Palan Hotel

Photo gallery for Palan Hotel

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Indoor pool
Indoor pool
Indoor pool

Overview of Palan Hotel

Palan Hotel

4-star property
Palandöken ski-in/ski-out hotel with ski storage and ski rentals

6.2/10 Good

7 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Nightclub
  • Free children's club
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Children's pool
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator

Choose dates to view prices

About this area

What's nearby

  • In Palandöken

Getting around

  • Erzurum (ERZ) - 30 min drive
  • Palandoken Station - 24 min drive
  • Airport shuttle (surcharge)


  • Kayakyolu Şehitler Parkı - 7 min drive
  • Kebapçı Mangal Ömer Usta - 8 min drive
  • Aydeniz - 8 min drive
  • Kozz Chicken - 9 min drive
  • Dönerci Hacıbaba - 9 min drive

About this property

Palan Hotel

4-star family-friendly hotel in the heart of Palandöken
Take advantage of a free breakfast buffet, a nightclub, and a roundtrip airport shuttle at Palan Hotel. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage.Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • A banquet hall, luggage storage, and tour/ticket assistance
  • Free newspapers, an elevator, and barbecue grills
  • Guest reviews give good marks for the helpful staff
Room features
All 158 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Rollaway/extra beds and free infant beds
  • Bathrooms with bathtubs and hair dryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and daily housekeeping


English, German, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms
  • Arranged over 7 floors


  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Airport shuttle*

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes

Working away

  • Meeting rooms


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski equipment rentals
  • Ski storage


  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An indoor pool
  • Spa services
  • Nightclub
  • Sauna


  • Elevator
  • Accessible bathroom
  • In-room accessibility


  • English
  • German
  • Turkish


  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski rentals

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed available

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.


Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in international cuisine and serves dinner only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property accepts credit cards and cash.

Also known as

Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum

Frequently asked questions

Does Palan Hotel offer free cancellation for a full refund?
Yes, Palan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palan Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Palan Hotel on 7 October 2022 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palan Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palan Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Palan Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palan Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Palan Hotel?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one way.
What are the check-in and check-out times at Palan Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Palan Hotel and nearby?
Have fun with onsite winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Palan Hotel also has a sauna and a Turkish bath, as well as a picnic area and a garden.
Are there restaurants at or near Palan Hotel?
Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Kayakyolu Şehitler Parkı (3.4 mi), Kebapçı Mangal Ömer Usta (4 mi), and Aydeniz (4.7 mi).
What's the area around Palan Hotel like?
Palan Hotel is in Palandöken, a short 3-minute walk from Palandöken Mountain.

Overall score and ratings






Staff & service


Property conditions & facilities

10/10 Exceptional

We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Ali, 3-night family trip
Verified Expedia guest review

2/10 Poor

fariborz, 1-night family trip
Verified guest review

6/10 Good

ask for the buffe price so not get surprised
ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order
Verified guest review

6/10 Good

Palan otel
Otel temizliği iyi
Özgür, 1-night business trip
Verified guest review

8/10 Very good

MOHAMMAD REZA, 1-night business trip
Verified guest review

8/10 Very good

Verified guest review

4/10 Fair

Resepsiyonist hakan
Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel
Verified guest review