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Moose Hotel And Suites

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Front of property
Indoor pool
Indoor pool
Indoor pool
Rooftop 2 Bedroom Suite | Balcony

Overview of Moose Hotel And Suites

VIP Access

Moose Hotel And Suites

3.5-star property
Mountain hotel in Banff with spa and indoor pool

9.4/10 Exceptional

2,075 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
345 Banff Ave, Banff, AB, T1L 1H8

Room options

About this area

What's nearby

  • In a national park
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 13 min drive
  • Sunshine Village - 21 min drive
  • Banff National Park - 18 min drive

Getting around

  • Banff Station - 8 min walk

Restaurants

  • Earl's - 3 min walk
  • St James's Gate Irish Pub - 4 min walk
  • Grizzly House - 5 min walk
  • Rose and Crown - 5 min walk
  • JK Bakery Cafe - 6 min walk
Map

About this property

Moose Hotel And Suites

Enjoy your visit to Banff with a stay at Moose Hotel And Suites. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or manicures and pedicures. Other highlights include 2 hot tubs, an indoor pool and a bar/lounge. Fellow travellers say great things about the breakfast and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–1 PM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Recycling

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?
Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Moose Hotel And Suites?
As of 30 January 2023, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 27 February 2023 start from NZ$423, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Moose Hotel And Suites?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Moose Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at Moose Hotel And Suites?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Moose Hotel And Suites?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Moose Hotel And Suites?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Moose Hotel And Suites and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Moose Hotel And Suites?
Yes, there's an on-site restaurant. Nearby restaurants include Earl's (3-min walk), St James's Gate Irish Pub (4-min walk) and Grizzly House (5-min walk).
What's the area around Moose Hotel And Suites like?
Moose Hotel And Suites is in the heart of Banff, a short 8-minute walk from Banff Station and 11 minutes' walk from Whyte Museum of the Canadian Rockies. Travellers say that the local area is very central close to public transit.

Reviews

9.4

Exceptional

9.3/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lona, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sum Yee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Navjot, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todd, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ann-Marie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Only good things to say!
We stayed here as a family of four including 2 adult children. The experience was positive in every respect! The facility itself and location are great. The service at the front desk and in the bar was exceptional. The extras they offer such as storage of ski goods, booking tickets an such made everything as seamless as possible for us. I would stay here again in a heartbeat.
Ruth, 4-night family trip
Verified Hotels.com guest review