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Crowne Plaza Doha West Bay, an IHG Hotel

Luxury hotel with spa, near City Centre Shopping Mall

  • Free WiFi and free parking

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  • Crowne Plaza Doha West Bay, an IHG Hotel
  • Crowne Plaza Doha West Bay, an IHG Hotel
  • Pool
  • Bathroom
  • Crowne Plaza Doha West Bay, an IHG Hotel
Crowne Plaza Doha West Bay, an IHG Hotel. Image 1 of 66.
1 / 66Crowne Plaza Doha West Bay, an IHG Hotel
8.8.Fabulous.
  • I am a sikh by religion so i wear a turban. I was refused entry into the BREWSKIS bar on…

    Feb 22, 2020

  • Room size was larger than expected for basic room. Elevator access was a little complex.…

    Jan 22, 2020

See all 40 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 317 guestrooms
  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Diplomatic Area
  • Doha Corniche - 11 min walk
  • City Centre Shopping Mall - 8 min walk
  • Doha Exhibition and Convention Center - 17 min walk
  • Khalifa International Tennis Complex - 38 min walk
  • Al Bidda Park - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room
  • Club Room
  • Junior Suite
  • Premium Room, 1 King Bed, Non Smoking, Sea View
  • Deluxe Room, 1 King Bed, Smoking
  • Studio, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Twin Bed
  • Premium Room, 1 Twin Bed, Non Smoking, Sea View
  • Club Room, Smoking
  • Premium Room, 1 King Bed, Smoking, Sea View
  • Studio, 1 King Bed, Smoking
  • Premium Room, 1 Twin Bed, Smoking, Sea View
  • Grand Suite
  • Presidential Suite
  • Room, 1 King Bed, Accessible
  • Deluxe Room, 1 Twin Bed, Smoking
  • Suite, 1 Bedroom

Location

  • In Diplomatic Area
  • Doha Corniche - 11 min walk
  • City Centre Shopping Mall - 8 min walk

What’s around

Landmarks

  • In Diplomatic Area
  • Doha Corniche - 11 min walk
  • City Centre Shopping Mall - 8 min walk
  • Doha Exhibition and Convention Center - 17 min walk
  • Khalifa International Tennis Complex - 38 min walk
  • Al Bidda Park - 2.8 mi / 4.5 km
  • Katara Cultural Village - 3.9 mi / 6.3 km
  • Souq Waqif Park - 4.1 mi / 6.5 km
  • Museum of Islamic Art - 4.7 mi / 7.6 km
  • Losail International Circuit - 15.4 mi / 24.8 km

Getting around

  • Hamad Intl. Airport (DOH) - 24 min drive

At a glance

Hotel size

  • This hotel has 317 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa

Working away

  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 9028
  • Conference space size (meters) - 839
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Russian
  • Spanish
  • Swahili

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

NIDAAYA - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.

RIQQA CAFE - This café serves light fare only. Open 24 hours. Open daily.

Small print

Also known as

  • Melia Doha Hotel
  • Crowne Plaza Doha West Bay
  • Crowne Plaza Doha West Bay, an IHG Hotel Doha
  • Crowne Plaza Doha West Bay, an IHG Hotel Hotel
  • Crowne Plaza Doha West Bay, an IHG Hotel Hotel Doha
  • Melia Doha
  • M Doha
  • Crowne Plaza Doha West Bay Hotel
  • M Hotel Doha

Optional extras

Rollaway beds are available for QAR 150.0 per night

Buffet breakfast is offered for an extra charge of QAR 120.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 6:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Doha West Bay, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking.
  • Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Spice Market (3-min walk), W Cafe (3-min walk), and Market by Jean-Georges (3-min walk).
  • Crowne Plaza Doha West Bay, an IHG Hotel has a spa and an outdoor pool, as well as a health club.
8.8.Fabulous.
  • 6.0.Good

    The staff were very friendly and helpful. The bedroom was very dark as it was painted and decorated in dark brown. It looked very worn in the bathroom with poorly grouted tiles around the bath. The lifts were sometimes very slow. The bedroom had a sea view but with all the other buildings being built in front of the Crowne Plaza the view was limited. This is not reflected in the information about the hotel.

    4 night trip, Dec 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    It was a short stay but everyone was very friendly.

    JORGE, 1 night family trip, Nov 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfy stay, friendly staff, great location, clean.

    9 night business trip, Nov 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A pleasant stay

    Hotel front desk and house keeping service was good and prompt. Ample bottle drinking water. Room was spacious. Breakfast could be better by adding more choices and variety. Location is around 10 minutes walk to Doha City Center Shopping.

    5 night business trip, Oct 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good staff and clean and happy with hotel in general And good stay

    1 night trip, Sep 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    ++ brand new venue, good service , pleasant personnel ++The room quality was beyond expectations and value for money. ++Room service was fast, the food (mains and desserts) of good quality. - - Minibar was empty even though I was asked to pay a deposit to cover it - - TV channel selection was poor: only news channels, no entertainment or movie channels. no VOD available. - - The breakfast buffet was disappointing in terms of choice and quality.

    1 night trip, Aug 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Checkout process

    Everything was great except the checkout process. it has been taken a while.

    Rashid, 1 night business trip, Jul 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Visa stay in doha

    Great location for a short break walking distance to plenty of local places or a relatively cheap Uber ride. Hotel facilities are good, breakfast could be improved but the omelettes were great.

    Steve, 3 night business trip, Jun 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Usually wonderful, little below par this time

    I have stayed here many times over the last four years, during which it has changed its name three times. The rooms are excellent, well furnished and have the luxury of a plug socket right by the bedside so you can charge your device overnight. The bathrooms are modern and the shower is super strong. On the downside, this time, is the removal of a hairdryer – clearly people have been taking them home – replaced with card pledging “instant service” – mine took 45 mins to arrive and I was not pleased, having waited in to receive it. A decent hotel can’t seriously not have a hair dryer on demand! Oh, and one of the main towel was ripped – lets hope that’s not the new standard for Crowne Plaza. Not my best stay with them

    Simon, 1 night business trip, Apr 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and kind people. The location is in downtown!

    1 night family trip, Apr 11, 2019

    Verified Expedia guest review

See all 40 reviews