4/10 Fair
9 September 2021
The waterpark was the main attraction, however badly needs updated. The rooms were filthy, the accommodation and amenities were just non existent. I understand the hotel was understaffed, however for what I paid, I am so unimpressed. There was bloodstains on the sheets to one of our beds, and I was never provided with a clean set. The room itself was also dirty and dust filled. My son and I both had triggered allergies the next morning. There was no soaps or hand towels. The front desk said they had no housekeeping staff, and the soaps were on backorder. I paid for a suite, and was placed in a double queen, right off the cafe and lobby. The noise from the main lobby went on until well after 10 pm, and it was very hard to get rest after a long day. We will not be back here again.
Paula, 2-night family trip
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