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1 room, 2 adults

Lotte Hotel Hanoi, Hanoi, Vietnam

5-star5 stars
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi, Vietnam

Luxury hotel with full-service spa, connected to a shopping center, near Lotte Center Hanoi
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Exceptional9.4
Wellness
Great wellness & sports facilities
Room
Great room
Breakfast
Tasty breakfast
Location
Great location
556See all 556 Hotels.com reviews
From 1,849 reviews

TripAdvisor Traveller Rating

Lotte Hotel Hanoi, Hanoi, Vietnam

from NZ$198
  • Deluxe King Room
  • Junior Suite Twins
  • Club Deluxe Twins (No children in Club Lounge)
  • Club Junior Suite Twins (No children in Club Lounge)
  • Deluxe Twin Room
  • Junior Suite King
  • Club Deluxe King (No children in Club Lounge)
  • Club Junior Suite King (No children in Club Lounge)
  • Deluxe Suite, 1 King Bed
  • Premier Suite, 1 King Bed

What’s around Lotte Hotel Hanoi, Hanoi, Vietnam

Landmarks

  • In Ba Dinh
  • Ho Chi Minh Mausoleum - 33 min walk
  • Temple of Literature - 37 min walk
  • Lotte Center Hanoi - 4 min walk
  • Vietnam Museum of Ethnology - 23 min walk
  • Hanoi War Museum - 39 min walk
  • Imperial Citadel of Thang Long - 39 min walk
  • Embassy of Japan - 3 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive
  • Hanoi Railway Station - 13 min drive
  • Hanoi Long Bien Station - 17 min drive
  • Hanoi Giap Bat Station - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Basketball on site
  • Golf driving range on site
  • Sauna
Working away
  • Business center
  • Meeting rooms 3
  • Conference space size (feet) - 13870
  • Conference space size (meters) - 1289
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

Lotte Hotel Hanoi, Hanoi, Vietnam’s small print

Also known as

  • Lotte Hotel Hanoi
  • Lotte Hanoi

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 2171400.0 per day

Airport shuttle service is offered for an extra charge of VND 1155000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 556 reviews

Exceptional 10.0
Great Hote with Great People
Great stay with exceptional service level rendered. Worth a second visit!
Jerry, sgTrip with friends
Fair 4.0
Personal equipment was damaged
One of my electronics equipment was accidentally send to the laundry and went through the washing cycle. The hotel manager and director dealt professionally with some form of agreed compensation. However, to have your personal equipment damged by the hotel staff is something you dont expect and not have to face when staying in a 5 star hotel. Alhough the matter has been sorted out, the feeling was not great anymore, especially during the time you realised the equipment was missing and then damged.
sgBusiness trip
Very good 8.0
Comfort and nice hotel but can be better
All went well except that the bathroom seems to have a stench and slightly noisy at times near to the window area. Not sure where the noise comes from since I am already at level 56. But the stench in the toilet is abnormal. Maybe someone can go take a look and advise if the smell is still there as my 3 nights there, the stench remained.
Ivan, sg3 night business trip
Exceptional 10.0
Wonderful hotel and very accommodating.
Betti K D, usOther trip
Exceptional 10.0
Business accomodation
Very convenient for business purposes.
Ranson, jp4 night business trip

Lotte Hotel Hanoi, Hanoi, Vietnam

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