Moose Hotel And Suites (Banff, Canada), Banff hotel discounts

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Mountain hotel in Banff with spa and indoor pool

VIP Access

Overview
Rooms
Location
Amenities
Policies

9.4/10 Exceptional

Property highlights

Pool

Spa

Pet-friendly

Free parking

Free WiFi

Restaurant

345 Banff Ave, Banff, AB, T1L 1H8

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool and 2 spa tubs
Breakfast available
Ski storage
Ski passes
Fitness centre
Sauna
Room service
Massage/treatment rooms
24-hour business centre

Feel at home

Children stay free
Fridge
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Coffee/tea maker

Room options

Superior Hotel Room 2 Queen

31 sq m
Sleeps 4
2 Queen Beds

Superior One Bedroom Suite 1 King

46 sq m
Sleeps 3
1 King Bed

Rooftop 2 Bedroom Suite

75 sq m
Sleeps 6
1 King Bed and 2 Queen Beds

Rooftop 1 Bedroom Suite

50 sq m
Sleeps 3
1 King Bed

Superior One Bedroom Suite 2 Queens

46 sq m
Sleeps 4
2 Queen Beds

Superior King Hotel Room

31 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In a national park
Banff National Park Information Centre - 1 min drive
Banff Lake Louise Tourism Bureau - 1 min drive
Banff Centre for Arts and Creativity - 2 min drive
Fairmont Banff Springs Bowling Centre - 6 min drive
Upper Hot Springs - 7 min drive
Banff Gondola - 9 min drive
Sunshine Village - 21 min drive
Banff National Park - 18 min drive

Getting around

Calgary International Airport (YYC) - 93 min drive
Banff Station - 8 min walk

Restaurants

The Bear Street Tavern - 6 min walk
Tooloulous - 7 min walk
Hello Sunshine - 4 min walk
Pacini Banff - 1 min walk
Cedar House Investments Ltd - 4 min walk

About this property

Moose Hotel And Suites

Moose Hotel And Suites puts you 2.7 mi (4.4 km) from Upper Hot Springs. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or manicures and pedicures. There's an indoor pool and a bar/lounge, and in-room conveniences at this upmarket hotel include dryers and fridges. Fellow travellers say great things about the pool and restaurant.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

174 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 4 PM until anytime
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets allowed (dogs and cats only, 2 total, up to 50 lb per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
On-site parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends
Restaurant
Bar/lounge
Room service (limited hours)

Travelling with children

Children stay for free (see details)

What to do

Ski passes
Bike rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby

Working away

24-hour business centre
Meeting room
Computer station
Conference space (2000 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Ski storage

Facilities

Built in 2016
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
An indoor pool
Bike parking
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Locally owned and organised tours and activities
Local artist showcase
Double-glazed windows

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Be entertained

40-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Dryer

Sleep well

Hypo-allergenic bedding
Blackout curtains
Alarm clock
Premium bedding

Freshen up

Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Free WiFi
Free local calls

Food and drink

Fridge

More

Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately CAD 8.00 to 20.00 for adults and CAD 8.00 to 20.00 for children

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Moose Hotel Banff

Moose Banff

Moose Hotel Suites

Moose Hotel And Suites Hotel

Moose Hotel And Suites Banff

Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?

Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Moose Hotel And Suites?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Is there a pool at Moose Hotel And Suites?

Yes, there's an indoor pool.

Are pets allowed at Moose Hotel And Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lb per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Moose Hotel And Suites?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Moose Hotel And Suites?

You can check in from 4 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Moose Hotel And Suites and nearby?

During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness centre.

Are there restaurants at or near Moose Hotel And Suites?

Yes, there's an on-site restaurant.

What's the area around Moose Hotel And Suites like?

Moose Hotel And Suites is in the heart of Banff, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity.

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

13 September 2023

Stay was wonderful but room was way smaller than expected. Pictures online showed two beds side by side on wall not tightly cross crises in small room. Pictures lead us to believe room was way roomier as needed for three ladies to stay.