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Tokyu Stay Shinjuku

3-star hotel, steps from Isetan Department Store Shinjuku

  • Free WiFi in lobby
From
NZ$78

Image gallery

  • Tokyu Stay Shinjuku
  • Tokyu Stay Shinjuku
  • Casual Single Room, Non Smoking - Bathroom
  • Comfort Single Room, Non Smoking - Bathroom
  • Tokyu Stay Shinjuku
Tokyu Stay Shinjuku. Image 1 of 45.
1 / 45Tokyu Stay Shinjuku
9.0.Superb.
  • Great location, 1 min walk to sanchome shinjuku station where you can get on 3 different…

    Jul 28, 2018

  • Good location and well-appointed for

    Jun 19, 2021

See all 1,498 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Transport options
Shopping
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 179 guestrooms
  • Housekeeping (on request)
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Vending machine

For families

  • Refrigerator
  • Television
  • Free toiletries
  • Hair dryer
  • Elevator

What’s around

  • In Shinjuku
  • Meiji Jingu Shrine - 28 min walk
  • Shinjuku Isetan - 6 min walk
  • Omoide Yokocho - 9 min walk
  • Tokyo Midtown - 3 mi / 4.8 km
  • Tokyo Imperial Palace - 3.9 mi / 6.3 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Twin Room, Non Smoking
  • Comfort Single Room, Non Smoking
  • Casual Single Room, Non Smoking
  • Economy Double Room, Non Smoking
  • Comfort Single Room, Smoking
  • Twin Room, Smoking
  • Economy Double Room, Smoking
  • Casual Single Room, Smoking
  • Double Room with Mini Kitchen, Non-Smoking
  • Run of the house(Smoking)
  • Run of the house (Non Smoking)
  • Double Room(Single Use)with Mini Kitchen, Non-Smoking
  • Twin Room(Single Use), Smoking
  • Twin Room(Single Use), Non-Smoking

Location

  • In Shinjuku
  • Meiji Jingu Shrine - 28 min walk
  • Shinjuku Isetan - 6 min walk

What’s around

Landmarks

  • In Shinjuku
  • Meiji Jingu Shrine - 28 min walk
  • Shinjuku Isetan - 6 min walk
  • Omoide Yokocho - 9 min walk
  • Tokyo Midtown - 3 mi / 4.8 km
  • Tokyo Imperial Palace - 3.9 mi / 6.3 km
  • Tokyo Tower - 5.3 mi / 8.5 km
  • Edo-Tokyo Museum - 7.8 mi / 12.5 km
  • Tokyo National Museum - 8.6 mi / 13.8 km
  • Sensō-ji Temple - 9.3 mi / 15 km

Getting around

  • Narita Intl. Airport (NRT) - 51 min drive
  • Haneda Airport (HND) - 17 min drive
  • Shinjuku Station - 11 min walk
  • Seibu-Shinjuku Station - 12 min walk
  • Yoyogi Station - 15 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-nishiguchi Station - 11 min walk

At a glance

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)

Services

  • 24-hour front desk

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Things to enjoy

  • In-room massage available

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Small print

Also known as

  • Tokyu Stay Shinjuku Aparthotel
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel Tokyo
  • Tokyu Stay Aparthotel
  • Tokyu Stay Shinjuku
  • Tokyu Stay
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Hotel

Optional extras

Housekeeping is offered for an extra charge of JPY 1000 per night

Buffet breakfast is offered for an extra charge of JPY 1500 per person (approximately)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Tokyu Stay Shinjuku does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Tokyu Stay Shinjuku.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM.
  • Yes. Nearby restaurants include Le Petit Mec Tokyo (3-min walk), AiiRO Cafe (3-min walk), and Onegiya Shinjuku ten (3-min walk).
  • Recommended spots to visit include Shinjuku Isetan (6-min walk) and Omoide Yokocho (9-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Midtown (3 mi).
9.0.Superb.
  • 10.0.Exceptional

    Comfortable, excellent value.

    Extremely comfortable business hotel with good breakfast.

    Graham, 1 night trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Having a washing machine with the dryer inside the room is very good. However, the phone in room is unable to use for local or international calls. So if need to make a local call has need to go to lobby and use coin public phone. Due to corona virus is quite not safe to use it.

    15 night family trip, Feb 11, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Room got everything we need, room size is good. In the middle of city. Great hotel to stay

    Ken, 1 night trip with friends, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was in a good position for shop is and restaurants.

    6 night family trip, Mar 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic spot, great for our small family and the staff were really friendly and helpful!

    3 night trip, Mar 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Outstanding service and location...!

    Justine, 1 night family trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    THE WORST WIFI - COMFY BEDS - GOOD LOCATION

    To start - THE WIFI IS AWFUL HERE - DO NOT BOOK THIS HOTEL IF YOU ARE WORKING AND NEED ACCESS TO RELIABLE WIFI. The floors all use a singular wifi with very low bandwidth, naturally they book rooms one floor at a time, so no matter when you stay you will be fighting over one router between 10-20 devices. It is truly the worst hotel wifi I've ever experienced. That said - if you don't need wifi there are plenty of good things about the place. However, I don't think it really deserves the 9.0 rating out of the thousands of reviews I see on here. THE GOOD - Bed was some of the most comfortable I've found in any hotel in Asia. The shower has excellent water pressure. They provide the essentials like shower soaps, toothbrushes, razors, toothpaste, etc if you need them. There is a trouser press if you need to iron your pants, a solid sized TV, a safe that fits a large laptop, humidifier and a decent desk if you need it. The location is good, plenty of open restaurants around and steps from the subway (Not a JR line, if you plan to use your Rail Pass though) THE BAD - This is not a place to stay if you are on business or with a partner. Besides terrible wifi (A hotspot won't even work well here.) There's hardly enough room in the tiny rooms for two people. They will not clean your room unless you stay longer than 7 days, so be prepared to make your own bed and clean up after yourself.

    Sanford, 2 night business trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location, overall a good experience.

    Excellent location! Great customer service. Clean hotel. The room itself is quite small but hotels are all like that in Tokyo so that’s ok. The bathroom has some sewage smell sometimes which is somewhat unpleasant, and the air flow seems not very good in the room maybe because it’s small and there are no windows (government requirement/building code I think). Overall it’s a good price for what it is. Rating wise I wouldn’t think it’s 9 out of 10 though (as shown on the site), it’s more like 7 to 8 in my opinion.

    1 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good soundproof rooms and very close to many shops, bars, and restaurants

    4 night trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice stay

    I stayed here for a week. The location is fantastic, with many things in walking distance. The staff were helpful and nice. The room was pretty small, but it was

    Stephen, 6 night trip, Feb 17, 2020

    Verified Hotels.com guest review

See all 1,498 reviews