Hotel Fénix

Photo gallery for Hotel Fénix

Primary image
Terrace/patio
Terrace/patio
Superior Room, 2 Double Beds | Room
Superior Room, 2 Double Beds | Room

Overview of Hotel Fénix

Hotel Fénix

3.0 star property
3-star hotel in Tapachula with restaurant and bar/lounge

8.0/10 Very good

81 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Restaurant
Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service

Choose dates to view prices

About this area

What's nearby

  • Heart of Tapachula

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

About this property

Hotel Fénix

3-star hotel in the city center
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Fénix. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • An elevator, a 24-hour front desk, and luggage storage
  • A front desk safe and tour/ticket assistance
  • Guest reviews speak well of the dining options and overall value
Room features
All guestrooms at Hotel Fénix boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Cable channels, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 1953
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

Does Hotel Fénix offer free cancellation for a full refund?
Yes, Hotel Fénix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Fénix?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel Fénix on 2 October 2022 start from NZ$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Fénix?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Fénix?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Fénix?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Fénix?
You can check in from 2:00 PM - midnight. Check-out time is 1 PM.
What is there to do at Hotel Fénix and nearby?
Hotel Fénix has a garden.
Are there restaurants at or near Hotel Fénix?
Yes, there's an onsite restaurant. Nearby restaurants include Ángeles repostería (5-min walk), La Casa Rosada (6-min walk), and Tapachtlan (6-min walk).
What's the area around Hotel Fénix like?
Hotel Fénix is in the heart of Tapachula, a short 2-minute walk from Miguel Hidalgo Central Park and 4 minutes' walk from Archaeological Museum of Soconusco.

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

8.2/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Marcelo, 1-night trip
Verified Hotels.com guest review

6/10 Good

It is centrally located.
Clayton, 3-night trip
Verified Expedia guest review

8/10 Very good

A/C was very noisy and the bathroom very small.
Carlos, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

I like the stuff members very nice people ..great atmosphere great location on town and overall a nice place .
4-night family trip
Verified Expedia guest review

8/10 Very good

Everything is Ok Well located. Parking Air Thanks.
1-night trip
Verified Expedia guest review

8/10 Very good

Good choice for the price!
I was pleased at the room we got for the price we paid. The arrival experience was good (although the staff spoke only Spanish - google translate helped) and the hotel allowed us to check into our room early (normal check-in at 2 pm - we got to go in around 10 am). Food at the restaurant at the hotel wasn't particularly good, but there are plenty of good options around. Overall, had a good experience. Definitely recommended!
Ritz, 6-night trip
Verified Expedia guest review

8/10 Very good

Real deal
clean place, price is according what you receive, people have a good attention
Sergio, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Comfortable rooms and good service good location, centric
1-night trip
Verified Expedia guest review