mall - 21 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Room, 1 King Bed
- Junior Suite, 1 King Bed
- Superior Room, 1 King Bed
- Deluxe Room, 2 Queen Beds
- Superior Room, 2 Queen Beds
- Grand Suite, 1 King Bed
- Deluxe Twin Pure Room
Location
- In Makati Downtown
- Glorietta Mall - 21 min walk
- Makati Medical Center - 24 min walk
What’s around
Landmarks
- In Makati Downtown
- Glorietta Mall - 21 min walk
- Makati Medical Center - 24 min walk
- A. Venue Mall - 3 min walk
- Ayala Center - 20 min walk
- Greenbelt Shopping Mall - 21 min walk
- RCBC Plaza - 21 min walk
- SM Makati - 25 min walk
- St Luke's Medical Center Global City - 40 min walk
- Century City - 2 min walk
- Makati City Hall - 11 min walk
Getting around
- Ninoy Aquino Intl. Airport (MNL) - 21 min drive
- Manila Buenidia Station - 3 min drive
- Manila San Andres Station - 4 min drive
- Manila Vito Cruz Station - 4 min drive
- Ayala Station - 25 min walk
- Ayala Center Station - 25 min walk
- Guadalupe Station - 28 min walk
At a glance
Hotel size
- This hotel has 311 rooms
- This hotel is arranged over 33 floors
Arriving/leaving
- Check-in time 2 PM-anytime
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
- This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Special check-in instructions
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation. The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.
This property is approved to accept Business Process Outsourcing (BPO) and Overseas Filipino Worker (OFW) travelers.
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.
This property is approved to accept Business Process Outsourcing (BPO) and Overseas Filipino Worker (OFW) travelers.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
In the hotel
Food and drink
- To-go breakfast daily (surcharge)
- 2 restaurants
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- Poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Outdoor pool
- Pool sun loungers
- Fitness facilities
- Spa services on site
- Spa tub
Working away
- Business center
- Number of meeting rooms - 3
- Conference center
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
Facilities
- Number of buildings/towers - 1
- Year Built - 2014
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Rooftop terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Grab bar - near toilet
Languages Spoken
- English
- Filipino
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Turndown service
Freshen up
- Private bathroom
- Deep soaking bathtub
- Bidet
- Free toiletries
- Hair dryer
Be entertained
- LED TV
- Cable TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Firefly Roofdeck Bar - This rooftop bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered.
Spice Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.
Cinnamon Bark - Onsite coffee shop. Open daily.
Spice Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.
Cinnamon Bark - Onsite coffee shop. Open daily.
Small print
Also known as
- City Garden Grand Hotel
- City Garden GRAND Hotel Hotel
- City Garden GRAND Hotel Makati
- City Garden GRAND Hotel Hotel Makati
- City Garden Grand Hotel Makati
- City Garden Grand Makati
- City Grand Hotel
- Grand Garden Hotel
- Hotel City Garden
- Hotel City Grand
- City Garden Grand Hotel Makati, Metro Manila
- City Garden Grand
Optional extras
Rollaway beds are available for PHP 1200.0 per night
To-go breakfast is offered for an extra charge of PHP 500 for adults and PHP 500 for children (approximately)
Policies
For the comfort of hotel guests, this property does not permit bachelor/bachelorette parties in the Presidential Suite. Also, guests are encouraged to register at the front desk for bookings in the Presidential Suite.
Only registered guests are allowed in the guestrooms.
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
Mandatory fees
Deposit: PHP 2000 per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, City Garden GRAND Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from January 1 2021 to December 31 2021 (dates subject to change):
- Bar/Lounge(s)
- Fitness facilities
- Spa/Beauty services
- Spa tub
- This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there's an outdoor pool. The swimming pool will be unavailable from January 1 2021 to December 31 2021 (dates subject to change).
- Sorry, pets and service animals aren't allowed.
- You can check in from 2 PM - anytime. Check-out time is noon. Express check-out is available.
- Yes, there are 2 onsite restaurants, featuring international cuisine. The dining venue will be unavailable from January 1 2021 to December 31 2021 (dates subject to change). Nearby restaurants include The Woodman's Head (3-min walk).
- No, this hotel doesn't have a casino, but Casino Filipino (7-min drive) and Resorts World Manila (14-min drive) are both nearby.
- City Garden GRAND Hotel has an outdoor pool and a spa tub, as well as a fitness center.
8.8.Fabulous.1,066 verified Hotels.com guest reviews
- 10.0.Exceptional
Check in check out is simple and professional. Offered modest upgrade given gold status on Expedia. Front desk staff attentive and helpful in printing COVID-19 related documents. Wait staff on 32nd floor restaurant consistently helpful kind and in good spirits. The room is spacious comfortable and safe. I will continue to stay in the future at the City Garden Grand!!
1 night family trip, Dec 24, 2020
Verified Expedia guest review
- 10.0.Exceptional
Okay during quarantine. Staffs are very responsive to guests' requests.
Ryan, 2 night family trip, Dec 24, 2020
Verified Expedia guest review
- 8.0.Very good
Great stay was greeted and welcomed with a great staff.
Larry, 3 night family trip, Dec 4, 2020
Verified Expedia guest review
- 10.0.Exceptional
thanks for the great stay
Aaron, 1 night trip with friends, Oct 24, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
very friendly staff.
Edgar, 2 night trip, Mar 13, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Loved the room, the rooftop bar and pool have an amazing view. Wonderful hotel
2 night trip, Mar 12, 2020
Verified Expedia guest review
- 2.0.Poor
CANCELLED
INSULTING THRU THE NERVE, I DID NOT MAKE IT DUE TO THE PANDEMIC ISSUE. METRO MANILA IS LOCK DOWN, JUST FOR FEW EXCEPTIONS FOR NECESSITIES ERRANDS. WOULD YOU TRAVEL ON THIS KIND OF WORLD WIDE PROBLEM. I AM ASKING FOR A REFUND...AND YOU STILL DON'T DO THING
ROLANDO, 3 night trip, Mar 11, 2020
Verified Hotels.com guest review
- 8.0.Very good
Very nice place.. very comfortable.. 👍👍👍👍👍
Alejandro, 1 night trip, Mar 6, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great stay and always stay here when in Manila
Myself and my wife always stay when we travel to and from the Philippines as a stopover. The rooms are clean, confortable, the staff are very friendly and efficient.
Tito, 2 night trip, Mar 6, 2020
Verified Hotels.com guest review
- 8.0.Very good
We stayed here for one night and it was a good hotel! We used the gym facilities and also went to the rooftop restaurant for drinks. The pool was very busy which we didn't use. Very minor issue was the bed was hard and a double bed is small for 2 people otherwise everything else was great
BT, 1 night trip with friends, Mar 6, 2020
Verified Wotif guest review