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Photo gallery for JEN Singapore Orchardgateway by Shangri-La

Outdoor pool, open 6:00 AM to 10:30 PM, free pool cabanas
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Outdoor pool, open 6:00 AM to 10:30 PM, free pool cabanas
In-room safe, desk, blackout curtains, iron/ironing board

JEN Singapore Orchardgateway by Shangri-La

4.0 star property

Reviews

9.0 out of 10
Wonderful

About this property

Central hotel with outdoor pool, connected to a shopping centre, near Orchard Central
  • Bar
  • 24/7 front desk
  • Free parking
  • Gym

Explore the area

Map
277 Orchard Road, Singapore, 238858
  • Orchard Road
    ‪5 min walk‬
  • National Museum of Singapore
    ‪15 min walk‬
  • Bugis Street Shopping District
    ‪20 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

At a glance

DONE

Hotel size

    • 499 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 45.14 for adults and SGD 22.57 for children

Children & extra beds

  • Rollaway beds are available for SGD 107.91 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Traders Hotel
Traders Orchardgateway Hotel Singapore
Traders Orchardgateway Singapore
Hotel Jen Orchardgateway Singapore Shangri-La
Hotel Jen Orchardgateway
Jen Orchardgateway Singapore
Jen Orchardgateway
Hotel Jen Orchardgateway Shangri-La
Jen Orchardgateway Shangri-La
Hotel Jen Orchardgateway Singapore by Shangri La
Hotel Jen Orchardgateway Singapore Shangri-La
Hotel Jen Orchardgateway Shangri-La
Jen Orchardgateway Singapore Shangri-La
Jen Orchardgateway Shangri-La
Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel
Hotel Hotel Jen Orchardgateway Singapore by Shangri-La
Traders Orchardgateway Hotel Singapore
Hotel Jen Orchardgateway Singapore by Shangri La
Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
Hotel Jen Orchardgateway Singapore
Jen Orchardgateway Shangri La

Frequently asked questions

Does JEN Singapore Orchardgateway by Shangri-La offer free cancellation for a full refund?

Yes, JEN Singapore Orchardgateway by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Singapore Orchardgateway by Shangri-La?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:30 PM.

Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at JEN Singapore Orchardgateway by Shangri-La?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at JEN Singapore Orchardgateway by Shangri-La?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at JEN Singapore Orchardgateway by Shangri-La?

No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (11-min drive) are both nearby.

What is there to do at JEN Singapore Orchardgateway by Shangri-La and nearby?

JEN Singapore Orchardgateway by Shangri-La has an outdoor pool and a 24-hour health club, as well as a hot tub.

Are there restaurants at or near JEN Singapore Orchardgateway by Shangri-La?

Yes, Makan at Jen offers international cuisine, pool views and poolside dining.

What's the area around JEN Singapore Orchardgateway by Shangri-La like?

JEN Singapore Orchardgateway by Shangri-La is in Orchard, a short 1-minute walk from Somerset Station and 5 minutes' walk from Orchard Road. Travellers give top marks for the hotel's prime location.

Reviews

9.0 out of 10
Wonderful

Reviews

10 out of 10 Exceptional

Elegant, very clean, great services