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All properties in New York, New York, United States of America
1 room, 2 adults

citizenM New York Times Square, New York, United States of America

4-star4 stars
218 West 50th Street, New York, NY, 10019, United States of America

4-star hotel with 2 bars/lounges, near Broadway Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
WiFi
Good internet service
Amenities
Great amenities
Comfort
More comfort would be nice

citizenM New York Times Square, New York, United States of America

from NZ$214
  • Room, 1 King Bed
  • Room, City View (High floor)

What’s around citizenM New York Times Square, New York, United States of America

Landmarks

  • In Midtown
  • Broadway Theatre - 3 min walk
  • Gershwin Theater - 3 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Broadway - 6 min walk
  • Top of the Rock - 7 min walk
  • Rockefeller Center - 7 min walk

Getting around

  • John F. Kennedy Intl. Airport (JFK) - 35 min drive
  • Liberty Intl. Airport (EWR) - 28 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 19 min walk
  • New York Penn Station - 20 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • 49th St. Station - 5 min walk
  • 50 St. Station (Broadway) - 5 min walk
  • 7 Av. Station (E 53rd St.) - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2:00 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business center
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 43-inch Smart TV
  • Digital TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CanteenM grab and go - Onsite buffet restaurant. Open 24 hours.

CloudM - Onsite bar. Open daily.

citizenM New York Times Square, New York, United States of America’s small print

Also known as

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

Policies

Tax ID - MRMDUS33

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parties and events are allowed on site. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Parking is available nearby and costs USD 45 per day

To-go breakfast is offered for an extra charge of USD 9.95 per person (approximately)

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM New York Times Square, New York, United States of America

  • Does citizenM New York Times Square offer free cancellation for a full refund?
    Yes, citizenM New York Times Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at citizenM New York Times Square?
    Sorry, there's no parking at citizenM New York Times Square.
  • Are pets allowed at citizenM New York Times Square?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at citizenM New York Times Square?
    You can check in from 2:00 PM to 3:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability).
  • Are there restaurants at or near citizenM New York Times Square?
    Yes, there's an onsite restaurant. Nearby restaurants include Natsumi (1-min walk), Ruby Foo's (1-min walk), and Ellen's Stardust Diner (2-min walk).

Recent reviews

Exceptional 9.4 From 1,551 reviews

Exceptional 10.0
Outstanding
Freda, us4 night trip
Exceptional 10.0
I love this place! 💖
Honestly this place Hotel was EVERYTHING! Loved it!! So clean & comfortable!! Everybody that worked there were so sweet & attentive!!
Imani, us4 night family trip
Exceptional 10.0
One night stay
Last minute booking due to family staying with me and space issues. Hotel was not busy. Staff were extremely helpful and friendly. Recommended
us1 night trip
Exceptional 10.0
Love the smart room. Everything was super clean!
us1 night trip
Very good 8.0
We paid extra for the view but it was justThe back of the buildings not the Time Square ,the mattress was bad
Noor, us1 night trip
Exceptional 10.0
Amazing.
Sivan, il10 night business trip
Exceptional 10.0
Great location! Great stay!
CitizenM inTimes Square made the most of a tight space- had everything we needed, great water pressure and the first time we’ve had a king size bed in NYC!!!! Everything in the room was easily controlled from the IPad: temperature, lighting, blinds and TV. The location was fabulous! Easy check-in and check-out. Found a parking lot right across the street! will definitely stay here again when we go back to NYC.
us1 night family trip
Exceptional 10.0
Love this hotel!! Amazing staff and very clean rooms! Loved our stay 😊
Brandi, us1 night family trip
Very good 8.0
Great location for a first time NYC visit
lad we chose citizen m for our first trip to NYC Location meant we could easily get to all the usual sights That a first time tourist would want to tick off really easily. Theatres on the doorstep also If I was to visit NYC again I’d definitely choose a citizen m hotel decor/ service etc excellent, but in another location. Times Square area itself isn’t somewhere I loved ( very touristy, less independent eateries, but dirty if I’m honest) but that’s just me and nothing to do with the actual hotel. I’d try one of the other areas of Manhattan as everything is easy to get to
Rachel, gb4 night trip
Good 6.0
Dirty sheets on check in !
Dirty sheets upon checkin. Asked for full linen service and specifically told them not to just vacuum up all the hairs on the sheets. Came back an hour later and they had done just that...vacuumed up the hairs and NOT done the linen change. Disgusting. Will not stay there again if that’s the level of service they provide...especially during these crazy Coronavirus days...
Fred, us1 night trip

citizenM New York Times Square, New York, United States of America

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