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Ivory Grand Hotel Apartments

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
LED TV, DVD player

Overview of Ivory Grand Hotel Apartments

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Ivory Grand Hotel Apartments

4.0 star property
Luxury aparthotel with spa, near Mall of the Emirates

8.6/10 Fabulous

272 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Air conditioning
Map
Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977

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About this area

What's nearby

  • In Al Barsha
  • Mall of the Emirates - 9 min walk
  • Souk Madinat Jumeirah - 44 min walk
  • Wild Wadi Water Park - 14 min drive
  • Burj Al Arab - 15 min drive
  • Dubai Marina Mall - 19 min drive
  • Jumeirah Beach - 20 min drive
  • The Walk - 20 min drive
  • Ibn Battuta Mall - 19 min drive
  • Dubai Aquarium & Underwater Zoo - 13 min drive
  • Burj Khalifa - 24 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 22 min drive
  • Al Maktoum Intl. Airport (DWC) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Mashreq Metro Station - 17 min walk
  • Mall of the Emirates Station - 18 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Thai Wok - 3 min walk
  • Red Tomato Pizza - 8 min walk
  • Moshi - 8 min walk
  • Nando's - 9 min walk
  • St. Tropez bistro - 10 min walk

About this property

Ivory Grand Hotel Apartments

Placing you within a 15-minute drive of Dubai Aquarium & Underwater Zoo and Burj Al Arab, Ivory Grand Hotel Apartments offers an airport shuttle (available 24 hours) for AED 150 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Indigo Lounge serves light fare. An outdoor pool and a rooftop terrace are offered, and apartments have conveniences like kitchens and washers/dryers. Fellow travelers say great things about the pool and helpful staff.

Languages

Arabic, English, Filipino, Hindi, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - noon
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Swedish massages
  • Hot stone massages
  • Aromatherapy
  • Body treatments
  • Body scrubs
  • Body wraps
  • Ayurvedic treatments
  • Reflexology
  • Manicures and pedicures
  • Deep-tissue massages
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Children's pool

Restaurants on site

  • Indigo Lounge

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AED 45.00 for adults and AED 22.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AED 100.0 per day

Bathrooms

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels
  • DVD player

Outdoor areas

  • Rooftop terrace
  • Terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Near a metro station
  • In the shopping district

Things to do

  • Health club
  • Snowshoeing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 215 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Orange wellness Spa & Sal. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Indigo Lounge - This café serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 45.00 for adults and AED 22.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for AED 100.0 per day
  • Airport shuttle service for children up to age 6 costs AED 0 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Ivory Grand
Ivory Grand Dubai
Ivory Grand Hotel Apartments
Ivory Grand Hotel Apartments Dubai
Ivory Grand Apartments Dubai
Ivory Grand Hotel Apartments Dubai
Ivory Grand Hotel Apartments Aparthotel
Ivory Grand Hotel Apartments Aparthotel Dubai

Frequently asked questions

Does Ivory Grand Hotel Apartments offer free cancellation for a full refund?
Yes, Ivory Grand Hotel Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ivory Grand Hotel Apartments?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ivory Grand Hotel Apartments?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ivory Grand Hotel Apartments?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ivory Grand Hotel Apartments?
Yes. Onsite parking includes off-street options.
Is airport shuttle service offered by Ivory Grand Hotel Apartments?
Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
What are the check-in and check-out times at Ivory Grand Hotel Apartments?
You can check in from 2 PM - noon. Check-out time is noon.
What is there to do at Ivory Grand Hotel Apartments and nearby?
Have fun with nearby winter activities like snowshoeing and skiing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ivory Grand Hotel Apartments also has a sauna and a steam room.
Are there restaurants at or near Ivory Grand Hotel Apartments?
Yes, there's an onsite restaurant, Indigo Lounge. Nearby restaurants include Thai Wok (3-min walk), Red Tomato Pizza (8-min walk), and Moshi (8-min walk).
Does Ivory Grand Hotel Apartments have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Ivory Grand Hotel Apartments like?
Ivory Grand Hotel Apartments is a short 9-minute walk from Mall of the Emirates and 12 minutes' walk from Ski Dubai. Travelers give top marks for the aparthotel's prime location.

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.9/10

Staff & service

9.3/10

Amenities

8.5/10

Property conditions & facilities

6/10 Good

cleanliness issue
The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
7-night trip
Verified Hotels.com guest review

4/10 Fair

Below the average
Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
MOHAMMED, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t be fooled by the positive reviews
The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Mohamed, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Great location
The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Mohammad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pool is Good
My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Sandi, 3-night trip
Verified Hotels.com guest review

6/10 Good

fast chech in, however the hotel smell bad
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 4 stars stay
Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Maged, 14-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable & easy access to the Mall.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Steve, 15-night trip
Verified Hotels.com guest review

8/10 Very good

Basem, 14-night trip
Verified Hotels.com guest review