Best Western Plus Chateau Inn Sylvan Lake
No-frills Sylvan Lake hotel with indoor pool
- Free full breakfast, free WiFi, and free parking
Property renovations and closures
This property is closed from January 14 2020 to March 1 2021 (dates subject to change).
- All (29)
- Exterior (3)
- Interior (7)
- Fitness/Leisure (4)
- Bar/Dining (4)
- Rooms (7)
- Other (4)
Pool
Pool
Pool
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) - Bathroom
Exterior
Exterior
Exterior
Breakfast Area
Breakfast buffet
Restaurant
Restaurant
Restaurant
Lobby
Lobby
Lobby
Fitness Facility
Meeting Facility
Meeting Facility
Meeting Facility
Best Western Plus Chateau Inn Sylvan Lake
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) - Guest Room
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Guest Room
Standard Room, 1 King Bed, Non Smoking, Jetted Tub - Guest Room
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside - Guest Room
Business Center
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside - Guest Room
In-Room Amenity
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake
Pool[1/29]
The property is always good service and consistent. The staff are great and I keep coming…
great location.this is our third time to stay in this hotel.we arrived @1300 pm chick in…
Hotels.com™ Rewards
Best Western Plus Chateau Inn Sylvan Lake
from NZ$153- Standard Room, 1 King Bed, Non Smoking, Jetted Tub
- Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
- Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
- Standard Room, 1 King Bed, Refrigerator & Microwave, Lakeside
- Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside
- Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
At a glance
Key facts
Hotel size
- This hotel has 72 rooms
Arriving/leaving
- Check-in time 4 PM-anytime
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- No cribs (infant beds)
Pets
- Pets allowed*
- Specific rooms only, restrictions apply*
- 2 per room (up to 80 lbs)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Free onsite self parking
Payment types at the property
Other information
- Smoke-free property
FAQs for Best Western Plus Chateau Inn Sylvan Lake
Does Best Western Plus Chateau Inn Sylvan Lake offer free cancellation for a full refund? Yes, Best Western Plus Chateau Inn Sylvan Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is Best Western Plus Chateau Inn Sylvan Lake currently open? This property is closed from January 14 2020 to March 1 2021 (dates subject to change). What are the cleanliness and hygiene measures currently in place at Best Western Plus Chateau Inn Sylvan Lake? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Best Western Plus Chateau Inn Sylvan Lake? Yes, there's free self parking. Is there a pool at Best Western Plus Chateau Inn Sylvan Lake? Yes, there's an indoor pool. Are pets allowed at Best Western Plus Chateau Inn Sylvan Lake? Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 20 per pet, per day. What are the check-in and check-out times at Best Western Plus Chateau Inn Sylvan Lake? You can check in from 4 PM - anytime. Check-out time is 11 AM. Express check-out is available. Are there restaurants at or near Best Western Plus Chateau Inn Sylvan Lake? Yes. Nearby restaurants include Bukwildz (3-min walk), Pete's At The Beach (4-min walk), and Chief's Pub & Eatery (4-min walk). What is there to do at Best Western Plus Chateau Inn Sylvan Lake and nearby? Best Western Plus Chateau Inn Sylvan Lake has an indoor pool and a spa tub, as well as a fitness center.
Recent reviews
Superb 9.0 From 141 reviews
Exceptional
They took all the proper precautions for covid19. Asked for an extra pillow got one no problem. Very nice and very quiet
Claude, ca1 night romance trip
Very good
Great property, friendly staff, clean, close to the beach, park, marina, etc. Our only complaint is the complimentary breakfast which ends at 9am. Who is up that early when on vacation? Should consider extending it to 10am.
Dee, ca3 night family trip
Exceptional
Clean, spacious room. Hotel is near the lake and restaurants.
KN, ca1 night trip
Very good
The location of this property is perfect. Although it was quite plain, it was very clean, which I appreciated. We tried to get a late check out, from 11am to noon, but we were unable to, which was a bit disappointing but not the end of the world. I am assuming it was due to extra cleaning time because of the pandemic. All it all, it was a nice stay.
Billie, ca2 night romance trip
Good
The front desk staff were nice.
ca1 night family trip
Very good
Nice property. Very close to the lake which is just across the Lakeshore drive. Clean and friendly staff at front desk. The only thing in our room is the toilet was not flushing properly. Breakfast is pickup and go but they were stingy with the pancakes. My kid is a picky eater and pAncakes were perfect but the lady said they can only give one when we asked for two. Good hotel but could work on a few things.
Elle, ca1 night family trip
Fair
Some staff were very pleasant, others were miserable. We asked for an extra pillow and the front desk staff said I’d have to go find a cleaning lady myself to get one. Gave up looking. Power went out for a few hours in the middle of playoff hockey. Hot tub was down, swam in the Pool and it had way too much chlorine and couldn’t open My eyes for a while afterwards so had to stand under the shower to try and rinse it out.
Dave, ca3 night romance trip
Exceptional
Great location. Clean and friendly staff.
Syed, ca1 night trip
Very good
Great Location
We had a great stay here, you can’t beat the location it’s right across from the beach and beside all the restaurants. There was no room cleaning service due to covid but that wasn’t a problem for us. The breakfast buffet was also served by the staff so no germs were spread by people touching it themselves, but the breakfast itself was pretty basic. The room was very clean which is the main thing, we had a great weekend here!
ca3 night trip with friends
Exceptional
Our room was lake view, and hotel is across street from beach, also restaurants and Micro Brewery within walking distance.
Phil, ca1 night romance trip
