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All properties in Punta Cana, Dominican Republic
1 room, 2 adults

CHIC by Royalton Resorts - Adults Only, All Inclusive, Punta Cana, Dominican Republic

4.5-star4.5 stars
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000, Dominican Republic

Waterfront property in Punta Cana with 7 restaurants, 3 bars/lounges
  • Free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 10,356 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Very nice resort ! Room was very cleaned every day, food was good ; many choices ,…Jul 28, 2019
  • My girlfriend and I stayed in this hostel from May 7th to May 12th 2018.We quickly…May 16, 2018

CHIC by Royalton Resorts - Adults Only, All Inclusive, Punta Cana, Dominican Republic

from NZ$401
  • Luxury Room
  • Luxury Junior Suite
  • Luxury Junior Suite Swim Out Diamond Club
  • Luxury Junior Suite Ocean View Diamond Club
  • CHIC Mansion
  • Luxury Presidential one bedroom suite Diamond Club

What’s around CHIC by Royalton Resorts - Adults Only, All Inclusive, Punta Cana, Dominican Republic

Landmarks

  • On the waterfront
  • Macao Beach - 5.5 mi / 8.9 km
  • Hard Rock Golf Club at Cana Bay - 9.1 mi / 14.7 km
  • Arena Gorda Beach - 11.1 mi / 17.9 km
  • Iberostar Golf Course - 12 mi / 19.4 km
  • Cortecito Beach - 14.3 mi / 23 km
  • Los Corales Beach - 15.3 mi / 24.6 km
  • Manati Park Bavaro - 15.4 mi / 24.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 38 min drive

At a glance

Key facts

Size

  • 320 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Caters to adults only
  • All-inclusive (gratuities included)

At the property

Food and drink
  • 7 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Nightclub
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 9
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Pay movies
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Entertainment
  • Theme parties

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Royal Spa. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Elements - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Excite Sports Bar Lounge - This sports bar specializes in regional cuisine and serves light fare only.

Hunter - This steakhouse specializes in regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Insomnia - This café serves light fare only.

Vespa - This restaurant specializes in Italian cuisine and serves dinner only.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.0 From 622 reviews

Exceptional 10.0
Very nice resort ! Room was very cleaned every day, food was good ; many choices , pool area amazing ! Staff is unbelievable ! Very helpful , polite and friendly .Many thanks to Eveline -Youhooo !😂 that's now our salute 😀- Eveline was very friendly ,knows how to make sure you are happy with the service . Many thanks to Ricardo !😅😅🤗 ! You are amazing !Hard working and skilled .Many thanks to Aloisik ! Also Leni, bartenders ,housekeepers -everyone was amazing !😅🤗😁 I highly recommend this resort ! Go check it out ! Before we booked this trip we read some reviews . I have to say that nothing is true ... Go visit Punta Cana ! It's beautiful and the staff is unbelievable ! At least at the resort we stayed -'Chic'- Safe and beautiful ! We will certainly come back !😊😀😁🤗
us6 night trip
Poor 2.0
My worst vacation ever, wasted time and money.
My girlfriend and I stayed in this hostel from May 7th to May 12th 2018.We quickly realized that the staff was not there to make you feel comfortable but to suck every last amount of money out of you.When you got our room, we were greeted with the “building concierge.” These individual were located right at the front of your building and were unavoidable. They tried to trick us into a Timeshare presentation called TravelSmart.We declined the offer but they signed us up anyways. On the second morning we were woken up with a phone call saying we have to come to the travel smart presentation, I said no thanks again.When we went downstairs, we were approached but the building concierge person again and this time they were forceful and talking down to us.He said we cost him 50 points for not showing up for the timeshare presentation.The food was aweful, they used fake beef !!! The drinks were so bad I drank 10 mixed drinks in a row and I still could not get drunk(so watered down).On our final night we received a call around 9:10pm.The voice on the line said “ we have a surprise for you, we will be up in 5 minutes.”The person never stated who they were or what affiliation.They knew we just got into our room,which is really scary. I called guest services and they said they did not know anything about the phone call. I told them I don’t feel safe,guest service person respond by saying“OK.”We ended up staying locked in our room because we feared for our lives.PLEASE Don’t stay here!
Sohan, usOther trip
Very good 8.0
The rooms were beautifully designed and spacious we did have a problem with our TV not working shower door not being able to be close and the mini fridge it was hard to open and close as the cabinet door covering it prevented this. We arrived and were told our butler would meet us in our room and he never showed up the next day we had to purposely asked to meet him so the first night we were stuck wandering around the hotel trying to figure out where we could eat dinner and where the bars were located. We saw our butler our second day when he gave us a tour he told us he would make reservations for one of the restaurants we waited until nine as he told us that was the only time available only to find out the restaurant was actually close that day so we got stuck at the buffet out again other than that we only saw him quickly one time and as we were leaving to check out. The buffet was great but it seems to be almost the same thing every day I wish they had more options for proteins each day instead of the same ones each day The staff was great entertainment was great the shows were amazing my main complaint is that by the end of the night the lobby bar on the sports bar ran out of pretty much basic necessities such as Juice straws and cups. Being part of the diamond club expected top of liquor to always be available and my liquor of choice is Jack Daniels about 80% of the time that I asked for it I was told there was no more. Overall I had a good trip and will be back.
usOther trip
Poor 2.0
Terrible Staff Communication
Traveled to Punta Cana for our anniversary. When we arrived at Chic, the hotel grounds were completely shut down due to the hurricane. We were relocated to a sister hotel that surely did not meet our expectations. The last day of our trip, we were placed back at Chic. The resort itself was beautiful, even with limited amenities. However, staff seemed confused and overwhelmed with the transition. We lost 2 travel days and didn't get to fully enjoy Chic as we intended. I have been reaching out to Chic for 4 months now. Dozens of phone calls and numerous emails. No answer. I've been transferred to multiple managers and different staff members (Alfredo, Rosie, Patty), no one willing to help with our refund. Even Expedia has called at least once a week (we have a log of every single call, message and email sent). They've been told the Assistant Manager was out of the office, on vacation..an array of excuses. We have been given the runaround for no reason. We are entitled to a refund on the 2 nights we did not stay at their resort and additionally for the inconvenience of being relocated to a different resort that offered little to no amenities. Dealing with Chic has been a nightmare! I expected so much more from their staff. Chic Confirmation #: 1790237687
Francis, usOther trip
Exceptional 10.0
Our stay was great. Check in process was fine, we weren’t in a rush and had no reason to be. We were able to upgrade to the diamond club swim out room after arriving and loved it and felt it was worth it for us. Omar was fantastic! Rooms were clean, restaurants had plenty of options and tasted good. There was a difference in taste of quality from diamond bar drinks compared to the swim up bar. We enjoyed having the extra quietness with the diamond club beach when we wanted a break from the party at the main pool area. We didn’t have any issues of rudeness of the staff as we had read from other reviewers. Everyone we encountered and interacted with was pleasant and helpful. The resort did a great job of constantly improving itself in the mornings before the day got busy. Consistently saw workers touching up paint and other projects instead of waiting for things to break and then responding. Beaches were cleared of seaweed each morning but it’s a problem everywhere and would return, covering the beaches by afternoon. Only complaint would be that rooms do have a slight sewer smell if the water had been running for a while. Nothing overwhelming but noticeable.
us4 night trip

CHIC by Royalton Resorts - Adults Only, All Inclusive, Punta Cana, Dominican Republic

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