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Hanmer Springs Retreat

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Suite, 1 Bedroom | Desk, laptop workspace, blackout curtains, iron/ironing board
View from room
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Hanmer Springs Retreat

Hanmer Springs Retreat

4.5 star property
4.5-star motel in Hanmer Springs with restaurant and bar/lounge

8.4/10 Very good

965 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Kitchenette
  • Air conditioning
  • Microwave
  • Bar
The price is NZ$126
Price available on 16/02/2023
35 Hanmer Springs Road, Hanmer Springs, 7334

Room options

About this area

Getting around

  • Christchurch International Airport (CHC) - 97 min drive


  • No. 31 Restaurant - 8 min walk
  • Mr Yunan - 10 min walk
  • Fire & Ice - 10 min walk
  • The Roasted Bean - 11 min walk
  • O'Flynn's Irish Pub - 11 min walk

About this property

Hanmer Springs Retreat

Hanmer Springs Retreat is a great choice for a stay in Hanmer Springs. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can visit Five Stags Hanmer Springs, which serves local and international cuisine and is open for breakfast and dinner. Other highlights at this upmarket motel include a terrace and a garden. Fellow travellers say great things about the comfortable beds and location.


English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (aged 4 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (2153 square feet of space)


  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 2 buildings/towers
  • Built in 2000
  • Garden
  • Picnic area
  • Terrace
  • Bike parking


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance


  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini fridge
  • Microwave
  • Kitchenette
  • Toaster
  • Cookware, dishes and utensils


  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features


Five Stags Hanmer Springs – Overlooking the garden, this steakhouse specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar – Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
Private function Bar – This cocktail bar serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 23 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Renovations and closures

The property is closed between 19 August and 24 August.


  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.


<p>Noise-free guestrooms cannot be guaranteed.</p><p>This property does not have lifts.</p><p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs

Frequently asked questions

Is Hanmer Springs Retreat currently open?
The property is closed between 19 August and 24 August.
How much does it cost to stay at Hanmer Springs Retreat?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Hanmer Springs Retreat on 16 February 2023 start from NZ$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hanmer Springs Retreat offer free cancellation for a full refund?
Yes, Hanmer Springs Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanmer Springs Retreat?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hanmer Springs Retreat?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hanmer Springs Retreat?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hanmer Springs Retreat?
You can check in from 3:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hanmer Springs Retreat and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs, ecotours and segway hire. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Hanmer Springs Retreat?
Yes, Five Stags Hanmer Springs offers local and international cuisine and garden views. Nearby restaurants include No. 31 Restaurant (8-min walk), Mr Yunan (10-min walk) and Fire & Ice (10-min walk).
Does Hanmer Springs Retreat have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a toaster.
What's the area around Hanmer Springs Retreat like?
Hanmer Springs Retreat is a short 2-minute walk from A Maze N Golf and 10 minutes' walk from Hanmer Springs Thermal Reserve. Travellers say that the area is walkable and ideal for skiing.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Edmund, 1-night trip
Verified guest review

8/10 Very good

What you see isn’t always what you get
Booked a superior room, which was nice enough but very dark as it looked onto the small lawn which was overshadowed by trees allowing no light into the room. The other end of the room was the door, which opened onto the car park. Incidentally this is also where the bathroom window looks out so needed a little more than frosting to protect one’s modesty The outdoor area pictured in the main photo is very tired and in need of some very overdue maintenance
Jonathan, 1-night trip
Verified guest review

10/10 Exceptional

Greg, 2-night trip
Verified guest review

10/10 Exceptional

Sarah, 1-night family trip
Verified guest review

2/10 Poor

Samip, 1-night trip
Verified guest review

2/10 Poor

Decided it was a good idea to clean the carpet prior to our stay. The carpet was very wet, we left with wet bags and congestion from the smell and moisture. Very unimpressed especially with a baby who couldn’t roll around on the carpet
Matthew, 1-night family trip
Verified guest review

2/10 Poor

Breakfast complete rip off. Just dried bread/toast
Paul, 1-night trip
Verified guest review

4/10 Fair

EILEEN, 1-night trip
Verified guest review

10/10 Exceptional

JANET, 1-night trip
Verified guest review

8/10 Very good

Barbara, 2-night trip
Verified Wotif guest review