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3-star hotel with outdoor pool, near Laguna Bacalar Ecological Park
Great and convenient place to stay. Gated housing and24 hour security. Close to the lake…
Dec 12, 2020
Spent 2 days at the hotel. Internet was not very good to work, but I suppose it's…
Oct 6, 2020
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for MXN 300.0 per day
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property accepts credit cards. Cash is not accepted.
Deposit: MXN 10000 per accommodation, per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
This might be a suitable place for Mexican families because the rooms are actually suites with kitchens. However , the staff speak no English at all and that could be a problem for travelers who do not speak Spanish.
Jeffrey, 2 night trip, Feb 16, 2020
Verified Hotels.com guest review
The bed was incredibly comfortable and the room was literally the size of an apartment. Thoroughly enjoyed our night there.
jessi, 1 night trip, Sep 19, 2019
Verified Hotels.com guest review
Nice location and friendly staff but no too many amenities like the restaurant. They only serve breakfast!
AdeBel, 2 night trip with friends, Sep 4, 2019
Verified Expedia guest review
Pool was empty and air conditioning was sub par. The on site breakfast restaurant was very limited.
2 night family trip, May 17, 2019
Verified Orbitz guest review
Very clean , location was great .. staff was very helpful all the time .. very satisfied.. I will go back to same hotel without any hesitation!!
2 night family trip, Mar 29, 2019
Verified Hotels.com guest review
I arrived very late and there was a person to help me at the door. Room was clean and spacious.
Carlos, 1 night trip, Jan 18, 2019
Verified Hotels.com guest review
Buen servicio muy atentos solo le falta un poco de mantenimiento a la área comunes como la alberca
ENRIQUE, 5 night family trip, Feb 16, 2021
Verified Hotels.com guest review
muy caro para el tipo de servicio, debería ser categoría 1 o 2. No tiene acceso a la laguna. El edificio esta bien y el mobiliario tambien.
ernesto, 2 night family trip, Oct 7, 2020
Verified Hotels.com guest review
Un hotel bien y si le darían más mantenimiento y ponerlo más veneración en la zona de la alberca estaría súper tiene todo para poder estar mejor pero si le falta muchos detalle
Rafael, 2 night trip, Sep 5, 2020
Verified Hotels.com guest review
encore un hôtel qui n'en est pas un... c'est un appart-hôtel... rien de grave à condition que le site hotel.com en fasse part à ses clients... les photos idylliques présentées par la site ne reflètent pas la réalité d'un lieu vieillissant (mais propre) qui ressemble plus à l'hôtel des "bronzés" (version années 80). La piscine est là aussi une marre à canard...A 80€ la nuit environ, au Mexique, on peut s'attendre à beaucoup mieux. Point comique : vous ne pouvez rentrez ou sortir de l'hôtel en voiture que si vous klaxonner ... très pratique si vous rentrez tard ou partez tôt...
Dominique, 1 night family trip, Mar 9, 2020
Verified Hotels.com guest review