Apart - Hotel Casa Serena

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Overview of Apart - Hotel Casa Serena

Apart - Hotel Casa Serena

4.0 star property
4-star aparthotel with outdoor pool, near U.S. Embassy in Guatemala

9.4/10 Exceptional

46 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
Main amenities
  • 30 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free airport shuttle
  • 24-hour health club
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Kitchen
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Torre del Reformador - 29 min walk
  • Avenida La Reforma - 4 min drive
  • Embassy of Mexico in Guatemala - 6 min drive
  • Oakland Mall - 7 min drive
  • El Obelisco - 6 min drive
  • Estadio Nacional Mateo Flores - 14 min drive
  • La Aurora Zoo - 14 min drive
  • Teatro Nacional - 18 min drive
  • Kaminaljuyu - 20 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 17 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

About this property

Apart - Hotel Casa Serena

Located just 3.1 mi (4.9 km) from the airport, Apart - Hotel Casa Serena offers a free shuttle (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Los Sanchez, which serves international cuisine and is open for breakfast, lunch, and dinner. A free kid's club and a bar/lounge are other highlights, and apartments offer conveniences like refrigerators and microwaves. Fellow travelers say great things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*
  • Free children's club


  • Pets allowed*
  • Service animals welcome

Property amenities


  • Outdoor pool


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Free roundtrip airport shuttle from 7:00 AM - 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Family friendly

  • Free children's club
  • Free crib/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)


  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils


  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service


  • Premium bedding
  • Rollaway/extra beds: USD 20.0 per night


  • Shower/tub combination
  • Hair dryer (on request)
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area


  • 50-inch Smart TV with cable service
  • Arcade/game room

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center


  • Air conditioning


  • Service animals exempt from fees
  • Pet friendly
  • USD 15 per pet per day


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Free newspapers
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • 24-hour health club
  • Outdoor pool access nearby


  • 30 rooms

Restaurants on site

  • Los Sanchez

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.


This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Hotel Casa Serena Guatemala City
Apart Hotel Casa Serena
Apart Casa Serena Guatemala City
Apart Casa Serena
Apart Casa Serena Guatemala C
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

8/10 Very good

Nelida, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I am so glad this place is getting the reviews and the place it deserves. It definitely is a hidden gem in the City of GUA. Now I'm sad I can't book every time I go since they are booked out often. I travel with my Service Dog, and there has never been a place that lets me book fast and efficiently without "begging" to allow my dog. Price is unbeatable due to the amenities, parking on-site, free breakfast, spacious rooms/apartments, and the best of all it is super close to pretty much EVERYTHING! Guys are attentive, cautious, and very outgoing. btw, they have a tiny elevator to those upper-level rooms they take you to your room and help, but don't expect they will carry luggage for you. I mean, it is NOT A LUXURY hotel. BOOK! I truly recommend this gem!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Oasis tranquilo y seguro
El personal es bien atentó y muy amable. Nos proveyeron transportación desde y hacia el aeropuerto. Nuestra estadía fue excelente. Un lugar tranquilo y seguro. El desayuno es riquísimo. La habitación es muy cómoda. Dormimos muy bien. Hay restaurantes a pasos del hotel. ¡Me quedaría de nuevo ahí!
Laura, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay here!
Fantastic little hotel, friendly staff and delicious breakfast. even has a small play area for kids! Definitely recommend!
Rachel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend this location... Great customer service, defiantly will be staying here often.
2-night family trip
Verified Expedia guest review

8/10 Very good

Juan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location and great value. On Friday night I heard music from the surroundings since the hotel is close to local clubs, however, the windows worked good enough to mitigate most of the noise.
Leo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Bruce, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This hotel its so beautifully maintained. The staff is amazing, and the location is super safe, you can walk to the mall, plaza, restaurants. The pool is beautiful, the breakfast was really good. I am very happy with my stay here. I loved it.
1-night trip
Verified Expedia guest review

8/10 Very good

I loved the hotel, personal attention, clean, big rooms. But, gym is very small, no lifts.
3-night business trip
Verified Expedia guest review