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Sap Hotel By Connek

3.5-star hotel with spa, near Hanoi Opera House

  • Free WiFi

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  • Sap Hotel By Connek
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1 / 2Sap Hotel By Connek
    27 Gia Ngu Street, Hanoi, 10000, Vietnam
    9.4.Exceptional.
    • Great Location, warm friendly staffs, clean & comfy stay

      Feb 20, 2020

    • Clean comfort stay with warm and helpful staffs, very good location

      Feb 17, 2020

    See all 93 reviews

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wears personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Guests are provided with free hand sanitizer

    Guests rated location

    Walkable
    Convenient
    Dining options
    Shopping
    Safe
    • Free WiFi
    • Parking available
    • Airport transfer
    • Air Conditioning

    Property highlights

    Main amenities

    • 31 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Breakfast available
    • Self parking

    For families

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Separate bedroom
    • Television
    • Free toiletries
    • Terrace

    What’s around

    • In Hoan Kiem
    • Hanoi Opera House - 17 min walk
    • Ta Hien Street - 2 min walk
    • Hanoi Old Town Night Market - 3 min walk
    • Thang Long Water Puppet Theatre - 3 min walk
    • Hoan Kiem Lake - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room
    • Superior Room

    What’s around

    Landmarks

    • In Hoan Kiem
    • Hanoi Opera House - 17 min walk
    • Ta Hien Street - 2 min walk
    • Hanoi Old Town Night Market - 3 min walk
    • Thang Long Water Puppet Theatre - 3 min walk
    • Hoan Kiem Lake - 4 min walk
    • Hang Gai Street - 5 min walk
    • Ngoc Son Temple - 5 min walk
    • Bach Ma Temple - 5 min walk
    • Ceramic Road - 7 min walk
    • Hanoi Old City Gate - 8 min walk

    Getting around

    • Noi Bai Intl. Airport (HAN) - 24 min drive
    • Hanoi Long Bien Station - 12 min walk
    • Hanoi Railway Station - 21 min walk
    • Hanoi Gia Lam Station - 5 min drive
    • Airport shuttle (surcharge)
    • Train station pick-up (surcharge)
    map
    See on map
    27 Gia Ngu Street, Hanoi, 10000, Vietnam

    At a glance

    Hotel size

    • This hotel has 31 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*

    Parking

    • Onsite self parking (USD 2 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service
    • Free reception
    • Coffee/tea in a common area

    Things to do

    • Full-service spa

    Working away

    • 24-hour business center
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Terrace
    • Library
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Vietnamese

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes

    Sleep well

    • Soundproofed rooms

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 43-inch LED TV
    • Cable TV channels

    Stay connected

    • In-room computer
    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Essencia. Services include massages.

    The spa is open daily.

    Dining

    Gia Ngu restaurant - This fine-dining restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of USD 10 per person (approximately)
    • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
    • Train station pick-up service is offered for an extra charge
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Credit card charges are subject to an extra charge of 3 percent

    Children & extra bedsPay at property

    • Rollaway beds are available for USD 20.0 per day
    • Babysitting/childcare is available for an extra charge
    • Airport shuttle for children between the ages of 1 and 18 costs USD 18 (one-way)

    ParkingPay at property

    • Self parking costs USD 2 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express and cash.

    Also known as

    • Essence Palace Hotel Hanoi
    • Essence Palace Hotel Spa
    • Sap Hotel By Connek Hotel
    • Sap Hotel By Connek Hanoi
    • Sap Hotel By Connek Hotel Hanoi
    • Essence Palace Hotel
    • Essence Palace Hanoi
    • Essence Palace

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sap Hotel By Connek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 2 per night. Parking spots may be limited.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out are available.
    • Yes, Gia Ngu restaurant offers Vietnamese cuisine. Nearby restaurants include Cafe Dinh (3-min walk), Cafe Nola (4-min walk), and WannaWaffle? (4-min walk).
    • Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
    • Sap Hotel By Connek has a spa.
    9.4.Exceptional.
    • 10.0.Exceptional

      Clean. Comfortable. Friendly & helpful staffs.

      Timmy, 1 night romance trip, Feb 16, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything was ecellent. Five star service. The staff was welcoming and friendly. Tracry and Kate were exceptional.

      5 night trip with friends, Feb 13, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great Hotel

      Excellent location & staff very friendly especially at breakfast. Thuy awesome & a pleasure each morning at breakfast. Would recommend for sure

      Jodie, 1 night trip, Feb 6, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Highly recommend

      Great place to stay. Room nice with plenty of space & very quiet despite busy location. Highly recommend

      Jodie, 2 night trip with friends, Feb 3, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Wonderful staff. Very friendly and helpful. We walked out the front door directly into the old town action. Many things to see and places to eat very near by. Good buffet breakfast offerings. Large room with full sized bathroom.

      Gary, 1 night romance trip, Jan 25, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The room was very clean and cosy. I usually have trouble sleeping in new places but slept very well here. The staff members are all nice from the receptionists to housekeeping. We've never been to a hotel that offers to help out with so many things such as chatting via whatsapp whenever we needed help outside, or helping us choose affordable and fair ways to travel. We are shocked that it's only a 3 star hotel. We highly recommend them.

      Adele, 3 night romance trip, Jan 24, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Lovely staff. Nice room very clean good restaurant. I would like a fitness room.

      Jleetahoe, 2 night family trip, Jan 22, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Essence was recommended to us & would defo recommend to others. Located right in heart of the old quarter bizz, great food in the restaurant & exceptional service from all staff. Great value for the money.

      Adam, 2 night trip, Jan 21, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Another great hotel from the Essence / AIRA group

      Fantastic hotel in the old Quarter new to the lake. Clean, very comfy plenty around the area to enjoy

      Adam, 4 night trip, Jan 17, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent! Special thanks to Tracy, Anna, Ken, Minh of Essence Palace Hotel & Spa who lived the Hotel motto to give your Personal Best.

      Mei Imm Eileen, 2 night family trip, Dec 26, 2019

      Verified Hotels.com guest review

    See all 93 reviews