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All properties in Cancun, Quintana Roo, Mexico

Ocean Dream Cancun by GuruHotel

3-star beachfront resort with restaurant, near Cancun Convention Center

  • Free WiFi and free parking
From
NZ$221

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach bar
  • Pool
Pool. Image 1 of 172.
1 / 172Pool
7.2.Good.
  • Needs renovation. Elevator broke and alot of stuff subpar.

    Apr 5, 2021

  • Stayed there before and still love it for a short time stay becaus of the location,…

    Mar 20, 2021

See all 439 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Shopping
Dining options
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 67 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 poolside bars
  • 2 outdoor pools
  • Breakfast available

Feel at home

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Zona Hotelera
  • Cancun Convention Center - 7 min walk
  • La Isla Shopping Mall - 34 min walk
  • Cancun Interactive Aquarium - 35 min walk
  • Tortuga Beach - 38 min walk
  • Chac Mool Beach - 1 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, Multiple Beds
  • Standard Room, 2 Double Beds, Lagoon View
  • Junior Suite, Balcony, Ocean View
  • Penthouse, 2 Bedrooms, Balcony
  • 1 Bedroom Ocean View Suite
  • Prime Suite Ocean View
  • Standard Room, 1 king Bed Lagoon View
  • Junior Suite, Hot Tub
  • Standard Double Room, Ocean View
  • Diamond Suite
  • Deluxe Double Room, Bathtub, Ocean View
  • Deluxe Room, 1 King Bed, Kitchenette

Location

  • In Zona Hotelera
  • Cancun Convention Center - 7 min walk
  • La Isla Shopping Mall - 34 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 7 min walk
  • La Isla Shopping Mall - 34 min walk
  • Cancun Interactive Aquarium - 35 min walk
  • Tortuga Beach - 38 min walk
  • Chac Mool Beach - 1 min walk
  • Forum Beach - 1 min walk
  • Gaviota Azul Beach - 8 min walk
  • Cancun Golf Club at Pok Ta Pok - 30 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Plaza Caracol Mall - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite garage
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service

Things to do

  • Free bicycles on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Recreation

On Site

  • Spa tub
  • Free bicycles on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Windsurfing on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby

Small print

Also known as

  • Ocean Dream BPR Condo Cancun
  • Ocean Dream Cancun
  • Ocean Dream Cancun by GuruHotel Resort
  • Ocean Dream Cancun by GuruHotel Cancun
  • Ocean Dream Cancun by GuruHotel Resort Cancun
  • Ocean Dream BPR Condo
  • Ocean Dream BPR Cancun
  • Ocean Dream BPR
  • Ocean Dream BPR Aparthotel Cancun
  • Ocean Dream BPR Aparthotel
  • Ocean Dream BPR Hotel Cancun
  • Ocean Dream BPR Hotel

Optional extras

Buffet breakfast is offered for an extra charge of MXN 390 for adults and MXN 195 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 1268 per vehicle (roundtrip)

Policies

Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ocean Dream Cancun by GuruHotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Mextreme (6-min walk), Mocambo (10-min walk), and Limoncello (15-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 1268 per vehicle roundtrip.
  • No, this resort doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
  • Have fun with onsite activities like windsurfing, surfing, and cycling. Additional recreation nearby includes ecotours. Relax in the spa tub or enjoy the use of other amenities, which include 2 poolside bars and 2 bars. Ocean Dream Cancun by GuruHotel also has spa services.
7.2.Good.
  • 10.0.Exceptional

    Nice stay

    Nice stay overall. Super easy check-in and on-site parking. Friendly staff and I got a room on 1st floor with access to the beach.

