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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Royale Chulan Penang

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
No 1 & 2 Pengkalan Weld, George Town, Penang, 10300, Malaysia

4-star hotel with full-service spa, connected to the convention center, near Penang City Hall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Pretty happy with this hotel. I was concerned that people said the breakfast was basic…Aug 2, 2018
  • Hotel staff and room Everything was good But the food is poor Sep 14, 2020

Royale Chulan Penang

from NZ$54
  • Superior Room
  • Deluxe Room
  • Junior Suite
  • Corner Suite
  • Studio Suite
  • Family Suite
  • Executive Suite
  • Deluxe Suite
  • Penang Suite
  • Boustead Suite
  • Royal Suite

What’s around Royale Chulan Penang

Landmarks

  • In Downtown George Town
  • KOMTAR - 23 min walk
  • Gurney Drive - 39 min walk
  • Penang City Hall - 12 min walk
  • Penang Times Square - 27 min walk
  • Loh guan Lye Specialist Centre - 39 min walk
  • Gleneagles Penang Medical Centre - 41 min walk
  • Raja Tun Uda Ferry Terminal - 2 min walk

Getting around

  • Penang Intl. Airport (PEN) - 16 min drive
  • Penang Sentral - 29 min drive

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Royale Spa. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Sri Tanjung Cafe - This restaurant serves breakfast, lunch, and dinner.

The Spice - This poolside restaurant specializes in fusion cuisine and serves lunch and dinner. Open daily.

Tea Room - This café serves light fare only.

Heritage Lounge - Onsite bar. Open daily.

Lounge - Onsite bar.

Royale Chulan Penang’s small print

Also known as

  • Royale Bintang Penang Hotel
  • Royale Chulan Penang Hotel
  • Royale Chulan Penang George Town
  • Royale Chulan Penang Hotel George Town
  • Royale Bintang Penang
  • The Royale Bintang Penang George Town
  • Royale Chulan Penang Hotel
  • The Royale Bintang Penang
  • Royale Chulan Penang Hotel George Town
  • Royale Chulan Penang George Town

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100 per night

Optional extras

Buffet breakfast is offered for an extra charge of MYR 37 for adults and MYR 22 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royale Chulan Penang

  • Does Royale Chulan Penang offer free cancellation for a full refund?
    Yes, Royale Chulan Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Royale Chulan Penang?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Royale Chulan Penang?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Royale Chulan Penang?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Royale Chulan Penang?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Royale Chulan Penang?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Royale Chulan Penang?
    Yes, there are 2 onsite restaurants, featuring fusion cuisine and poolside dining. Nearby restaurants include Church Street Cafe (4-min walk), Karaikudi Indian restaurant (5-min walk), and Sri Ananda Bahwan Restaurant (5-min walk).
  • What is there to do at Royale Chulan Penang and nearby?
    Royale Chulan Penang has 2 bars and a spa, as well as an outdoor pool and a steam room.

Recent reviews

Fabulous 8.6 From 326 reviews

Very good 8.0
Clean & nice
my2 night romance trip
Exceptional 10.0
City classic
Get free upgrade to end suites. Nice port view. Location just walking distance to art street.
syed saifuddin, my1 night trip
Exceptional 10.0
We had a long stay there just as the Covid-19 crisis escalated. Overall the staff and management were very kind and accommodating given the circumstances. The location for seeing Georgetown is very good. There are a few excellent restaurants within easy walking distance. There is a functional gym and a nice pool. The beds are really large and excellent. Breakfast is fine, definitely for the price. I hope all the staff come through this crisis, we wish them all the best.
au28 night romance trip
Exceptional 10.0
Will Stay again
Nice. Very comfortable.
Goh, my2 night family trip
Very good 8.0
The Hotel is located in a quiet area of George Town and the entrance is within an alley which leads into a wider area. The staff were friendly and helpful and provided helpful advice. My room had a smallish window, which I expected to be a bit bigger due to the Superior room status. Plenty of options for breakfast and spacious area. Located ideally a bit away from centre of town but within walking distance.
gb2 night trip
Exceptional 10.0
Well located on the edge of the UNESCO World Heritage sight, within easy walking distance of all the major attractions within the old town of Georgetown
John, gb8 night romance trip
Very good 8.0
Our room was fine. View of pier was great! We were not offered an upgrade. We had a bad experience at the pool one day which the Manager was to speak with us about and he never did. So this was disappointing. Overall our stay was great and we would try again
ca8 night romance trip
Very good 8.0
Good value and location. Friendly staff, reasonably clean rooms
LK, us5 night family trip
Fair 4.0
We came in at around 11.30am with a 6 month old and they refused to let us check in early although there were rooms available. Baby cot was also not arranged as requested. At 4.15pm day 2 our room was still not cleaned by housekeeping. We couldn’t wait so called to ask them to come and left the room for them to clean. When we came back they had removed one of our keys that was in the slot at the door. Won’t be coming back to stay again. Service is poor and room wasn’t that clean. There were mould stains near the sink
Ying, my2 night family trip
Exceptional 10.0
I had a nice spacious room which was lovely. My room was facing the pool rather than the street. I was expecting room facing the road. Staff generally very friendly and polite. The carpet was a bit dirty after few days of my stay. It should've been hoovered properly but generally it was a pleasant stay.
gb4 night trip

Royale Chulan Penang