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All properties in Nairobi, Kenya
1 room, 2 adults

Cloud Hotel & Suites, Nairobi, Kenya

4-star4 stars
Great for familiesThis property has good facilities for families.
Corner of 4th Parklands and Masari Road, Nairobi, 00100, Kenya

4-star hotel with outdoor pool, connected to a shopping center, near University of Nairobi
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Location
Great location
Value
Fairly good value for money
Cleanliness
Could use a good cleaning

Cloud Hotel & Suites, Nairobi, Kenya

from NZ$100
  • Executive Suite
  • Standard Double Room
  • Room

What’s around Cloud Hotel & Suites, Nairobi, Kenya

Landmarks

  • University of Nairobi - 35 min walk
  • Diamond Plaza II - 1 min walk
  • Aga Khan University Nairobi - 14 min walk
  • Nairobi National Museum - 23 min walk
  • Westgate Shopping Mall - 27 min walk
  • Oshwal Religious Centre - 28 min walk
  • The Sarit Centre - 29 min walk
  • Kenya National Theatre - 32 min walk

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 42 min drive
  • Nairobi (WIL-Wilson) - 25 min drive
  • Syokimau Station - 42 min drive
  • Nairobi Station - 42 min drive
  • Syokimau SGR Railway Station - 46 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 11:30 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Free pool cabanas
  • Pool umbrellas
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

Cloud Hotel & Suites, Nairobi, Kenya’s small print

Also known as

  • Cloud Hotel Nairobi
  • Cloud Nairobi
  • Cloud Hotel & Suites Hotel
  • Cloud Hotel & Suites Nairobi
  • Cloud Hotel & Suites Hotel Nairobi

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 20 per night

Buffet breakfast is offered for an extra charge of USD 9 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cloud Hotel & Suites, Nairobi, Kenya

  • Is there a pool at Cloud Hotel & Suites?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Cloud Hotel & Suites?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Cloud Hotel & Suites?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Cloud Hotel & Suites?
    Yes, an airport shuttle is available. The charge is USD 30 per vehicle one way.
  • What are the check-in and check-out times at Cloud Hotel & Suites?
    You can check in from noon to midnight. Check-out time is 11:30 AM.
  • Are there restaurants at or near Cloud Hotel & Suites?
    Yes, there's an onsite restaurant that serves local and international cuisine.

Recent reviews

Good 7.2 From 35 reviews

Exceptional 10.0
Lovely hotel
Had a lovely stay at Cloud Hotel. Nice sized rooms with comfortable beds, air conditioning and toiletries provided. Had a nice view of the city from the rooms and restaurant. Food served was delicious although the attentiveness of the waiters could improve, we waited a long time to get serviettes , tooth picks and the wrong flavor drinks was brought to us at dinner. Tables should have been pre-set before guests are seated. We thought it could be due to lack of training because on the plus side they were friendly and polite with the service they did give. Room service was available and phones in the room had direct contact to the kitchen. Hotel had a decent size pool, though it was quite shallow. It was never overcrowded during our stay. Lots of shopping options downstairs of the plaza! You can get anything from food, perfume to souvenirs. I would recommend the hotel as a cost efficient and comfortable option for a stay in Nairobi. I would stay again.
J T, ie2 night trip
Very good 8.0
The shower took a long time to get hot when I had to shower between 00h00 and 03h00, but it did get hot. The staff were friendly and very helpful. I walked almost everywhere during the day and felt safe at all times.
AN, za3 night business trip
Very good 8.0
Exceptional
fantastic staff and good location. Beds were comfortable. We will definitely stay here on our next trip to Kenya.
Mohidin, ca2 night romance trip
Very good 8.0
Great staff.
Victoria at the front desk and the rest of the staff were great. The hotel is in a building with other things. The area around it is more Indian than African. There is a movie theatre in the building across the street. Breakfast was delicious.
Lisa, ca2 night romance trip
Very good 8.0
Friendly staff, good gym, good location
Juha, ie1 night business trip
Exceptional 10.0
Hope to enhance the breakfast
Just the breakfast need to add more items as cheese and yogurt
Tamer, gb6 night business trip
Good 6.0
Broken and dirty
The staff was polite and tried to be helpful but the hotel was dirty and a lot of things were broken.
John Ryan, us1 night family trip
Exceptional 10.0
Nice View
The have a good GYM and a medium size pool and a brilliance view and there is a shopping mall in same building and Java House a cross the road and food court downstairs BUT small bed as from length it has good width.
Tamer, ieBusiness trip
Very good 8.0
worth it !
prime location and lot of eating options especially for Indians.
Ramesh, in3 night business trip
Poor 2.0
Air conditioning didn't work, mentioned it to front desk and nothing was done. Hotel info claims indoor and outdoor pool, only indoor poor with leaking roof which leaves puddles of water all around the wooden floor, terrible safety hazard. Breakfast is sub par not many options.
ca2 night trip with friends

Cloud Hotel & Suites, Nairobi, Kenya

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