    Edith, 1 night family trip, Mar 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid Stay Find a Better Place NearBy

    First of all you have to climb stairs/use ramp with luggage to goto elevators. There were atleast 30 staircase for the same. Not acceptable for a stay at hotel. Rooms are poorly lit. Feels depressing when u stay at hotel. Menu at hotel is pathetic. Only good part was hotel at good location and was clean as staff was doing cleaning regularly,

    Umang, 3 night family trip, Mar 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It has been approximately 48 years since Mexican President Lo’pez Portillo inaugurated the Hotel Zone of Cancu’n, and, since then, this resort destination has become a major hub for tourists from all walks and parts of the world. The enchantment, the vibrancy, and beauty of the Caribbean Sea are definitely found at this breathtaking spot, and is available for all who dare to adventure to the coastlines of Mexico.

    1 night business trip, Jan 23, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    beuatiful property with best spot on the beach with pool bar & swings. disliked the tub we paid extra in our room for hardly worked, the water would not get hot for more than 3 min at a time & it barely came out, basically only a few drips at a time, impossible to fill the tub, especially with warm water

    T, 7 night romance trip, Jan 11, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I had a terrible experience at this hotel. As soon as we arrived, there was no bellboy to carry in my luggage. My daughter and I had to haul our suitcases up a staircase. Check in was at 3 pm and we arrived at 2:45 pm and were not allowed to check in because we were early. Seriously?! 15 minutes? I then tried again at 3:01 pm and my room was still not ready. We had to wait another 15-20 minutes. I also want to mention that the front desk was very rude to us, no apologizes, nothing. Finally, we get our room and when we entered it was not what we expected. It was not very clean. There were stains on the walls and the shampoo and soap dispensers were empty. The room also had no safe. The pictures make the hotel seem very spacious but this is not the case. The two tiny pools and crowded beach made it really hard to socially distance from others. It was crowded with people with no face coverings. I want to mention that my family and I frequent Cancun, basically every year. We have stayed in Playa del Carmen, Cozumel, and several places in Cancun and I can honestly say we have not had a worse experience than at this hotel. The next day we left the hotel for an activity we had planned that would last all day. We returned around 11:30 pm. Since there was no safe in the room, I had put my valuables in my luggage with locks on the zippers. Upon return we noticed that one of the zippers was ripped. Someone attempted to break into my stuff. We ended up leaving and couldn’t get a refund.

    Elena, 7 night family trip, Jan 2, 2021

    Verified Expedia guest review

  • 6.0.Good

    Nice property, poor service.

    I travelled with my Mom & Sister over Christmas during Covid. I’m a regular to Cancun and I like budget friendly, good value. Positives: location is great, close to the strip, great restaurants and right on the beach. The ocean view room is nice, clean, comfortable. The food is good & a few of the staff were exceptional. Negatives: staff wore masks, but no extra cleaning, sanitizer or other measures in place. The staff weren’t friendly, each time I called the front desk for towels, fix the toilet etc I had to call twice. The bar staff over charged my Mom for breakfast by adding another table to our bill. Christmas morning I asked the front desk what time the market opened & if he could double check because it’s Christmas. He didn’t, and I wasted my time waking there & back at 7:30am.

    Shana, 3 night family trip, Dec 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El hotel súper limpio y perfecta ubicación. El restaurante con precios accesibles.

    5 night family trip, Dec 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    beautiful place, loved the view in the room. friendly staff

    3 night family trip, Dec 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Best ocean view and beach location.

    The views are amazing, customer service was excellent. The rooms are nice, but we had a few issues. They were fixed promptly however it would have been nice to have a working toilet and tv upon arriving. The rooms were clean but the lagoon view rooms could use more outlets. The ocean view high floor room offered the best views. Best thing about the place was it was affordable pricing for the location and they allow you to stay after checkout. You can leave your luggage and car their after their noon check out and even use their pool or lounge on the beach!

    Elizabeth, 1 night family trip, Dec 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Hotel- Great Location

    Great service-Excellent staffing. Highly recommend. 👍👍👍👍

    Adan, 3 night trip, Dec 11, 2020

    Verified Hotels.com guest review

See all 439 reviews