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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Zamas Hotel

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Beach property
  • On beach
  • Beach towels
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780, Mexico

3-star beachfront hotel with outdoor pool, near Tulum Beach
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Beach property
    • On beach
    • Beach towels

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The entire property was great. Daniel was an excellent host and made sure everything…Mar 17, 2021
  • Staff, cleanliness was amazing! The only thing was that room was promoted as ocean view…Oct 23, 2020

Zamas Hotel

from NZ$240
  • Basic Room, Pool Access, Garden Area
  • Classic Bungalow, Partial Sea View, Beachside
  • Basic Bungalow, Beach View, Beachfront
  • Classic Room, Multiple Beds, Ocean View (Upper Floor)
  • Classic Room, Beachfront
  • Family Quadruple Room, Multiple Beds, Garden View

What’s around Zamas Hotel

Landmarks

  • On the beach
  • Tulum Beach - 12 min walk
  • Tulum National Park - 15 min walk
  • Playa Paraiso - 37 min walk
  • Las Palmas Public Beach - 30 min walk
  • SFER IK - 5 min walk
  • Tulum Mayan Ruins - 2.9 mi / 4.7 km
  • Playa Ruinas - 3.1 mi / 5 km

Getting around

  • Cancun Intl. Airport (CUN) - 109 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Spa services on site
  • Fishing on site
  • Scuba diving on site
  • Snorkeling on site
  • Bicycle rentals nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Ceiling fan
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Que Fresco - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Zamas Hotel’s small print

Also known as

  • Hotel Zamas
  • Zamas Hotel Tulum
  • Zamas Hotel Hotel Tulum
  • Zamas
  • Zamas Hotel
  • Zamas Hotel Tulum
  • Zamas Tulum
  • Zamas Hotel Hotel

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Optional extras

Breakfast costs between MXN 100 and MXN 200 for adults, and MXN 50 and MXN 150 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 2000 per pet, per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Zamas Hotel

  • Does Zamas Hotel offer free cancellation for a full refund?
    Yes, Zamas Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Zamas Hotel?
    Sorry, there's no onsite parking at Zamas Hotel.
  • Is there a pool at Zamas Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Zamas Hotel?
    Yes, pets are welcome. There's a charge of MXN 2000 per pet, per stay. Food and water bowls are available.
  • What are the check-in and check-out times at Zamas Hotel?
    You can check in from 3 PM - 11 PM. Check-out time is noon.
  • Are there restaurants at or near Zamas Hotel?
    Yes, Que Fresco offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include El Tabano (13-min walk), La Eufemia (2.1 mi), and Casa Banana (2.2 mi).
  • Is airport shuttle service offered by Zamas Hotel?
    Yes, an airport shuttle is available.
  • What is there to do at Zamas Hotel and nearby?
    Have fun with onsite activities like fishing, snorkeling, and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Recent reviews

Superb 9.0 From 43 reviews

Very good 8.0
reat place poor location
the beach is ugly, poor location very near to the highway noise of cars all night
mx1 night trip
Good 6.0
The location was great, if you were looking to stay in the hotel zone on the beach. Rooms were clean although a little small, but this is a great option if you would like to stay on the beach which is normally quite expensive anywhere else. During our stay the beach did collect a lot of the seaweed on it's shores, I am not sure what the conditions are at any other time of the year but it was not swimmable at the time we were there. I will say that we had a car during our trip and they offer parking at this hotel which was a great for as during our stay.
Kyle, ca3 night romance trip
Exceptional 10.0
Beautiful Zamas!
This place is so charming! Our room was beautiful, the food was excellent, and the service was friendly and helpful. The property feels open and spacious on the beach side. I highly recommend this hotel.
Paula, us2 night trip with friends
Very good 8.0
The staff was very friendly and helpful. The service was great the property was great. However They need to Improve on the cocktails and food.
us3 night trip with friends
Exceptional 10.0
Awesome
Beautiful location, friendly staff, lovely room
Jason, gb4 night trip
Exceptional 10.0
Amazing. Staff was so so down to earth, kind and you really get the sense of family there. The location was perfect, the venue (for my brothers wedding) was perfect, relaxed and everything you would expect for a small destination wedding. The location was above and beyond and the food was amazing!!!!
us3 night family trip
Exceptional 10.0
We loved the location, the quaint quality of the place, great staff, excellent food. Loved hearing the waves and sitting quietly on the beach. Enjoyed our private bungalow on the beach.
us4 night romance trip
Exceptional 10.0
beach a few steps away. great room and view. But no Tv 😥
us2 night family trip
Exceptional 10.0
Our second stay at zamas was fantastic- if you’re looking for a low key place on the beach with all the amenities of one of the luxe hotels, this is your place. The restaurant is fab, the live music is always stellar, and the rooms are air conditioned and spacious. The location is perfect too- not too far down the strip so great for families with kids and for those who want to avoid the club music from the restaurants at night. All in all we love Zamas and plan to go back!
us6 night family trip
Exceptional 10.0
We stayed in one of the beach front bungalows which were fantastic. Very cute room and en suite, with plenty of ventilation, mosquito net but also now with Aircon for anyone who really struggles. Bar & Restaurant were very good and reasonably priced given the Tulum location. Staff were very attentive and you could order room service via WhatsApp which we thought was quite clever!
gb3 night romance trip

Zamas Hotel