Astor Metropole Hotel

Photo gallery for Astor Metropole Hotel

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Outdoor pool
Pool
Balcony
Terrace/patio

Overview of Astor Metropole Hotel

Astor Metropole Hotel

3.5 star property
3.5-star hotel with outdoor pool, near Brisbane Private Hospital

7.4/10 Good

985 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Laundry facilities
Map
193-197 Wickham Terrace, Spring Hill, QLD, 4000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Brisbane Central Business District
  • Brisbane Private Hospital - 2 min walk
  • King George Square - 7 min walk
  • Brisbane City Hall - 7 min walk
  • North Quay - 8 min walk
  • Queen Street Mall - 9 min walk
  • St. Andrew's War Memorial Hospital - 9 min walk
  • Brisbane Customs House - 10 min walk
  • Roma Street Parkland - 10 min walk
  • Eagle Street Pier - 12 min walk
  • Treasury Casino - 13 min walk

Getting around

  • Brisbane Airport (BNE) - 15 min drive
  • Brisbane Central Station - 4 min walk
  • Brisbane Roma Street Station - 10 min walk
  • Brisbane Fortitude Valley Station - 18 min walk

About this property

Astor Metropole Hotel

Astor Metropole Hotel offers a great location, putting you within a 15-minute walk of Queen Street Mall and Roma Street Parkland. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Also, Eagle Street Pier and Treasury Casino are within a 15-minute walk. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (AUD 14.90 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • Beach nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: AUD 200 per stay

Optional extras

  • Early check-in can be arranged for an extra charge of AUD 49 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 69 (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for AUD 25.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 14.90 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Astor Metropole Hotel Spring Hill
Astor Metropole Hotel
Astor Metropole Spring Hill
Astor Metropole
Astor Metropole Hotel Brisbane
Astor Metropole Brisbane
Best Western Brisbane
Astor Metropole Hotel Hotel
Astor Metropole Hotel Spring Hill
Astor Metropole Hotel Hotel Spring Hill

Frequently asked questions

Overall score and ratings

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.9/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Poor

Never again.
The room was absolutely filthy, it had rusty cutlery stuck to the bottom of the draw. The sofa covered in stains. The fridge wasn't working, curtains hanging off the rails. Asked.for another room, marginally better. No-one gave a toss. Should be closed down, very old and tired.
Joanne, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Michelle, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The room was not clean. There was mold in shower. The bins were dirty and a splash of something left on the lid. The pump soap was an odd orange colour which was thick and sticky. Rate this as a 1 not 3.5 stars
Phillip, 1-night romance trip
Verified Wotif guest review

8/10 Very good

This motel is well located at Spring Hill 10 minutes walk from the city centre and all amenities. Really need to upgrade the two lifts, they are so slow.
Michael, 1-night trip
Verified Wotif guest review

10/10 Exceptional

margaret, 1-night trip
Verified Wotif guest review

8/10 Very good

Good value for money
Christine, 1-night family trip
Verified Lastminute guest review

4/10 Fair

The property appears ok from front entrance and is a good location, but entering from the rear carpark to rear of building it is dirty and smells of urine and cigarettes. Elevator needed cleaning! The room had no towels, tissues, tea towels and remote for tv needed new batteries. The guests in two rooms on our floor partied all night swearing, loud music and banging doors. Several complaints to reception - did nothing!! Will not be staying ever again!
Carolyn J, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Neil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Katherine, 1-night romance trip
Verified Expedia guest review

8/10 Very good

william, 1-night trip
Verified Expedia guest review