Guests
All properties in Ottawa, Ontario, Canada

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

No-frills hotel in Industrial Park with indoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$162

Image gallery

  • Standard Room, 1 King Bed - Guest Room
  • Standard Room, 1 King Bed - Guest Room
  • Pool
  • Pool
  • Standard Room, 1 King Bed - Guest Room
Standard Room, 1 King Bed - Guest Room. Image 1 of 61.
1 / 61Standard Room, 1 King Bed - Guest Room
500 Brisebois Crescent Drive, Ottawa, K1E0A6, ON, Canada
9.0.Superb.
  • Great breakfast 😋! Super sevice ! Room was cleam and confy.

    Dec 18, 2021

  • It was great except that the receptacle for charging my electric vehicle was damaged, so…

    Dec 5, 2021

See all 598 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Safe
Convenient
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 103 smoke-free guestrooms
  • Weekly housekeeping
  • 1 indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Industrial Park
  • Place D'Orleans Shopping Center - 10 min walk
  • Princess Louise Falls - 24 min walk
  • Petrie Island Park - 2.8 mi / 4.4 km
  • St. Laurent Centre - 8.3 mi / 13.3 km
  • Canada Aviation and Space Museum - 8.6 mi / 13.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)
  • Suite, 2 Queen Beds (Additional Living Area)
  • Suite, 2 Queen Beds
  • Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

What’s around

Landmarks

  • In Industrial Park
  • Place D'Orleans Shopping Center - 10 min walk
  • Princess Louise Falls - 24 min walk
  • Petrie Island Park - 2.8 mi / 4.4 km
  • St. Laurent Centre - 8.3 mi / 13.3 km
  • Canada Aviation and Space Museum - 8.6 mi / 13.9 km
  • Millennium Sports Park - 4.9 mi / 7.9 km
  • University of Ottawa - 10.1 mi / 16.3 km
  • Rideau Centre - 11 mi / 17.7 km
  • Museum of Nature - 11 mi / 17.7 km
  • Elgin Street - 11.1 mi / 17.8 km

Getting around

  • Ottawa International Airport (YOW) - 25 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 13 min drive
  • Ottawa Station - 13 min drive
  • Ottawa Fallowfield Station - 27 min drive
map
See on map
500 Brisebois Crescent Drive, Ottawa, K1E0A6, ON, Canada

At a glance

Hotel size

  • This hotel has 103 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Number of indoor pools - 1
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Hungarian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping provided
  • Connecting/adjoining rooms available

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 10.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CAD 25 per accommodation, per day
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Holiday Inn Express Ottawa East Orleans Hotel
  • Holiday Inn Express Orleans Hotel
  • Holiday Inn Express Ottawa East Orleans
  • Holiday Inn Express Orleans
  • Holiday Inn Express Suites Ottawa East Orleans

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include St. Martha's Brasserie D'Orleans (4-min walk), OCCO Kitchen (7-min walk), and Pho Truc Lien (9-min walk).
  • No, this hotel doesn't have a casino, but Casino du Lac Leamy (20-min drive) is nearby.
  • Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel has an indoor pool and a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    I was impressed

    Probably one of the cleanest rooms and well maintained hotels we have stayed in awhile. The room size and amenities are excellent and the breakfast buffet had everything you need to start the day. The staff both at check in and the breakfast staff were very attentive to all of the guests. The housekeeping of the room was exceptional! Keep up the good work

    Gerald, 1 night trip, Nov 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    This is a great hotel in a perfect spot for visiting friends and family in Orleans. Very clean, COVID precautions in place, comfortable bed, and everything looked fresh and new. Staff was very friendly and I was so glad I could bring my dog. My only disappointment was that breakfast was really kind of yucky unless you like dried cereal, toast, yogurt, and milk (and for a lot of people that would be fine, but when you're paying $182 for a hotel, I was hoping for a bit more). The rest was undercooked sausage and what seemed like freeze dried eggs, hard green bananas, and little else. There was no caffeinated tea, they ran out of hot water for the tea, and sadly there were no gluten free options. Honestly though, the breakfast was a small thing, and I would highly recommend this hotel.

    Barbara, 2 night family trip, Oct 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean. Well kept. Loved the fact that they accept pets and there are good places to walk dogs

    JANET, 4 night trip, Oct 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were friendly and efficient. Check in and out were both very quick.

    Natalie, 2 night romance trip, Oct 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Liked everything

    Lorna, 1 night family trip, Oct 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Appreciated Covid precautions taken

    NANCY, 1 night family trip, Oct 10, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Overall, it was a good trip! The staff was helpful and beyond courteous. There were some issues based on the sheer number of people who were staying at the hotel during our stay. It was a holiday weekend and there was a soccer tournament going on so the hotel was filled with youth, not to mention COVID restrictions complicating matters further. We could only get one room key because there was a key shortage while we were there. The pool was by reservation only and it’s a small pool. The dining room was mostly packed during breakfast hours so we had to eat in our room. It was great that takeout containers and bags were available at the breakfast buffet to make transporting breakfast for a family easier, but it was still a bit of a hassle. These things were minor inconveniences that can happen anywhere, and I felt that the staff were very accommodating and efficient at managing the masses. The buffet was replenished regularly, the coffee was always available and hot, and, if we were splitting up as a family, I could leave the key at the desk for my roommates. The only thing I can really complain about was the mattress and pillows. I have spine issues and, normally, I find hotel beds very comfortable. I could not get comfortable in my bed. There were both firm and softer pillows available, and neither helped me sleep better. My mother, who travelled with me on this trip, also felt the bed was uncomfortable. For that, I would have expected better from a Holiday Inn.

    Natalie, 2 night family trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was perfect

    Gina, 1 night family trip, Oct 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    NA

    Ashley, 1 night business trip, Oct 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to where we wanted to go.

    MARTIN, 2 night romance trip, Oct 3, 2021

    Verified Expedia guest review

See all 598 reviews