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All properties in Puerto Cancun, Cancun, Quintana Roo, Mexico
1 room, 2 adults

Suites Malecon Cancun

3.5-star3.5 stars
Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Puerto Cancun, QROO, 77500, Mexico

Hotel with outdoor pool, connected to a shopping center, near Amerimed Hospital
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The hotel was more than we expected. It’s beautiful will definitely go back. May 10, 2021
  • The people are so nice and polite, the city is breath taking gorgeous, I only hate the…Apr 12, 2021

Suites Malecon Cancun

from NZ$79
  • Deluxe Suite, 1 Bedroom, Kitchen, Sea View
  • Family Suite, 2 Bedrooms, Kitchen, Sea View
  • Standard Room, 1 King Bed, Non Smoking, Sea View
  • Family Suite, 3 Bedrooms, Kitchen, Ocean View
  • Economy Double Room, 1 King Bed, Non Smoking, City View
  • Luxury Room, 1 King Bed, Hot Tub, Sea View

What’s around Suites Malecon Cancun

Landmarks

  • In Downtown Cancun
  • Plaza Las Americas - 9 min walk
  • Dubai Palace Casino - 9 min walk
  • Amerimed Hospital - 6 min walk
  • Galenia Hospital - 20 min walk
  • Andres Quintana Roo Stadium - 31 min walk
  • Tortuga Beach - 5.4 mi / 8.7 km
  • Cancun Convention Center - 7.1 mi / 11.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Bicycle rentals on site
  • Pool umbrellas
Working away
  • Business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free local calls
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Suites Malecon Cancun’s small print

Also known as

  • Suites Malecon Cancun Aparthotel
  • Hotel Suites Malecon Cancun
  • Suites Malecon Cancun Cancun
  • Suites Malecon Cancun Hotel
  • Suites Malecon Cancun Cancun
  • Suites Malecon Cancun Hotel Cancun
  • Suites Malecon Aparthotel
  • Suites Malecon Cancun
  • Suites Malecon Cancun Hotel
  • Suites Malecon Hotel
  • Suites Malecon
  • Hotel Suites Malecon Cancun Cancun
  • Cancun Suites Malecon Cancun Hotel

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 11:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: MXN 1000.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Suites Malecon Cancun

  • Does Suites Malecon Cancun offer free cancellation for a full refund?
    Yes, Suites Malecon Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Suites Malecon Cancun?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Suites Malecon Cancun?
    Yes. Parking spots may be limited.
  • Is there a pool at Suites Malecon Cancun?
    Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Are pets allowed at Suites Malecon Cancun?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Suites Malecon Cancun?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Suites Malecon Cancun?
    Yes. Nearby restaurants include Luna Rossa (3-min walk), La Pasteleteria (5-min walk), and Taste of India (8-min walk).
  • Is there an onsite casino at Suites Malecon Cancun?
    No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (8-min walk) and Dubai Palace Casino (9-min walk) are both nearby.
  • What is there to do at Suites Malecon Cancun and nearby?
    Suites Malecon Cancun has an outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.

Recent reviews

Fabulous 8.8 From 506 reviews

Poor 2.0
Zero
Building was difficult all together to start,no hot water & slow flo,toilet wasn't working properly, waited till next day for staff to come “fix” it. Coffee was not provided why offer coffee maker & filters? Long black hairs on my bed as i turned sheets to sleep,i have short light hair,at check out david wanted to charge me a fee for use of towels, with all this things the last thing i would do is charge. Never again
us1 night trip
Poor 2.0
Advertised as a 4 star hotel yet: - Hotel does not provide ice. We were told to walk half a mile down the road to a convenience store for ICE - No coffee in room. They have a coffee maker, cups, and even coffee filters. But actual coffee? Nope. - Had to argue with staff for towels. Our room had a (big enough for a child) hot tub. Needed towels for the hot tub and for a shower the next day. We only had 2 towels in the room. When we asked for 2 more we were told "you're only supposed to have two". My husband had to argue with them and after 15 minutes we finally got two more towels. - The hot tub only filled up almost two thirds of the way up, then the water would basically shut off. I mean I'm 5'3 and I couldn't fit comfortably. - Toilet wouldn't flush. Bathroom sink wouldn't drain. - No complimentary breakfast (ffs, even a motel 6 has those)
us1 night romance trip
Very good 8.0
great value
Michael, us1 night trip
Fair 4.0
only 1 elevator working with 18 floors
the internet was horrible. toilet clogged up all the time and toilet paper was put in trash can. staff is wonderful. only one elevator worked at one time and when you are on the 15th floor, that stinks. loved the scurity person, raphael,and front desk Vasti and Luce were great, housekeeper Kate was excellent. christian in maintenance was good. right next to the mall. had to pay for ice. when room was cleaned, dishes were washed in sink (didnt give new clean ones).
us7 night trip
Very good 8.0
The stay was great. Everything was clean and they would clean my room often as well. The only thing that bothered me a lot was that I needed to stay a few more hours after check out because my flight left at 10pm and they wanted to change me almost $400!!! Even though I wasn’t even staying the night. They also told me to order that night when I arrived not before so it seems like they just wanted to get money out of me because one night is $150 it was ridiculous. Apart from that it was great
us1 night trip
Exceptional 10.0
Very well located, clean and with the necessary facilities. The gym could be better equipped.
us4 night family trip
Exceptional 10.0
Great choice!
Clean, safe, convenient, next to mall, everything is 5-10 mins away.
us8 night family trip
Very good 8.0
The hotel was nice & clean. I had a balcony room with jacuzzi. The toilet gave us problems ( you can’t flush toilet paper at all ) . The breakfast was not good but the pool was nice ! The staff were friendly . It’s 20 minutes away from Cancun night life
us5 night trip
Exceptional 10.0
Almost perfect
Beautiful hotel, rooms are very clean, as i expected, bed is very clean and comfortable, great service specifically in the restaurants,food is very good , could and would help to have more varieties at breakfast restaurant ,dinner restaurants are top of the line exelent food and service.. drinks are good but very little alcohol, pool is kind of small but nice , just a little suggestion, add 1 extra or 2 waiters in pool area ,that would help a lot.. also add says says "adults only", not true..i would definitely stay again ..i would give a 4 star because of the very minor details
Daniel, us1 night trip
Very good 8.0
Unnecessarily late checkin time
I arrived there at 10AM. They did not let me check in to my room until 3PM. If the checkout is at 12PM, and the hotel was not anywhere near being full, then why did I have to wait until 3PM to check in? Other than that, the hotel was relatively nice, and the staff was very friendly.
us4 night trip

Suites Malecon Cancun