Dedeman Oskemen Tavros

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Overview of Dedeman Oskemen Tavros

Dedeman Oskemen Tavros

5.0 star property
Luxury hotel in Oskemen with spa and restaurant

8.2/10 Very good

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Permitina Sokak, No:11/1, Oskemen, 070000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 spa tubs
  • Health club
  • Sauna
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Train station pick-up service
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk

Getting around

  • Oskemen (UKK) - 26 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Dedeman Oskemen Tavros

5-star luxury hotel in the business district
Consider a stay at Dedeman Oskemen Tavros and take advantage of a roundtrip airport shuttle, a terrace, and a shopping mall on site. Indulge in a body treatment, a Swedish massage, and a facial at the onsite spa. The onsite restaurant, Opera Cafe, features international cuisine. Pilates classes and aerobics classes are offered at the health club; Dedeman Oskemen Tavros also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • Free self parking
  • Train station pick-up service, a banquet hall, and express check-out
  • Luggage storage, free newspapers, and wedding services
Room features
All guestrooms at Dedeman Oskemen Tavros include thoughtful touches such as 24-hour room service and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 21-inch LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Shopping mall on site
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Russian
  • Turkish

Room amenities

Be entertained

  • 21-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include sports massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Opera Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 8400 per person (one-way)
  • Train station pick-up service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Dedeman Oskemen Tavros
Dedeman Tavros
Dedeman Tavros Hotel
Dedeman Tavros Hotel Oskemen
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Oskemen
Dedeman Oskemen Tavros Hotel Oskemen

Frequently asked questions

Does Dedeman Oskemen Tavros offer free cancellation for a full refund?
Yes, Dedeman Oskemen Tavros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dedeman Oskemen Tavros?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Dedeman Oskemen Tavros on 15 October 2022 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dedeman Oskemen Tavros?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dedeman Oskemen Tavros?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dedeman Oskemen Tavros?
Yes, there's free self parking.
Is airport shuttle service offered by Dedeman Oskemen Tavros?
Yes, an airport shuttle is available. The charge is KZT 8400 per person one-way.
What are the check-in and check-out times at Dedeman Oskemen Tavros?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Dedeman Oskemen Tavros and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Dedeman Oskemen Tavros also has a sauna and a Turkish bath, as well as a garden.
Are there restaurants at or near Dedeman Oskemen Tavros?
Yes, Opera Cafe offers international cuisine. Nearby restaurants include Imbeer (8-min walk), Ainaline (11-min walk), and Пицца-Блюз (2.4 mi).
What's the area around Dedeman Oskemen Tavros like?
Dedeman Oskemen Tavros is located on the boardwalk, a short 12-minute walk from Ethnography Museum and 14 minutes' walk from Zhastar Park.

Overall score and ratings

8.2

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Seems to be the best hotel in the town, in my opinion four stars one with some ups and downs. Overall good hotel, not a luxury one but good with central location - all main city centre sites are within walking distance. A large shopping mall nearby. A bit weird architecture of the building so windows in most of rooms are located closer to corners. Standard rooms have relatively small windows, still comfortable. One class higher ones are corner rooms with larger windows - they are a bit cooler but we stayed during -20C days and there was no serious issue with heating in there. River view rooms are obviously better and a bit more expensive. Housekeeping is good for this type of hotels. There is a mid sized gym with some good equipment, saunas and hammam in good conditions, again not luxurious but still good. Good breakfasts are served at the ground floor restaurant with nice Irtysh river view. Hotel personnel could be praised for following sanitary rules during the pandemic - they are all wearing masks and keep cleaning all main areas. Oskemen or Ust-Kamenogorsk is a mid sized city in the country, rather underrated in terms of tourism, beautiful nature sites around and interesting history of the town. The hotel could be a good base for exploring the area.
Malik, 3-night family trip
Verified Expedia guest review

8/10 Very good

Malik, 3-night trip
Verified Expedia guest review

10/10 Exceptional

MUKHAMMADSOBIROV, 2-night trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review

6/10 Good

Nice hotel in town, but not up to expectations
My husband and I booked this hotel for the day of my friend's wedding. We've planned to arrive at noon in order to be able to get ready for 2pm wedding ceremony. I called the hotel in order to confirm if early check-in is OK - the hotel desk transferred me to some other booking department where they told me it is OK to check in early as long as we pay 50% of daily room charge. WHAT!? We've traveled throughout the world and this is the first time the hotel asks for 50% charge for checking in 2 hrs earlier! Usually if the room is ready then they just let you in, if not then politely explain. We were upset with this experience since the hotel is pretty expensive for the area.
Verified Expedia guest review

6/10 Good

Great little hotel
I user this hotel for a short stay in Astana. Very good massage received.
Verified Hotels.com guest review

8/10 Very good

Dennis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Деловая поездка в Усть-Каменогорск
Как обычно, лучший отель Усть-Каменогорска, хоть и среднего уровня по Казахстану при его стоимости проживания. Тем не менее, персонал работает безупречно. Отдельная благодарность ребятам с ресепшен, которые разрешили поздний выезд без оплаты. Это очень выручило.
Kirill, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Отличный отель на берегу реки
Хорошие, чистые номера. Прекрасный завтрак и отличная сауна в spa центре.
Sergey, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Отель с шикарным расположением и видами, НО, снаружи и ремонт в номерах ушатанный, за неделю проживания уборка только один раз!!! При этому мы брали семейный номер, с приличной стоимостью.
Alexander, 6-night family trip
Verified Hotels.com guest review