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Sheraton Grand Hotel, Dubai

Photo gallery for Sheraton Grand Hotel, Dubai

Outdoor pool, pool loungers
Apartment, 3 Bedrooms, View | Minibar, in-room safe, desk, soundproofing
Presidential Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV
Executive Suite, 1 Bedroom | Living room | 42-inch LCD TV with cable channels, TV
Minibar, in-room safe, desk, soundproofing

Overview of Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai

5.0 star property
Luxury hotel with spa, near Dubai World Trade Centre

8.8/10 Fabulous

1,006 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
3 Sheikh Zayed Road, Dubai

Room options

About this area

What's nearby

  • In Trade Center
  • Dubai World Trade Centre - 12 min walk
  • Dubai Mall - 11 min drive
  • Dubai Aquarium & Underwater Zoo - 5 min drive
  • BurJuman Mall - 13 min drive
  • Dubai Cruise Terminal - 14 min drive
  • Burj Khalifa - 13 min drive
  • Dubai Fountain - 14 min drive
  • Dubai Creek - 19 min drive
  • City Centre Deira - 13 min drive
  • Gold Souk - 21 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • World Trade Centre Station - 11 min walk
  • Max Fashion Station - 15 min walk
  • Emirates Towers Station - 22 min walk
  • Free beach shuttle

Restaurants

  • PLAY Restaurant & Lounge - 4 min walk
  • The Cigar Bar - 5 min walk
  • McGettigan's - 7 min walk
  • Celsius Restaurant - 10 min walk
  • Tresind - 10 min walk

About this property

Sheraton Grand Hotel, Dubai

When you stay at Sheraton Grand Hotel, Dubai, you'll be within a 15-minute drive of Dubai Mall and Burj Khalifa. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Feast, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. The overall property condition and location get great marks from fellow travellers. The property is only a short walk to public transportation: World Trade Centre Station is 11 minutes away.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 654 rooms
  • Arranged over 51 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Free beach shuttle
  • Fitness classes
  • Bike rentals nearby
  • Safari nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (4026 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free beach shuttle
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
&More by Sheraton – This café serves breakfast, lunch and dinner. Open daily.
Dawn & Dusk – This bar specialises in barbecue and serves breakfast, lunch and dinner. Open daily.
Sheraton Club Lounge – This lobby lounge specialises in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Wired Internet access is available in guest rooms for AED 75 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of AED 135 per person (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on site.

This property accepts credit cards and cash.

Also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

Does Sheraton Grand Hotel, Dubai offer free cancellation for a full refund?
Yes, Sheraton Grand Hotel, Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Hotel, Dubai?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Sheraton Grand Hotel, Dubai on 11 February 2023 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Hotel, Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Hotel, Dubai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Grand Hotel, Dubai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Grand Hotel, Dubai?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sheraton Grand Hotel, Dubai?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Grand Hotel, Dubai and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Grand Hotel, Dubai also has a sauna and a steam room.
Are there restaurants at or near Sheraton Grand Hotel, Dubai?
Yes, Feast offers international cuisine. Nearby restaurants include PLAY Restaurant & Lounge (4-min walk), The Cigar Bar (5-min walk) and McGettigan's (7-min walk).
What's the area around Sheraton Grand Hotel, Dubai like?
Sheraton Grand Hotel, Dubai is in Trade Center, a short 12-minute walk from Dubai World Trade Centre and 11 minutes' walk from Dubai International Convention and Exhibition Centre. Travellers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

Rooms seems old, pillows was not comfortable
Ozan, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

To enjoy and sightseeing
Anjela, 6-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay, clean freindly
Selcuk, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Sheraton Grand Dubai was beautiful, in a great location with excellent service. Highly recommend!
Laura, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

DINESH, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

business trip october 2022
fantastic, I appreciate the staff and management without exception, they are working as a team. Congratulations for all,
Joseph, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Property, nice modern and clean, will stay for many more times.
Abraham, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

This was our second time staying at Sheraton. Loved both visits! Very beautiful room and amenities. Location is perfect on Sheikh Zayed Road, 20 mins away from Dubai airport and 15 mins away from Dubai Mall. The hotel is lovely with a great rooftop pool! Definitely recommended. Only one small niggle and that is the wifi isnt the most reliable, but thats a small thing!
Mohammed, 5-night romance trip
Verified Expedia guest review