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All properties in Valle de Bravo, Mexico, Estado de, Mexico
1 room, 2 adults

El Santuario Resort & Spa, Valle de Bravo, Mexico

4-star4 stars
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200, Mexico

4-star hotel in Valle de Bravo with golf course and spa
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Wellness Area
Great wellness & sports facilities
Room
Room is all right
Value
Value for money could be better

El Santuario Resort & Spa, Valle de Bravo, Mexico

from NZ$263
  • Junior Suite
  • Superior Suite
  • Superior Suite, 2 Double Beds
  • Deluxe Suite

What’s around El Santuario Resort & Spa, Valle de Bravo, Mexico

Landmarks

  • Lake Avandaro - 1 min walk
  • Artisan Market - 5.3 mi / 8.5 km
  • Saint Francis of Assisi Church - 5.9 mi / 9.5 km
  • Central Square - 6.3 mi / 10.1 km
  • Joaquin Arcadio Pagaza Cultural Center - 6.4 mi / 10.3 km
  • Valle de Bravo Archaeological Museum - 6.5 mi / 10.5 km
  • Church of Saint Mary - 6.6 mi / 10.6 km
  • Velo de Novia Waterfalls - 10.2 mi / 16.4 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:30 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Number of spa tubs - 3
  • Tennis lessons on site
  • Skydiving nearby
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 377
  • Conference space size (meters) - 35
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
Facilities
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Private plunge pool
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Santuario. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room.

Dining

Naha - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Santuario Resort & Spa, Valle de Bravo, Mexico’s small print

Also known as

  • El Santuario Resort Residences Valle de Bravo
  • El Santuario Resort & Spa Hotel
  • El Santuario Resort & Spa Valle de Bravo
  • El Santuario Resort & Spa Hotel Valle de Bravo
  • El Santuario Resort Residences
  • El Santuario Residences Valle de Bravo
  • El Santuario Residences
  • El Santuario Resort Valle de Bravo
  • El Santuario Resort
  • El Santuario Valle de Bravo
  • El Santuario
  • El Santuario & Spa Valle Bravo

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for MXN 200 per stay

Buffet breakfast is offered for an extra charge of MXN 300.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for El Santuario Resort & Spa, Valle de Bravo, Mexico

  • Is there a pool at El Santuario Resort & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at El Santuario Resort & Spa?
    Sorry, pets aren't allowed.
  • Is parking offered at El Santuario Resort & Spa?
    Yes, there's free valet parking.
  • What are the check-in and check-out times at El Santuario Resort & Spa?
    You can check in from 3:00 PM to midnight. Check-out time is 11:30 AM.
  • Are there restaurants at or near El Santuario Resort & Spa?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Good 7.6 From 223 reviews

