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1 room, 2 adults

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
171 Ludlow Street, New York, NY, 10002, United States of America

Luxury hotel with 2 restaurants, near New York University
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Cool vibe! Fun bar! Young vibrant area!Apr 10, 2021
  • Beware of hidden charges and they don’t tell you at check out. Check your credit card. Mar 31, 2021

Hotel Indigo Lower East Side New York, an IHG Hotel

from NZ$263
  • Standard Room
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed, Non Smoking
  • Superior Room, 1 King Bed, Accessible (Roll-In Shower)
  • Deluxe Room, 1 King Bed, Terrace
  • Suite, 1 King Bed
  • Deluxe Room
  • Room, 1 King Bed, City View
  • Room, 2 Twin Beds, Accessible
  • Studio Suite, 1 King Bed, City View
  • Suite, 1 King Bed, Terrace
  • Duplex, 1 Twin Bed
  • Suite, 1 King Bed, Accessible

What’s around Hotel Indigo Lower East Side New York, an IHG Hotel

Landmarks

  • In Manhattan
  • New York University - 17 min walk
  • 5th Avenue - 17 min walk
  • Washington Square Park - 18 min walk
  • Union Square Park - 23 min walk
  • Wall Street - 34 min walk
  • National September 11 Memorial - 36 min walk
  • Chelsea Market - 36 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 36 min drive
  • Liberty Intl. Airport (EWR) - 28 min drive
  • LaGuardia Airport (LGA) - 19 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 10 min drive
  • Teterboro, NJ (TEB) - 21 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • New York 9th St. Station - 25 min walk
  • New York Christopher St. Station - 27 min walk
  • New York 14th St. Station - 28 min walk
  • Delancey St. Station - 5 min walk
  • 2 Av. Station - 6 min walk
  • Essex St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 294 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 60.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hotel Indigo Lower East Side New York, an IHG Hotel’s small print

Also known as

  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
  • Hotel Indigo Lower East Side New York, an IHG Hotel New York
  • Hotel Indigo Lower East Side
  • Indigo Lower East Side New York
  • Indigo Lower East Side
  • Indigo Lower Side York, An Ihg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 25.00 per night

  • Resort fee: USD 28.68 per accommodation, per night

Optional extras

Self parking costs USD 60.00 per day

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Indigo Lower East Side New York, an IHG Hotel

  • Does Hotel Indigo Lower East Side New York, an IHG Hotel offer free cancellation for a full refund?
    Yes, Hotel Indigo Lower East Side New York, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Indigo Lower East Side New York, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Indigo Lower East Side New York, an IHG Hotel?
    Yes. Self parking costs USD 60.00 per day.
  • Are pets allowed at Hotel Indigo Lower East Side New York, an IHG Hotel?
    Yes, pets are welcome. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 25.00 per night. Food and water bowls are available.
  • What are the check-in and check-out times at Hotel Indigo Lower East Side New York, an IHG Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Indigo Lower East Side New York, an IHG Hotel?
    Yes, there are 2 onsite restaurants.
  • Is there an onsite casino at Hotel Indigo Lower East Side New York, an IHG Hotel?
    No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.

Recent reviews

Very good 8.2 From 896 reviews

Fair 4.0
Wont come back
-The "view" from the room just showcased the service area of some restaurants, we didn't see any of the skyline or even the streets. -The room smelled like weed when we checked in and we could still smell it the day after even if it wasn't as strong. -There was no hand soap or lotion in the bathroom -We stayed two nights and they never came to clean the room. Not sure if its some new policy due to covid but we had not received any info about this.
us2 night trip
Very good 8.0
No rooftop
We specifically picked this hotel because of the beautiful advertised roof top. When we arrived, we were told that the roof is only accessible through a bar that is not affiliated with the hotel and that guests have no priority for reservations (it was booked for the entirety of our stay). When we asked if we were able to go up to the roof to see the view/ sit when the bar was not open they said that that was not an option and that coming up without a reservation was at the discretion of the bar when we would go up there. This was a shame as we fully picked this hotel for the roof and may have chosen a different hotel if we knew it was not accessible. The hotel could have had more transparency regarding this feature. The room was larger than your average hotel room in NYC but underwhelming with some obvious wear and tear (scuff marks on the walls, finicky shower etc). Overall, it was a comfortable stay for the price we paid but just a little disappointed about the amenities.
Mahmoud, us2 night trip
Good 6.0
Using blow dryer and flat iron caused to much smoke which made the alarm go off . Other than that very nice
Joshua, us3 night trip
Exceptional 10.0
Great Stay in a Great Neighborhood!
I live in the neighborhood but we had to leave our apartment overnight. Our stay was absolutely delightful—immaculate and comfortable, and in 24 hours, I felt like I actually got a little vacation in. I completely appreciated that our dog was welcome, and even my teenage son had to admit it was a nice break from home!
Kim, us1 night family trip
Fair 4.0
The room I was in wasn’t the cleanest and the furniture in the room looked worn and things seemed out of place. The staff was super friendly and the location was convenient. The pictures make the rooms look better then they really are and also they do not provide parking, but there is a parking garage next door that you pay for.
us1 night romance trip
Exceptional 10.0
First of all may I say; this was me and my fiancé’s second stay and we absolutely loved it once again, probably more this time than the first. The communication between front desk and us was remarkable. Our bar cart wasn’t working and you guys accommodated in the best ways possible . You guys even went above and beyond and provided us with a small heater which made the terrace experience more comfortable!!!! I’d recommend this hotel to as much people as I possibly can, and this is where my fiancé and I spent our engagement , thank you for holding a special place in our hearts. We will definitely be returning again very soon.
us3 night romance trip
Exceptional 10.0
Great location
Excellent location and friendly staff. Room was small but as expected.
Alejandro, us5 night business trip
Very good 8.0
It was a good stay very comfortable would stay here again
us1 night trip with friends
Good 6.0
Great location!
Loved the hotel’s location. Perfect to walk to restaurants and the subway and bus. The room felt small. City view was more of a view of the apartments below doing construction. Overhead rain shower did not work. Queens bed felt more like a double. I was pleased with how clean the room and location was.
Colleen, us5 night trip
Exceptional 10.0
Hidden gem New York City
I was amazing the terrace room is the best one minor problem and they fixed it ...don’t forget to ask for a fridge and try it out before using ...bathroom was clean room was clean gave us a blanket so we can enjoy they terrace in New York ...close to sweet chicks ...claw daddy’s...and Sanloco....we had a car and found parking and paid 10.75 on the street around the corner ...roof top Mr purple was good get the waffle fries and casamigo frozen drink ....will be back thanks for the kind staff and amazing service
Donnetta, us3 night family trip

Hotel Indigo Lower East Side New York, an IHG Hotel