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Elegant Suites Westlake

5.0 star property
Lakefront aparthotel with spa, near West Lake

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Photo gallery for Elegant Suites Westlake

Apartment, 4 Bedrooms, Lake View
Outdoor pool
Lobby
Outdoor pool
2 bars/lounges
Experience the tranquility of West Lake at Elegant Suites Westlake, where a serene garden and playground create a soothing atmosphere. Treat yourself to luxurious pampering at Elegant Spa, or explore nearby Syrena Shopping Center and Tran Quoc Pagoda. The on-site restaurant Camellia serves up delicious meals throughout the day.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Lounge area
  • Pool
  • Spa
  • Air conditioning

Main amenities (12)

  • 135 apartments
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Free area shuttle
  • Children's pool
  • Room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Kitchen
  • Second bathroom
  • Separate bath and shower
The current price is NZ$152
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 86 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Garden View

Studio, Garden View | Living area

Studio, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
  • 56 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

In-room dining

Family Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

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The price is NZ$180
includes taxes & fees
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About the area

Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi

What's nearby

  • West Lake - 6 min walk
  • Tran Quoc Pagoda - 4 min drive
  • Ho Chi Minh Mausoleum - 5 min drive
  • Ta Hien Street - 6 min drive
  • Hoan Kiem Lake - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 17 min drive
  • Ga Thuong Tin Station - 22 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Le Jardin - French Bistro - ‬6 min walk
  • ‪NYC Pizza - ‬3 min walk
  • ‪Hanoi Sandwich House - ‬5 min walk
  • ‪La Fiorentina Restaurant 20 Đặng Thai Mai - ‬1 min walk
  • ‪Los Fuegos - ‬4 min walk

About this property

Elegant Suites Westlake

Elegant Suites Westlake puts you within a 10-minute drive of Hoan Kiem Lake and West Lake. You can visit the spa to indulge in Thai massages, facials or reflexology, and Camellia serves breakfast, lunch and dinner. 2 bars/lounges and a children's pool are other highlights, and apartments offer upmarket touches such as fireplaces and Jetted bath. Fellow travellers say great things about the helpful staff.

Languages

English, French, Vietnamese

At a glance

DONE

Property size

    • 135 apartments
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site extended parking (fees apply)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Off-site

    • Free area shuttle within 5 km
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Body scrubs
  • Facials
  • Thai massages
  • Couples treatment room(s)
  • Reflexology

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Fridge
  • Microwave
  • Espresso maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Rice cooker

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per night

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Jetted
  • Free toiletries
  • Slippers
  • Bathrobes
  • Towels provided
  • Hairdryer (on request)
  • Bidet

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Desk
  • Conference centre

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Soundproofing
  • Wheelchair-accessible
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013
  • Individually decorated

Special features

Spa

Elegant Spa has 1 treatment room. Services include Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Camellia – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of USD 100 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Does Elegant Suites Westlake offer free cancellation for a full refund?

Yes, Elegant Suites Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elegant Suites Westlake?

Yes, there's a children's pool.

Are pets allowed at Elegant Suites Westlake?

Sorry, pets aren't allowed.

Is parking offered on site at Elegant Suites Westlake?

Yes, there's free self parking.

Is an airport shuttle service offered by Elegant Suites Westlake?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Elegant Suites Westlake?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).

What is there to do at Elegant Suites Westlake and nearby?

Elegant Suites Westlake has 2 bars and a spa, as well as a garden.

Are there restaurants at or near Elegant Suites Westlake?

Yes, there's an on-site restaurant, Camellia.

Does Elegant Suites Westlake have private hot tubs?

Yes, each apartment has a jetted bath.

Does Elegant Suites Westlake have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes an espresso maker, a rice cooker and cookware.

Does Elegant Suites Westlake have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Elegant Suites Westlake like?

Elegant Suites Westlake is a short 6-minute walk from West Lake and 7 minutes' walk from Syrena Shopping Center.

