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All properties in Xalapa (and vicinity), Veracruz, Mexico

Balcon del Alferez

3-star hotel with restaurant, near Juarez Park

  • Free WiFi
From
NZ$39

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9.4.Exceptional.
  • This hotel is in a great location near the center square. It is a few minute walk to…

    Jan 18, 2020

  • Great little hotel in the central. Very clean and friendly. Super price!

    Mar 16, 2019

See all 26 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 8 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Laundry service

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • Heart of Xalapa
  • Juarez Park - 3 min walk
  • El Agora - 3 min walk
  • Xalapa Cathedral - 3 min walk
  • Diego Rivera Gallery - 4 min walk
  • Paseo de los Lagos Park - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Suite

Location

  • Heart of Xalapa
  • Juarez Park - 3 min walk
  • El Agora - 3 min walk

What’s around

Landmarks

  • Heart of Xalapa
  • Juarez Park - 3 min walk
  • El Agora - 3 min walk
  • Xalapa Cathedral - 3 min walk
  • Diego Rivera Gallery - 4 min walk
  • Paseo de los Lagos Park - 5 min walk
  • University of Latin America - 10 min walk
  • San Jose Church - 10 min walk
  • Los Berros Park - 11 min walk
  • Xalapeno Stadium - 12 min walk
  • Xalapa Gallery of Contemporary Art - 13 min walk

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 22 min drive
  • Xalapa Station - 15 min drive

At a glance

Hotel size

  • This hotel has 8 rooms

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby; reservations required

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Accessibility

  • In-room accessibility

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hosteria La Candela - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Balcon Alferez Hotel Xalapa
  • Balcon Alferez Hotel
  • Balcon Alferez Xalapa
  • Balcon Alferez
  • Balcon del Alferez Hotel
  • Balcon del Alferez Xalapa
  • Balcon del Alferez Hotel Xalapa

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Balcon del Alferez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon.
  • Yes, Hosteria La Candela offers regional cuisine. Nearby restaurants include Tacos La Vecindad (3-min walk), Doña Lucha (3-min walk), and Café de la Parroquia (4-min walk).
9.4.Exceptional.
  • 10.0.Exceptional

    Excellent service!

    Luis, 2 night trip, Dec 30, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    A nice urban runaway.

    Beautiful views from the room, convenient location.

    Colleen, 1 night family trip, Oct 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bright spacious and quiet with good beds and a strong hot shower - this is in annex of the main hotel which is a block away so you have to communicate via intercom to open the door and to check in - We arrived at 4 AM and had no problems checking in - Great location only a block away from the beautiful Juarez park and the center of town - stayed for a week and quite happy with the place - Good free Internet, free water and coffee every day

    SteveD, 5 night trip, Aug 13, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy bien en general, buena ubicación, precio. Sin embargo se oye todo el ruido de la habitación superior.

    sarai, 1 night business trip, Jan 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fenomenal sin duda un ambiente muy agradable, te ofrece mucha seguridad y te hace sentir tranquilo algunos comentarios dicen que tras las cortinas se puede ver pero no es verdad, todo muy seguro y muy cómodo

    José Antonio, 1 night romance trip, Jan 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Espacioso, limpio, agradable, mucha luz, mucha ventilación, trato amable y respetuoso.

    1 night business trip, Jan 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente Hotel

    Excelente ubicación, detrás del parque Juárez en el centro histórico, estuve en una habitación super amplia, la limpieza y atención del personal fue excelente, sin duda cuando regrese a Xalapa, será el Hotel de mi predilección.

    Maria Eugenia, 7 night trip with friends, Dec 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Siempre me hospedaría aquí

    Excelente servicio y atención.

    Castalia, 1 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente servicio, muy buena ubicación, con estacionamiento

    María de los Ángeles, 1 night romance trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bien atendidos

    Excelente trato del personal agradable detalle la cafetera y todo para un buen café por la mañana muy buena ubicación si lo recomiendo y definitivamente volveria

    Jaime, 1 night romance trip, Dec 13, 2019

    Verified Hotels.com guest review

See all 26 reviews