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All properties in Santiago de los Caballeros, Santiago (province), Dominican Republic

Matum Hotel & Casino

3.5-star hotel with casino, near Monument to the Heroes of the Restoration

  • Free WiFi
From
NZ$97

Image gallery

  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
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6.2.Good.
  • It was great I had a good time,but there was an issue with the club downstairs because at…

    Apr 9, 2021

  • Clean property. Liked historical context and exhibition.

    Jan 6, 2021

See all 230 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Easy parking
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 41 smoke-free guestrooms
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool
  • Nightclub
  • Business center

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Monument to the Heroes of the Restoration - 6 min walk
  • Restoration Heroes Museum - 6 min walk
  • Bella Terra Mall - 18 min walk
  • Historic San Luis Fort Museum - 20 min walk
  • Catedral de Santiago - 24 min walk
  • Casino Gran Almirante - 26 min walk

Enter dates for 2 guests

  • Executive Room
  • Junior Suite
  • Presidential Suite
  • Deluxe Double Room, Smoking, Balcony

Location

  • Monument to the Heroes of the Restoration - 6 min walk
  • Restoration Heroes Museum - 6 min walk
  • Bella Terra Mall - 18 min walk

What’s around

Landmarks

  • Monument to the Heroes of the Restoration - 6 min walk
  • Restoration Heroes Museum - 6 min walk
  • Bella Terra Mall - 18 min walk
  • Historic San Luis Fort Museum - 20 min walk
  • Catedral de Santiago - 24 min walk
  • Casino Gran Almirante - 26 min walk
  • Hermanos Patino Bridge - 28 min walk
  • Centro Leon - 37 min walk
  • Estadio Cibao - 37 min walk
  • Las Aromas Golf Club - 2.4 mi / 3.8 km
  • Colinas Mall - 2.7 mi / 4.3 km

Getting around

  • Cibao Intl. Airport (STI) - 25 min drive
  • Gregorio Luperon Intl. Airport (POP) - 92 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 41 rooms

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Outdoor pool
  • Children's pool
  • Casino
  • Nightclub

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services

Facilities

  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Free local calls

More

  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Matum
  • Matum Hotel Casino Santiago
  • Matum Hotel Casino
  • Matum Hotel Casino Santiago de los Caballeros
  • Matum Casino Santiago de los Caballeros
  • Matum Hotel Santiago
  • Matum Hotel & Casino Hotel
  • Matum Hotel & Casino Santiago de los Caballeros
  • Matum Hotel & Casino Hotel Santiago de los Caballeros
  • Matum
  • Matum Casino
  • Matum Casino Santiago
  • Matum Hotel
  • Matum Hotel & Casino
  • Matum Hotel & Casino Santiago
  • Matum Hotel And Casino
  • Matum Hotel Santiago

Optional extras

Safes in guestrooms can be used for an extra charge

Airport shuttle service is offered for an extra charge of USD 20 per room (roundtrip)

Airport shuttle service for children costs USD 0 (roundtrip)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Matum Hotel & Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Matum Hotel & Casino.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Puerta del Sol (6-min walk), Tablón Latino (6-min walk), and Marisco Caribeño (8-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per room roundtrip.
  • Yes, there's a casino.
  • Matum Hotel & Casino has a casino and a nightclub, as well as an outdoor pool and a garden.
6.2.Good.
  • 10.0.Exceptional

    Good place

    Fernando, 1 night family trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Historic Matum Hotel.

    Buena ubicación, a un corto paseo de restaurantes y unos minutos más de todas las tiendas. El hotel tenía todas las comodidades necesarias. Piscina, comida, wifi, agua caliente. Definitivamente me quedaría de nuevo.

    Dimitri, 2 night trip with friends, Dec 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The entire hotel crew went above and beyond to make our stay the best possible experience.

    WQ2, 9 night trip, Oct 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great rooms and service and great location to stay on

    Fgomez, 1 night business trip, Oct 10, 2020

    Verified Expedia guest review

  • 4.0.Fair

    No hot water, Shower door coming off the rail, handicap handle on wall was loose with all screws coming off, Lots of mosquitoes in lobby area

    Luis, 1 night trip, Oct 3, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    Poor maintenance

    6 night business trip, Aug 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Could have been better

    .y stay was ok If the air conditioning worked better would have made a better time. Also they should clean there pool. I had to do it before swimming in it.

    Orlando, 2 night trip, Jul 21, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Definitivamente el hotel matun deberían de cerrarlo , no está en condición de recibir persona de ninguna clase , llegamos y entramos a la habitación e inmediatamente pedimos un reembolso para salir de ese lugar ...... no aire , descuidado, anticuado , poco profesional , no parqueo , sucio , mala vibra , la peor experiencia que he tenido en un hotel .... NO LO RECOMIENDO “

    Cecilio, 3 night family trip, Jul 15, 2020

    Verified Expedia guest review

  • 4.0.Fair

    There is no casino. Pool was filthy. Very outdated hotel. No restaurant. Would not recommend.

    Karen, 1 night trip, Mar 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Ghost Hotel

    This hotel is beautiful but it has too many ghosts during the night. You can hear a lot of noises during the night but there isn't anyone in the halls. That is creepy.

    YAJAIRA, 1 night family trip, Feb 29, 2020

    Verified Hotels.com guest review

See all 230 reviews