Poor 2.0
Super Priced !!!!
The rooms did not have AC and at night the mosquito bites did not let us rest.
lucia, us2 night romance trip
Poor 2.0
Overpriced hotel!
First impression was good, great welcoming on behalf of the staff. When you get to your room reality doesn’t seem as pictures in website. The room is hot and humid because of the indoor pool, there is no AC! You need to ask for 3 fans in order to sleep at night. Rooms look old and need maintenance. F&B prices are over the top, service in restaurant and room service are very slow although there are plenty of waiters. Staff is nice and are willing to help you, unfortunately this didn’t make our stay any better. Overall the hotel is overpriced, you don’t get what you pay for. The best thing in the hotel is the view. Wouldn’t go back.
mx2 night family trip
Fair 4.0
Nice Hotel HORRIBLE Room
I not often leave reviews specially negative ones but this was an exceptionally bad experience. Arriving at El Santuario is an experience of calm and relaxation, the reception is filled with incense and there is cold tea and apples, the receptionist talked in a calm soothing voice so I was in for the weekend of couples relaxation and connection with each other. When i was escorted to our room the initial experience was good as well, expansive lake view with an indoor mini pool in the room with a chaise lounge next to it ... pretty cool RIGHT? Here goes the WARNING, I will state only facts so you can do with them as you wish. The toilet stall does not close correctly and the door is a thin glass with a wood frame, poorly ventilated or not at all. ( I hated the compact space as well ) Indoor pool is heated to a steaming degree, our room was literally a SAUNA and has no air conditioning. Your choice of heat or mosquitos The windows are hard to open and close and the screen does not properly seal the gap so plenty of mosquitos can share your high end hotel Jr Suite. The bathroom area (toilet, shower and sink) is painted with something that looks like pool or epoxy paint in black that gives the feel of uncleanliness and is some areas was sticky Toilet stall had a foul smell that lingered thru our stay Shower head was filled with calcium so the stream was very wide and hard to enjoy a shower. Room was not made up and dial 0 for no answer!
David, us1 night romance trip
Fair 4.0
Cost not equal to Experience
I booked a room(ROOM 3) with more than 400 USD, but I really regret! Good things: the view from restaurant, the food in the restaurant Bad feeling things: 1.in the room there was no air condition, we called, and after 3~4 hours, they send us a fan. but when it's bed time...I found all the mosquito which enjoyed the fan with us in the rooms are all died on my bed....can you image....and the second morning I found the facility of the door is so bad, that's why all the little animals comes in last night.... 2. no Wifi in our rooms, and this issue we called 3~4 times to reception and they just told us they are working on that, and until check out it not fixed, and no apologize from anyone. 3. the pool in the room is just a pool of water, we have no button to open any function of Jacuzzi or change the water or change the temperature...and the water is so cold that you can't use, so....useless 4. there was a party just outside our room....and it's finished until 9 pm..... check if there is a party or not before you choose the room!!!!!!!!!
xiaofei, mx1 night romance trip
Exceptional 10.0
Beautiful and relaxing hote.
Its a beautiful hotel, where you can enjoy nature and relax. Since the check in you will feel the hospitality of the staff. It has the best views. The room was fantastic, with a small pool in case you don't want to go out. The breakfast and room service was excellent, specially the chilaquiles and coffee.
MARILU, mx1 night romance trip
Good 6.0
old rooms
DANIEL, us1 night romance trip
Very good 8.0
Best hotel in valle
Best hotel in Valle de Bravo, the view is fantastic and the service as well. The suites are nice, we stayed on a junior suite the first night and a garden suite the second. Expensive for the area, but worth it.
MANUEL, mx1 night romance trip
Good 6.0
Overrated, expensive, with a nice view of the lake
Supposedle we had a free bottle of wine which the hotel new nothing about, so my gold member benefits worked for nothing, i also got no late check out when the hotel was pretty much getting empty when we left. Food is extremely expsnesive for what it is, the hotel is very nice, great amenites but the rooms really lack what you pay for, the spa is very good as well, the people and the service are great, but again i have gold member benefits with hotels.com which the hotel knows nothing about, i get nothing when i get there, so i dont understand what the point is, supposledy i got a junior suite, and walking around the hotel i noticed much smaller rooms, but much nicer and quiter, the supposedly junior suite was in the worst possible place of the building, which really disapointed me, if i would have known, i get a smaller room in a much nicer area of the hotel. so overall this place is overrated, expensive, and not in sync with hotels.com. you reserve nice rooms which are located horribly,
mx1 night romance trip
Exceptional 10.0
Grate week end couple trip
Fantastic view, with warm pool inside the room. The food was very good and the attention over expected!! Grate place for couples!
mx1 night romance trip
Exceptional 10.0
Amazing weekend at El Santuario!
We spent one-night at El Santuario hotel and we definitely had a blast since we arrived at the hotel. The venue is fantastic, all rooms have incredible views to the lake and it is such a great place to relax. The spa area is also a must do!
Christophe, mx1 night romance trip

El Santuario Resort & Spa, Valle de Bravo, Mexico

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