Arima Grand Hotel

Photo gallery for Arima Grand Hotel

Primary image
Pool
View from room
Living area
Japanese and Western Style Room , Non Smoking, Meal in the "ZIBUNDOKI",Traditional multi-course | Room

Overview of Arima Grand Hotel

Arima Grand Hotel

4.0 star property
Mountain hotel with spa, near Arima Hot Springs

9.4/10 Exceptional

222 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Spa
Map
1304-1, Arima-cho, Kita-ku, Kobe, Hyogo-ken, 651-1401
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 spa tubs
  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • Free bus station shuttle
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
For families
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)

Choose dates to view prices

About this area

What's nearby

  • In Arimacho
  • Arima Hot Springs - 1 min walk
  • Kobe University - 18 min drive
  • Meriken Park - 27 min drive
  • Hanshin Koshien Stadium - 39 min drive
  • Kobe Harborland - 15 min drive

Getting around

  • Kobe Airport (UKB) - 20 min drive
  • Itami Airport (ITM) - 23 min drive
  • Kansai Intl. Airport (KIX) - 81 min drive
  • Kobe Karatodai Station - 3 min drive
  • Kobe Gosha Station - 4 min drive
  • Kobe Arimaguchi Station - 27 min walk
  • Arima Onsen Station - 5 min walk
  • Free train station pick-up
  • Free train station drop-off
  • Free bus station shuttle

About this property

Arima Grand Hotel

4-star hotel in the heart of Arimacho
Arima Hot Springs is located near Arima Grand Hotel, which provides an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a facial, aromatherapy, or reflexology. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • A free bus station shuttle, hot springs on site, and 4 meeting rooms
  • Karaoke, massage treatment rooms, and free newspapers
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Arima Grand Hotel boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews say good things about the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Showers, bidets, and hair dryers
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 246 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - 7 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • The host will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
  • Guests booked in Half Board rate plans may receive dinner either in their guestroom or in the banquet hall. Children ages 3-12 receive a kids meal for dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free train station shuttle from 8:00 AM to 9:00 PM*
  • Free bus station shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Kaiseki meal
  • Room service (limited hours)

What to do

  • Hot springs
  • Karaoke

Working away

  • 4 meeting rooms

Services

  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Alarm clock

Freshen up

  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

アクアテラス&スパ has 6 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:30 PM to midnight.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Waraku - This café specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ruscello - Onsite café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 6 PM
  • The seasonal pool is open from July to August
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

For the comfort of guests using the public bathing areas and other public facilities, this property may not permit guests with tattoos to use the facilities.

Also known as

Arima Grand
Arima Grand Hotel
Arima Grand Hotel Kobe
Arima Grand Kobe
Hotel Arima Grand
Arima Grand Hotel Kobe
Arima Grand Hotel Hotel
Arima Grand Hotel Hotel Kobe

Frequently asked questions

Does Arima Grand Hotel offer free cancellation for a full refund?
Yes, Arima Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arima Grand Hotel?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Arima Grand Hotel on 30 September 2022 start from NZ$436, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arima Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Arima Grand Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9 AM to 6 PM.
Are pets allowed at Arima Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arima Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Arima Grand Hotel?
You can check in from 2:30 PM - 7 PM. Check-out time is 10:30 AM.
What is there to do at Arima Grand Hotel and nearby?
Onsite recreation at Arima Grand Hotel includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Arima Grand Hotel also has a seasonal outdoor pool and a sauna, as well as a garden.
Are there restaurants at or near Arima Grand Hotel?
Yes, there's an onsite restaurant that offers Japanese cuisine. Nearby restaurants include Mustang (4-min walk), まえなか (4-min walk), and Porco (5-min walk).
What's the area around Arima Grand Hotel like?
Arima Grand Hotel is a short 5-minute walk from Arima Onsen Station and 8 minutes' walk from Arima Toy Museum.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Hotel is very nice. Facilities are excellent. Location is the best in the area. But it’s a bit too expensive.😅
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Worth a stay
Great stay in Arima Grand Hotel! Room seems newly renovated. Onsen was not crowded and comfortable for hot bath in some privacy. Staff are very friendly and professional. Price is on the high side but worth a stay. Nice Breakfast buffet spread.
Evelyn, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The service is supreme. If we can enjoy the onsen and the wonderful view together in the room then would be great.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Stay and Top Hospitality
Nothing really to pick on. My wife would like to have Kobe beef although we had Wagyu beef in the meal already...expecting too much.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Siu Ying, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay in Arima
Stayed at Grand Hotel with my sister. In-room dinner was themed with Hina Matsuri (Doll Festival) with cute Hina doll bowls and many spring-themed dishes and plates. We then dipped in the Gold and Silver springs on the top floor of the hotel. Enjoy hot/cold drinks and free massage on a massage machine there. The BEST part was in the morning when we went to take a bath in the morning at the top-floor bath house. We watched the sun coming out the mountain rim as we dipped in a hot bath. It was simply beautiful. Then at the breakfast buffet both of us, having different tastes, fully enjoyed favorite foods. I stayed in many places in Arima but by far this hotel has always been the best.
Kay, 1-night trip
Verified Expedia guest review

8/10 Very good

On 9th floor and B2 floor there are two big hot springs, and small hot springs for family. Opening 5:00-24:30. This hotel is biggest in Arima onsen. My knee injury are recovered for two days stay at this hot spring hotel.
2-night trip
Verified Expedia guest review

8/10 Very good

Very nice hotel with good facilities. We are really enjoy our stay.
Nachi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice view, excellent hotel.
Room was big, nice & cozy. Service was excellent. Private onsen experience was fantastic. Price a bit steep but nevertheless will be back again.
Cindy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yuk Leung, 2-night romance trip
Verified Hotels.com guest review