Save

Novotel

3.0 star property
3-star hotel in Poza Rica with bar/lounge and 24-hour health club

Choose dates to view prices

Novotel

Photo gallery for Novotel

Lobby
Exterior
Hypo-allergenic bedding, down duvets, desk, laptop workspace
Restaurant
Shower, rainfall showerhead, hair dryer, towels

Overview of Novotel

8.4

Very good

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320
Main amenities
  • Daily housekeeping
  • 24-hour health club
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Soundproofed rooms

Room options

View all photos for Triple Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

About this area

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 31 min drive

Restaurants

  • La Huerta - 3 min walk
  • Cafe Selecto - 6 min walk
  • Antojitos Mexicanos Pic-Nic - 3 min walk
  • Restaurante Santander - 4 min walk
  • El Pollo Sinaloa - 1 min walk

About this property

Novotel

Novotel is a great choice for a stay in Poza Rica. After a workout at the 24-hour health club, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms

Arriving/Leaving

  • Check-in time from noon until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site garage

Other information

  • Smoke-free property
  • No alcohol served on site

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service
  • Water dispenser

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

RESTAURANTE LOS NARANJOS – On-site restaurant.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 200 per night
  • Pets are allowed for an extra charge of MXN 180.0 per pet, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Hotel Poza Rica
Novotel Poza Rica

Frequently asked questions

Does Novotel offer free cancellation for a full refund?
Yes, Novotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel?
Yes, cats and dogs are welcome. There's a charge of MXN 180.0 per pet, per night, and there's also a deposit of MXN 200 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Novotel?
You can check in from noon - 6:00 PM. Check-out time is 1:00 PM. Contactless social distancing and check-out are available.
What is there to do at Novotel and nearby?
Maintain your daily exercise routine at the 24-hour health club.
What's the area around Novotel like?
Novotel is a short 6-minute walk from Hospital Regional Pemex and 12 minutes' walk from 18 de Marzo Square.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Rose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenient place, close to eveything
Anuer, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best places to stay in Poza Rica,
This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
Luis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

JOSE LUIS, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Rulo, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Es céntrico, instalaciones cuidadas, atención muy amable y esmerada, muy pulcra y amplios
Edgar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yael Alig, 1-night trip
Verified Expedia guest review

8/10 Very good

Estancia agradable y funcional.
Balance en calidad precio, ayuda el contar con restaurante, ubicación céntrica, habitaciones sencillas pero funcionales, limpio, sobre boulevard principal un poco de ruido, wifi básico, Tv no smart cable.
Guillermo, 3-night business trip
Verified Hotels.com guest review