Koala Shores Port Stephens Holiday Park

Photo gallery for Koala Shores Port Stephens Holiday Park

Primary image
Pool
Terrace/patio
Terrace/patio
Living area

Overview of Koala Shores Port Stephens Holiday Park

Koala Shores Port Stephens Holiday Park

3.5 star property
3.5-star beachfront holiday park in Lemon Tree Passage with outdoor pool

8.0/10 Very good

134 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Laundry facilities
Map
2 Oyster Farm Road, Lemon Tree Passage, NSW, 2319
Main amenities
  • 29 accommodations
  • On the beach
  • Outdoor pool
  • Outdoor tennis court
  • Children's pool
  • Coffee shop/cafe
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Picnic area
For families
  • Children's pool
  • Playground on site
  • Garden
  • Terrace
  • Laundry facilities
  • Barbecue grill(s)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Murray's Craft Brewing Co - 17 min drive
  • Stockton Sand Dunes - 22 min drive
  • Worimi Conservation Lands - 22 min drive
  • Tomaree National Park - 28 min drive
  • One Mile Beach Reserve - 28 min drive
  • Toboggan Hill Park - 29 min drive
  • Salamander Bay Square - 31 min drive
  • Soldiers Point Marina - 36 min drive
  • Nelson Bay Golf Club - 32 min drive
  • Anchorage Marina Port Stephens - 35 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 19 min drive

About this property

Koala Shores Port Stephens Holiday Park

When visiting Lemon Tree Passage, Koala Shores Port Stephens Holiday Park is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other features include an outdoor tennis court, a children's pool, and a snack bar/deli. Fellow travelers like the helpful staff and family-friendly amenities.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 29 units

Arriving/Leaving

  • Check-in time from 3 PM - 5:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • No alcohol served onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Mini golf
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Mini golf
  • Kayaking nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • In-room accessibility

Languages spoken

  • English

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Fees & policies

Mandatory fees

This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.

Optional extras

  • Credit card charges are subject to an extra charge of 2 percent

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: AUD 100 per stay
  • Pets are allowed for an extra charge of AUD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

BIG4 Koala Shores Port Stephens Holiday Park Campground
BIG4 Koala Shores Port Stephens Holiday Park Lemon Tree Passage
BIG4 Koala Shores Port Stephens Holiday Park
BIG4 Koala Shores Port Stephens Holiday Park Campsite
BIG4 Koala Shores Stephens Pa
Koala Shores Port Stephens
BIG4 Koala Shores Port Stephens Holiday Park
Koala Shores Port Stephens Holiday Park Holiday Park
Koala Shores Port Stephens Holiday Park Lemon Tree Passage

Frequently asked questions

Overall score and ratings

8.0

Very good

8.1/10

Cleanliness

8.1/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

6.1/10

Eco-friendliness

6/10 Good

Overnight comfortable stay
Comfortable, quiet & clean cabin with parking beside. Well enough equipped for 2 couples. Check in was easy and the grounds are very nice.
Karen, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Convenience, jumping pillow for kids. Disappointed in the up keep. Bathroom door wouldn’t shut, floor greasy, playground unkept, rabbit looked as though hadn’t been thought of for a long time. No water etc. stayed here 25yrs ago and looks the same
Karley, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Great location, friendly staff, good facilities
Bryan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

gary, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Booked a cabin for the night for 6 people, the room smelt like bleach the floors were slippery and damp and we found grubs/maggots in the bed. Ended up packing up and decided not to stay - never heard a response from the caravan park.
Rose, 1-night family trip
Verified Wotif guest review

8/10 Very good

the location was great but the decor is very dated and old
Karin, 1-night family trip
Verified Expedia guest review

6/10 Good

Cabins are well sized however are dated and in need of a refresh. The blind did not cover the whole window in our master room, therefore allowing anyone to see into the room. Most disappointing was the family friendly facilities like the pool, kids jumping pillow, etc. had such limited operating times despite being school holidays and daylight savings time. For the cost, we would have probably stayed closer to Nelson Bay.
Dionne, 2-night family trip
Verified Wotif guest review

8/10 Very good

Loved the location. Pool was great. Cabin clean and functional. Would come again.
Victoria, 7-night family trip
Verified Wotif guest review

4/10 Fair

Cabin was run down, broken lights that weren't working, broken doors, door latches that didn't close, curtains and window shades didn't cover windows so there was a lack of privacy and lots of light coming through all night in each of the rooms.
Donnalisa, 6-night family trip
Verified Expedia guest review

2/10 Poor

Old ,run down lodge and dirty.
Peter, 3-night family trip
Verified Expedia guest review