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Elegant Suites Westlake Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Really good place to stay, recommended
Stanislavs, 1-night trip

10/10 Exceptional

A great place to stay. Lots of room and quiet. Recently renovated. Very clean and cared for.
John, 8-night trip

10/10 Exceptional

Very clean and modern apartments. Everything is provided for. The pool, breakfast, front desk all excellent. We loved the spa massages. Very good therapists. Great to be away from the hustle and bustle but easy to get grab to go to old quarter. Overall a lovely stay
Sanjay, 3-night trip

10/10 Exceptional

We had a lovely stay. Excellent staff; professional and very helpful.
Bal, 8-night trip

10/10 Exceptional

I always enjoy my time at Elegant Suites Westlake. It is conveniently located. It is not too far from the old quarter and it is easy to get to the airport. It is far enough from the main roads that it is peaceful and much quieter than anywhere else l've stayed in the city. I enjoy the pool, gym and spa. They are never too busy so you can go at your convenience. The breakfast buffet is consistent every day with a few rotations that keep it fresh. There are good views across the lake or of the city, depending on which room you have. The staff has always been very helpful and attentive.
Zachary, 7-night trip

8/10 Very good

Value for the money hotel to stay
Hotel staff are excellent. Rooms are nice & comfortable.
Ying Ding, 4-night trip

10/10 Exceptional

Would stay again.
Terence, 5-night trip

10/10 Exceptional

Great property and staff
Brock, 3-night trip

8/10 Very good

Elegant indeed. Just a nice experience.
Diethelm, 5-night trip

10/10 Exceptional

Loved it
Lovely hotel out of the hustle and bustle with just a $4 Aud grab to old town. Massive rooms like being at home. We checked out late and sat around the pool before heading to the train station. Highly recommend
Manu, 2-night trip

10/10 Exceptional

Comfortable Stay
Very comfortable stay, spacious room, good breakfast and good massage spa.
Adam, 1-night trip

6/10 Good

Quiet, safe, many amenities around.
Murugananth, 4-night trip

10/10 Exceptional

Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️
Kathlyn, 2-night trip

10/10 Exceptional

Awesome property
Brock, 2-night trip

10/10 Exceptional

My Favorite Place in Hanoi
Always a delightful stay here. Great hotel, lovely location and very friendly staff.
Megan, 3-night trip

10/10 Exceptional

This was an outstang hotel service perfect very helpfull
Brian, 3-night trip

10/10 Exceptional

Tay Ho is a great neighborhood. Close to the airport and lots of great little bars and restaurants (Vietnamese and other global treats). The staff at Elegant Suites were professional, kind and helpful. We will definitely return when we head back to Hanoi.
Lisa, 1-night trip

10/10 Exceptional

This 1 bed room suite is prefect, feel like home.
ARTHUR, 1-night trip

10/10 Exceptional

Excellent
Bruce, 2-night trip

10/10 Exceptional

The hotel is clean ,elegant design just like it’s named ,beautiful view from our suites . The staffs are friendly, helpful and respectful. I feel very safe here , love the breakfast buffet, gym. I definitely come back whenever I visit Ha Noi again.
Mai, 4-night trip

10/10 Exceptional

loved the room and the staff
Loved everything about this hotel, the room was perfect, very spacious with a view on the lake. we also had a spacious jaccuzi in the unit (!) and a washing machine. The staff were very helpful. They took their time to explain the city map/landmark and helped us make the best out of our trip
Nada, 1-night trip

10/10 Exceptional

Home in Hanoi
This is an elegant and well appointed apartment hotel to stay in for a family vacation. The hotel is spotless and in a convenient location close to restaurants and groceries. The breakfast buffet is ample. The service is impeccable.
GRACE P, 3-night trip

10/10 Exceptional

Nice people
dung, 1-night trip

10/10 Exceptional

Exceptional stay, book here!
Excellent service, clean and very professional. Excellent communication skills. The room was spacious, modern and had all comfort amenities. Breakfast was very good, wide selection. Bed was comfortable. If you’re in Hanoi stay here for sure!
Katrina, 2-night trip

8/10 Very good

4 star feelings
The hotel room was quite big and was comfortable but honestly we didn't feel 5 star ambience and the pool was also very cold ; the breakfast didn't had vegan options
vishal, 3-night trip