Hotel Gran Mahakam - CHSE Certified

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Deluxe Suite | Living room

Overview of Hotel Gran Mahakam - CHSE Certified

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Hotel Gran Mahakam - CHSE Certified

5.0 star property
Luxury hotel in Jakarta with 2 restaurants and spa

8.6/10 Fabulous

232 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jalan Mahakam No.8, Blok M, Jakarta, Jakarta, 12130
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • Heart of Jakarta
  • Grand Indonesia - 29 min drive
  • Taman Mini Indonesia Indah - 38 min drive
  • Pantai Pasir Putih PIK 2 - 54 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 34 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 51 min drive
  • Jakarta Palmerah Station - 7 min drive
  • Jakarta Tanah Abang Station - 8 min drive
  • Jakarta Kebayoran Station - 30 min walk
  • Blok M Station - 5 min walk
  • MRT Blok M BCA - 7 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Gran Mahakam - CHSE Certified

5-star luxury hotel in a shopping district
At Hotel Gran Mahakam - CHSE Certified, you can look forward to a roundtrip airport shuttle, a coffee shop/cafe, and a library. Indulge in a massage at The Spa, the onsite spa. Enjoy international cuisine and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), free newspapers, and ATM/banking services
  • A front desk safe, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at Hotel Gran Mahakam - CHSE Certified feature comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (IDR 50000 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Indonesian
  • Japanese

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include massages. The spa is equipped with a steam room.

Dining

Le Gran Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Aoki Japanese Cuisine - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Mahakam Bar and Lounge - This lobby lounge serves light fare only.

Fees & policies

Optional extras

  • Breakfast costs between IDR 250000 and IDR 305000 for adults, and IDR 142000 and IDR 200000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 498000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 968000.0 per night

Parking

  • Valet parking costs IDR 50000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Gran Mahakam
Gran Mahakam Hotel
Gran Mahakam Jakarta
Hotel Gran Mahakam
Hotel Gran Mahakam Jakarta
Hotel Mahakam
Mahakam
Mahakam Hotel
Hotel Gran Mahakam
Gran Mahakam Chse Certified
Hotel Gran Mahakam CHSE Certified
Hotel Gran Mahakam - CHSE Certified Hotel
Hotel Gran Mahakam - CHSE Certified Jakarta
Hotel Gran Mahakam - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Hotel Gran Mahakam - CHSE Certified offer free cancellation for a full refund?
Yes, Hotel Gran Mahakam - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Gran Mahakam - CHSE Certified?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hotel Gran Mahakam - CHSE Certified on 28 September 2022 start from NZ$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Gran Mahakam - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Gran Mahakam - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Gran Mahakam - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Gran Mahakam - CHSE Certified?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Gran Mahakam - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 498000 per vehicle one-way.
What are the check-in and check-out times at Hotel Gran Mahakam - CHSE Certified?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Gran Mahakam - CHSE Certified and nearby?
Hotel Gran Mahakam - CHSE Certified has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Hotel Gran Mahakam - CHSE Certified?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Grand Central (3-min walk), Yoshinoya (4-min walk), and Tokyo Skipjack (4-min walk).
Does Hotel Gran Mahakam - CHSE Certified have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Gran Mahakam - CHSE Certified like?
Hotel Gran Mahakam - CHSE Certified is in the heart of Jakarta, a short 5-minute walk from Blok M Station and 8 minutes' walk from Blok M Square.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Well maintained hotel
the hotel is well maintained and will stay here again
Han Hong, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

チェックイン時のスタッフの対応は、冷たくホスピタリティを感じなかった。こちらの要求に対しても、Noとだけであり、フレキシブルに対応してもらえなかった。また、夜にナシゴレンとビール、コーラをオーダーしたら、430,000ルピア(高額)。支払いは現金のみとのことで、部屋につけることもできず、またレシートももらえなかった。不審感を持った。
Morihiko, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The staff is very attentive and helpful, the accommodations are immaculate, I booked an executive suite for my niece and her husband (newly wed) as a gift. The buffett was good! Keep up the good job.
Cinthia, 1-night family trip
Verified Expedia guest review

2/10 Poor

The TV didn't work. No air circulation at the bath room.
Morihiko, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff
HERMANTO, 1-night trip
Verified Expedia guest review

8/10 Very good

Amazing property
Excellent service. Keep up the good work.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really great staff!
5-night business trip
Verified Expedia guest review

8/10 Very good

Chandra, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Feels like home
Always love this hotel. Very friendly staff and feels like home
Chandra, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Well trained and friendly staff. Excellent service. Good facilities. Good location.
5-night business trip
Verified Expedia guest review