Quest Hotel Darmo - Surabaya by ASTON

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Overview of Quest Hotel Darmo - Surabaya by ASTON

Quest Hotel Darmo - Surabaya by ASTON

3.5 star property
3.5-star hotel in Surabaya with spa and outdoor pool

8.4/10 Very good

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Ronggolawe 27-29, Jawa Timur, Surabaya, East Java, 60264
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • Heart of Surabaya

Getting around

  • Surabaya (SUB-Juanda) - 34 min drive
  • Surabaya Gubeng Station - 14 min drive
  • Surabaya Pasar Turi Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Casa Fontana - 5 min walk
  • Carpentier Kitchen - 7 min walk
  • Primarasa - 8 min walk
  • Coffee at Louis - 9 min walk
  • Daun Hijau - 9 min walk

About this property

Quest Hotel Darmo - Surabaya by ASTON

3.5-star hotel in the business district
Consider a stay at Quest Hotel Darmo - Surabaya by ASTON and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at Adara Spa, the onsite spa. Be sure to enjoy a meal at Cristal Cafe, the onsite restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and an elevator
  • A 24-hour front desk, free newspapers, and luggage storage
  • Guest reviews speak well of the overall value, helpful staff, and proximity to shopping
Room features
All guestrooms at Quest Hotel Darmo - Surabaya by ASTON feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility
  • Well-lit path to entrance

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adara Spa. Services include massages.

Dining

Cristal Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 85000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 242000 per vehicle

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Quest Hotel Surabaya
Quest Surabaya
Quest Hotel Surabaya Java
Quest Hotel Surabaya
Quest Hotel Darmo Surabaya
Quest Darmo Surabaya By Aston
Quest Hotel Darmo - Surabaya by ASTON Hotel
Quest Hotel Darmo - Surabaya by ASTON Surabaya
Quest Hotel Darmo - Surabaya by ASTON Hotel Surabaya

Frequently asked questions

Does Quest Hotel Darmo - Surabaya by ASTON offer free cancellation for a full refund?
Yes, Quest Hotel Darmo - Surabaya by ASTON does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quest Hotel Darmo - Surabaya by ASTON?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Quest Hotel Darmo - Surabaya by ASTON on 9 October 2022 start from NZ$41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quest Hotel Darmo - Surabaya by ASTON?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quest Hotel Darmo - Surabaya by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Quest Hotel Darmo - Surabaya by ASTON?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Quest Hotel Darmo - Surabaya by ASTON?
Yes, there's free self parking.
Is airport shuttle service offered by Quest Hotel Darmo - Surabaya by ASTON?
Yes, an airport shuttle is available. The charge is IDR 242000 per vehicle.
What are the check-in and check-out times at Quest Hotel Darmo - Surabaya by ASTON?
You can check in from 2:00 PM - 12:30 AM. Check-out time is 11:30 AM.
What is there to do at Quest Hotel Darmo - Surabaya by ASTON and nearby?
Quest Hotel Darmo - Surabaya by ASTON has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Quest Hotel Darmo - Surabaya by ASTON?
Yes, there's an onsite restaurant, Cristal Cafe. Nearby restaurants include Casa Fontana (5-min walk), Carpentier Kitchen (7-min walk), and Primarasa (8-min walk).
What's the area around Quest Hotel Darmo - Surabaya by ASTON like?
Quest Hotel Darmo - Surabaya by ASTON is in the heart of Surabaya, a short 16-minute walk from Surabaya Zoo and 17 minutes' walk from Mpu Tantular Museum. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.1/10

Property conditions & facilities

8/10 Very good

Cleanliness of the room and all the staffs are so polite and friendly.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ali, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Check in fast, room a1 bed a1 food average Money for value very good, location central. ⭐⭐⭐⭐
Max, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

This was a pretty good property for the price, but small stuff like creaky floors, creaky beds, and weird shower design where you have to crossover your toilet bowl to reach the shower area.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience.
Great hotel. Stayed here multiple times for several weeks at a time. The people who work here at the best part! Getting ready for another 3 week stay (third one this year) and wouldn’t think of going anywhere else.
Chris, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kebersihan kamar dan nuansa kamar serta hotel yang berwarna ungu sehingga indah untuk dipandang dan dinikmati.
Maya, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

HSIAO YUEH, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Not the hotels fault... hotels.com fault
Hotels.com messed up my reservation. Supposedly I’m a gold member. That does not mean a lot any more. I have stayed in hotels over 60 nights recently. But I made a date change on this booking. It was booked to include breakfast. But a few days after I arrived I learned that I would be charged a premium for breakfast because when hotels.com changed the date they messed up the reservation. Very uncool. Nice people at the hotel. Nice hotel. But really left a sour taste in my mouth to call hotels.com internationally and be blown off and treated so incredibly rudely.
19-night business trip
Verified Hotels.com guest review

6/10 Good

Staff were helpful. Breakfast was very good. Room was very dated and vanity basin cracked and broken. No shampoo or conditioner. Fridge didn't work. Pool area wasn't very inviting
4-night romance trip
Verified Expedia guest review