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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults
Riad

Riad Shambala

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Indoor pool
DERB SIDI MESSAOUD 111, Marrakech, 40000, Morocco

3.5-star riad with indoor pool, near Marrakech Plaza
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Indoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The room and the riad overall are nice and beautiful as expected from the photos, and the…Mar 6, 2020
  • Easy to get to and very clean, with friendly and helpful staff. Feb 25, 2020

Riad Shambala

  • Superior Double Room (A dawq)
  • Superior Double Room (A ssamma)
  • Junior Suite (A lams)
  • Senior Suite

What’s around Riad Shambala

Landmarks

  • In Medina
  • Marrakech Plaza - 18 min walk
  • Jemaa el-Fnaa - 21 min walk
  • Majorelle Gardens - 13 min walk
  • Le Jardin Secret - 15 min walk
  • Marrakesh Museum - 17 min walk
  • Carré Eden Shopping Center - 24 min walk
  • Avenue Mohamed VI - 27 min walk

Getting around

  • Menara Airport (RAK) - 16 min drive
  • Marrakech Central Station - 4 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 5 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

At the property

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner. Reservations are required.

Riad Shambala’s small print

Also known as

  • Riad Shambala Hotel Marrakech
  • Riad Shambala Riad Marrakech
  • Riad Shambala Hotel
  • Riad Shambala Marrakech
  • Shambala Marrakech
  • Riad Shambala Riad
  • Riad Shambala Marrakech

Policies

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.0 per person, per night

Optional extras

Rollaway beds are available for EUR 35.0 per night

Airport shuttle service is offered for an extra charge of EUR 20.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riad Shambala

  • Does Riad Shambala offer free cancellation for a full refund?
    Yes, Riad Shambala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riad Shambala?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riad Shambala?
    Sorry, there's no onsite parking at Riad Shambala.
  • Is there a pool at Riad Shambala?
    Yes, there's an indoor pool.
  • Are pets allowed at Riad Shambala?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Riad Shambala?
    You can check in from noon - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Riad Shambala?
    Yes, there's an onsite restaurant that offers Moroccan cuisine. Nearby restaurants include Dar Yacout (4-min walk), Pause Gourmande (12-min walk), and I Limoni (12-min walk).
  • Is airport shuttle service offered by Riad Shambala?
    Yes, an airport shuttle is available. The charge is EUR 20.00 per vehicle one-way.
  • Is there an onsite casino at Riad Shambala?
    No, this riad doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (9-min drive) are both nearby.
  • What is there to do at Riad Shambala and nearby?
    Riad Shambala has an indoor pool and a garden.

Recent reviews

Exceptional 9.4 From 15 reviews

Exceptional 10.0
Really great staff and good location near the bus station and grand taxis. Heating in the room could be better and a curtain for privacy for the bath tub is needed. Good breakfast, help booking tour and ordering pizza. Breakfast area was really cold.
us7 night trip with friends
Very good 8.0
Comfortable room, good location!
Service was excellent! We enjoyed the complimentary coffee/tea, and there were plenty of nearby bakeries to buy breakfast. The location was great, very walkable and near a metro station. The room was small, but as expected for Paris in this price range. The mattresses were extremely comfortable , and the blackout blinds were a great feature.
Sarah, us4 night trip
Exceptional 10.0
Staff very helpful, rooms spacious and nice top story decks
us2 night family trip
Exceptional 10.0
Comfortable Stay
We enjoyed our stay in Riad Shambala. It is conveniently located in the Medina and only about 15 minutes walk to the Marrakesh center. The courtyard was beautiful and room is comfortable. The staff was very friendly & welcoming, and they offer you moroccan tea whenever you come to the riad. Soufian gave us the map of the medina, showed us how to get to each of the important places and gave his phone number to contact him in case we are lost. Their complementary breakfast was very good. We also had dinner in the riad which was an excellent experience with delicious food in a pleasant and peaceful atmosphere. The only thing I would ask for is little more brighter lambs in the room.
Aboo, us2 night romance trip
Exceptional 10.0
Highly recommend
We loved our stay at this riad. It is a traditional riad and the room was not very spacious, but the service was exceptional and it was a near experience to stay there. The breakfast was fantastic too.
ca4 night romance trip
Exceptional 10.0
Buen servicio! La habitación limpia y confortable
Catalina, co1 night romance trip
Exceptional 10.0
Estupendo Riad
El riad es muy bonito y acogedor. El desayuno variado y bueno. Rachid, que es el chico que te recibe, muy agradable y dispuesto a ayudar en todo momento. Habitación muy bonita y confortable
es3 night family trip
Very good 8.0
Bien. Aunque algo apartado de la plaza Jemma, lugar de referencia para todo ( zoco, ambiente...) está a mas de 30 minutos callejeando x la Medina ( x la noche es recomendable taxi , aun así hay q andar algo xq no pueden entrar a la Medina, x la noche algo inseguro). Desayuno casero y rico. Anfitriones muy agradables, siempre dispuestos a ayudarte , t ofrecen té continuamente cono simbolo de hospitalidad. Cama comodísima y sábanas muy agradables al tacto. Voy a poner peros, no hay bebidas ( salvo agua,) x si t apetece tomar un refresco en la terraza del riad. A la llegada tendrian q poner un par de botillas de agua en la habitación, mas productos de higiene , ta que en toda nuestra estancia apenas nos dieron 2 geles.
es5 night romance trip
Exceptional 10.0
Accueil très chaleureux, Rachid et son collègue ont toujours était bienveillants, prêts à nous offrir le thé, disponibles pour rendre service. Un bain rafraichissant ds la piscince au retour de l'effervescence et de la chaleur de la ville était un régal.
fr2 night trip
Exceptional 10.0
Riad Shambala
La verdad que ha sido 1 estancia maravillosa,la atención muy buena,muy pendientes de nosotros.Recomendable 100% xq está dentro del zoco de la Medina que es la esencia de Marrakech.
Javi, es3 night romance trip

Riad Shambala