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All properties in Panajachel, Solola, Guatemala
1 room, 2 adults
Villas

Villas B'alam Ya

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach property
  • Boat tours on site
  • Free WiFi
Km. 4 Carretera s Sta. Catarina Palopó, Santa Catarina Palopó, Panajachel, Solola, 3001, Guatemala

Panajachel lakefront villa with kitchen and balcony
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach property
    • Boat tours on site
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Perfect in every way. The view and accommodations were beyond expectation. I stayed in…May 13, 2019
  • Nisa and Rosa went way out of there way to make us feel comfortable. Rosa comes to your…Mar 28, 2019

Villas B'alam Ya

  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Family Room

What’s around Villas B'alam Ya

Landmarks

  • Multiple Use Area Lake Atitlan Basin - 1 min walk
  • Pintando Santa Catarina Palopó - 18 min walk
  • La Galeria - 32 min walk
  • Casa Cakchiquel Arts Center - 34 min walk
  • Church of Saint Francis - 34 min walk
  • Panajachel Municipal Market - 36 min walk
  • Azul Maya Archaeological Museum - 38 min walk
  • San Jorge Lookout - 4.2 mi / 6.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 120 min drive
  • Quetzaltenango (AAZ-Los Altos) - 114 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 4 villas

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the property

Food and drink
  • Room service
  • Barbecue grills
Things to do
  • Kayaking on site
  • Rowing or canoeing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Water skiing nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter/bellhop
Facilities
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the villa

Home comforts
  • Coffee/tea maker
  • Bathrobes
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Number of living rooms
  • Balcony
Freshen up
  • Second bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe

Villas B'alam Ya’s small print

Also known as

  • Villas B'alam Ya Villa Panajachel
  • Villas B'alam Ya Villa
  • Villas B'alam Ya Panajachel
  • Villas B'alam Ya
  • Villas B'alam Ya Villa
  • Villas B'alam Ya Panajachel
  • Villas B'alam Ya Villa Panajachel

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Villas B'alam Ya

  • Does Villas B'alam Ya offer free cancellation for a full refund?
    Yes, Villas B'alam Ya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Villas B'alam Ya?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Villas B'alam Ya?
    Yes, there's free self parking.
  • Are pets allowed at Villas B'alam Ya?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Villas B'alam Ya?
    You can check in from 3 PM - 10 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Villas B'alam Ya?
    Yes. Nearby restaurants include Las Chinitas (2 mi), Café Asawa-ko / Café Dos Mundos (2 mi), and Deli Llama de Fuego (2 mi).
  • Is airport shuttle service offered by Villas B'alam Ya?
    Yes, an airport shuttle is available.
  • What is there to do at Villas B'alam Ya and nearby?
    Have fun with onsite activities like kayaking, rowing, and boat tours. Additional recreation onsite includes yoga. Villas B'alam Ya also has a garden.

Recent reviews

Superb 9.2 From 16 reviews

Good 6.0
Service provided by the General Manager was excellent. But, there were numerous areas for improvement at the property. Only those that are able to climb and descend dozens of stairs will be able to access the property and this is not previously disclosed. Issues such as clogged shower drains, broken cork screw, broken binoculars, warped door, no blackout curtains, etc., should not occur at a property of this level.
us2 night family trip
Exceptional 10.0
Jade is a beautiful cottage style comfy place to stay enjoying a beautiful view laying at the bed or while cooking and having breakfast or simply sipping a good coffee.
us1 night romance trip
Exceptional 10.0
The perfect place to stay
Beautiful rooms and grounds with amazing indoor/outdoor living. Location was perfect in that it was close to Panajachel but private and quiet. We walked into town once but then ended up mostly taking tuc tucs (which were cheap) as the road was fairly busy and took about 20-30 minutes. Nisa was a wonderful host and arranged everything for us in a very timely manner (rides to town, massages, kayak, food delivery). The rest of the staff was wonderful too and happy to help us with anything we needed. This was the last 3 nights of a 10 day trip and it was the perfect place to end the stay as we could not have been happier.
us3 night romance trip
Exceptional 10.0
Location : Natural setting We found peace and tranquility View Staff Hostess : Nisa
ca3 night romance trip
Exceptional 10.0
Wonderful experience, very peaceful and stunning view
Jose, ca2 night romance trip
Fair 4.0
Overall our stay at the Villas B’alam Ya was disappointing for the following reasons: The reception office was closed when we checked in. We had to try multiple phone numbers to get in touch with somebody to finally check us in. Upon checking in we were told that the previous occupant had messed up the key but it should still work. It did not work and in fact broke in half. We asked to have the key fixed and returned to us and it never was. We were unable to lock our villa for the entirety of our stay, which was extremely uncomfortable for two women traveling alone. The villas are super understaffed- the property manager is very sweet, but she does everything from reception to guest services and is not always around. Any time we wanted anything we had to ask for it via phone or text message and then wait for a response, which was usually answered late or not at all. When we wanted to leave the villas we needed to order transportation and hope that our request was received. Overall the place was a little run down- linens were stained and musty, windows and doors did not fully meet walls. This was really more of a family camp-like place than a resort. The price we paid for our stay here was double what we paid for a beautiful hotel in Antigua with far better conditions, ammenities and services. I would only recommend staying here for large groups with their own transportation and only if they were able to get a much better price than we paid ($160 per night for a queen bed)
us3 night family trip
Exceptional 10.0
Luxurious
Amazing property and view!
Julissa, us1 night trip with friends
Good 6.0
The property itself is absolutely precious. It is right on the water, the villas are great, its very private... exactly what we were looking for. The management, however, was not great, which greatly effects the property itself as well. There are major updates that need to be made, there is never anyone in the reception, and it was nearly impossible to communicate with the hotel before arriving. Once we were there, communication was a little bit better, however, they were still absent. There was no check in where they gave us the information about the property, took our credit card info, etc... we were just shown to our room and left to figure it out. we had to ask other guests about how the property worked. Because they never took our cc info, after leaving we received a text asked for our cc number so they could charge us... As I said, overall, the place is precious, but they need new management and to update.
us3 night trip
Exceptional 10.0
Peaceful place with great views and service!
Located just outside of bustling Panajachel, these villas provide a peaceful and relaxing respite. We were greeted upon arrival by a porter who took our bags to the villa. Shortly after we were settled in, the property manager stopped by to orient us, provide her contact information, and offer assistance with anything we needed. Throughout our stay, the service was impeccable. Whether it was Nisa calling for food or a tuk tuk, Rosa serving us breakfast, or Victor helping us start up the barbecue, each member of the staff took great care of us in his or her unique and considered way. In addition to amazing views and plenty of amenities, our villa had everything we needed. There was even a "minibar", which offered food and beverages for purchase in a pinch. One pro tip: if you ask ahead of time, the staff will have groceries delivered to your villa, which will save you a trip into town. With that said, being chauffeured around the bumpy, busy streets of Panajachel to pick up groceries was an endlessly fun and memorable experience that I'd highly recommend. If you want to be well taken care of in a peaceful, relatively remote location with great views and the comforts of home, this is the place for you.
Jeremiah, us3 night trip
Exceptional 10.0
Great view
It is a lovely property with a fantastic view I don’t have any complaints as such but I will say this ( if you want an honest opinion ) please get screen doors to the deck so we can leave the door open without letting the bugs in or the squirrels
us2 night trip

Villas B'alam Ya