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Room options

Suite, 1 Bedroom, Non Smoking, Lake View

  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 60 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Non Smoking

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

At a glance

Hotel size

  • 313 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM until 1:00 AM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Water park access (surcharge)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Computer station
  • Conference centre (26910 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private hot tub
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was amazing. Great location and professional staffs.
EE KUAN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and pleasant staying
Good service and nice view, beautiful city We will stay in this beautiful hotel for next stay.
Selena, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Comfy room with state of the art gadgetry
Wonderful stay. I was under the weather during my stay, and the staff went out of their way to man me feel comfortable as I rested. It's a beautiful hotel with great amenities.
Verified Expedia guest review

10/10 Exceptional

Unmatched Experience
Staying at the Sheraton Changde was an unmatched experience. Employees went out of their way to make us feel welcome.
Verified Hotels.com guest review

10/10 Exceptional

KAZUYUKI, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Expediaでは朝食付きで予約したのですが、ホテルには朝食無しで予約が入っていました。Expediaの日本語の確認メールを見せました。日本語なのできっとわからなかったと思いますが、私の言うことを信用していただき、朝食をつけてくれました
Ted, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ya-Chyi, 2-night business trip
Verified Hotels.com guest review