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SureStay Plus Hotel by Best Western Black River Falls

Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of SureStay Plus Hotel by Best Western Black River Falls

SureStay Plus Hotel by Best Western Black River Falls

2.5 star property
Black River Falls hotel with indoor pool and bar/lounge

7.4/10 Good

613 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
The price is NZ$138
Price available on 06/12/2022
Map
600 Oasis Rd, Black River Falls, WI, 54615
Main amenities
  • Daily housekeeping
  • Indoor pool
  • WiFi in the lobby
  • Fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front desk safe
For families
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Minneapolis - St. Paul Intl. Airport (MSP) - 144 min drive

Restaurants

  • Perkins - 2 min walk
  • Denny's - 15 min walk
  • Culver's - 16 min walk
  • Pizza Hut - 17 min walk
  • Oriental Kitchen - 20 min walk
Map

About this property

SureStay Plus Hotel by Best Western Black River Falls

When visiting Black River Falls, SureStay Plus Hotel by Best Western Black River Falls is a great choice to consider. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. Fellow travelers say good things about the convenient parking and pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free wired Internet access in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–9:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (4434 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Orange Moose Bar - Onsite bar. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • WiFi is available in public areas for an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 100 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western Black River Falls offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Black River Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Black River Falls?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Black River Falls?
Yes, there's an indoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Black River Falls?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 25 per accommodation, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Black River Falls?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Black River Falls?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at SureStay Plus Hotel by Best Western Black River Falls?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Black River Falls (5-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western Black River Falls and nearby?
SureStay Plus Hotel by Best Western Black River Falls has an indoor pool and a fitness center, as well as a picnic area.
Are there restaurants at or near SureStay Plus Hotel by Best Western Black River Falls?
Yes. Nearby restaurants include Denny's (15-min walk), Sand Creek Brewery Co. (2 mi), and Re-Pete's Saloon & Grill (2.1 mi).

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.9/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Very good

Baby food Wrapper behind a dresser.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Good stop in WI
We have stayed here prior and it continues to be a good place to stop for a 1 night stay diring longer road trip. Clean room, handicap accessible and a fantastic item that larger chains dont provide, a seat for handicapped to sit on in the shower! Lindsey at front desk pleasant and fast. Unfortunately, not much to order at restaurant, pizza and fried apps, but ok.
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jay, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Gross bathroom
Bathroom was falling apart. Sink plunger wasn’t attached so sink didn’t drain. I fixed it myself. Shower had mold and ceiling was peeling off.
Kathleen, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t bother
The shower was dirty with hair and dirt. Our room was left half painted there is mold in shower, stained towels and the drop ceiling looked ready to fall down because of a leaky pipe, the fan didn’t work but made lots of noise. The toilet ran constantly and was stained. The vending machine was empty except for 2 items.
Joleen, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not returning
We chose to stay here because we had stayed there years ago. Unfortunately the condition of the hotel has gone down hill. Our room was very small. The bathroom was also very small the bathroom door opening was only two feet wide and you could use the toilet and wash your feet in the tub at the same time. The morning breakfast choices were very little eggs sausage and waffle. No bagels, sweet rolls or donuts and the bread choices were on two. Unfortunately there is an ATV trail that shares the driveway and parking area, so it is not very quiet. The room numbering was very confusing, you had one hallway that was all the odd numbers and then the other hallway was even numbers. We would not stay here again.
Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had an issue with the original room I booked so the staff upgraded me to the best room in the house no questions asked. Outstanding service and property.
Christopher, 1-night trip
Verified Expedia guest review

6/10 Good

Expedia listed check in as 3pm, but hotel said 4pm. They let us swim while our room was being readied. Unfortunately, we had to wait until 5pm.
Diana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great customer service.
terrence, 1-night trip
Verified Expedia guest review