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Quest Auckland

Front of property – evening/night
In-room dining
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
Shower, free toiletries, hair dryer, towels

Overview of Quest Auckland

Quest Auckland

4.0 star property
4-star aparthotel with bar/lounge, near Sky Tower
8.6 out of 10 Fabulous
8.6/10 Fabulous

857 verified guest reviews

Property highlights

  • Kitchenette
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
The price is NZ$173
Price available on 09/07/2023
363 Queen Street, Auckland, 1
Main amenities
  • 70 smoke-free apartments
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Business centre
  • Terrace
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Kitchenette
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Washer/dryer

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 11 min walk
  • Auckland Ferry Terminal - 18 min walk
  • Spark Arena - 24 min walk
  • Eden Park - 35 min walk
  • Queen Street Shopping District - 1 min drive
  • University of Auckland - 2 min drive
  • Auckland City Hospital - 3 min drive
  • SkyCity Casino - 4 min drive
  • Princes Wharf - 4 min drive
  • Mt. Eden - 4 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland Mt Eden Station - 21 min walk
  • Auckland Grafton Station - 22 min walk
  • Gaunt Street Tram Stop - 20 min walk
  • Daldy Street Tram Stop - 23 min walk
  • Halsey Street Tram Stop - 26 min walk


  • Bite - Brazilian Eatery - 3 min walk
  • Eight at Cordis, Auckland - 4 min walk
  • Seoul Chicken - 4 min walk
  • Tanuki Sushi & Sake Bar - 2 min walk
  • Tanuki's Cave - 2 min walk

About this property

Quest Auckland

Quest Auckland puts you a short five-minute drive from Sky Tower and Auckland Ferry Terminal. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Apartments feature bonuses such as kitchenettes and washers/dryers, along with balconies and iPod docks. The comfortable beds and helpful staff get great marks from fellow travellers.


Chinese (Mandarin), English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed

Property amenities


  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per day

Parking and transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking


  • Fridge
  • Stovetop
  • Microwave
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker


  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: NZD 12 for adults and NZD 12 for children
  • 1 bar


  • Bed sheets provided
  • Rollaway/extra beds: NZD 40.00 per day


  • Partially open bathroom
  • Shower
  • Soap
  • Free toiletries
  • Toilet paper
  • Towels provided
  • Hairdryer
  • Shampoo


  • 32-inch TV with cable service
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace


  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Desk chair


  • Air conditioning


  • No pets allowed


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free local calls
  • Vending machine

Location highlights

  • In the business district

Things to do

  • Fitness facilities nearby (free access)

Safety features

  • Security system
  • Smoke detector
  • Window guards


  • 70 rooms
  • Connecting/adjoining rooms avaliable

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 12 for adults and NZD 12 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 15.0 per day
  • Rollaway beds are available for NZD 40.00 per day


  • Covered self-parking costs NZD 30 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Frequently asked questions

Does Quest Auckland offer free cancellation for a full refund?
Yes, Quest Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quest Auckland?
As of 9 June 2023, prices found for a 1-night stay for 2 adults at Quest Auckland on 9 July 2023 start from NZ$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quest Auckland?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Quest Auckland?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Auckland?
Yes. Self-parking costs NZD 30 per night. On-site parking is limited (max. 1 space per unit).
What are the check-in and check-out times at Quest Auckland?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Does Quest Auckland have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Quest Auckland have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Quest Auckland like?
Quest Auckland is a short 11-minute walk from Sky Tower and 18 minutes' walk from Auckland Ferry Terminal. Our travellers say that the local area is very quiet.







Staff & service




Property conditions & facilities


10/10 Exceptional

Dillon, 6-night trip with friends
Verified guest review

6/10 Good

Good for budget traveller. It's a tired old building and the rooms and bathrooms are overdue to be repainted.
David, 1-night romance trip
Verified Wotif guest review

8/10 Very good

I like the hotel as it was not my first stay. It is clean and safe,== bUT the reception desk did not tell us about the closing when it was a feast happening . and not very helpful by one of the employees referring to one shopping bag in which my >iPad was in. left in the lobby; she was careless. when I asked her to put in the storage.
Ginette, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The room was very clean and we were very comfortable. They told us to organize parking on arrival, rang them few minutes before check-in, got told it was full, but then got 2 parking spaces on arrival for $30 each. All good.
Verified Expedia guest review

8/10 Very good

Balcony and car parking on site was a bonus. Very noisy at night
Richard Bernard, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

everythingwas their that we needed. staff could not have been more helpful. noise even on th 14th floor was an issue not hotls fault that roadworks wee being done outside overnight that week but glazing needs to be thicker.
david, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The front desk staff was extremely helpful and went above and beyond to help us out with our concerns.
Verified Expedia guest review

8/10 Very good

Helpful staff ready to assist with any questions from cleaners to front desk. Liked the provision of coffee for plunger pot. Small kitchenette had everything you need and washing machine/ dryer an added bonus. Only complaint was ceiling fan not working in bathroom and unable to get anyone to fix it because of busy holiday period.
Verified Wotif guest review

10/10 Exceptional

I'm particularly impressed with the friendliness and attitude of the staff here, who did their utmost to ensure a great stay. Thank you!
Verified Expedia guest review

10/10 Exceptional

Great place to stay in Auckland
Room was great! Very spacious with amazing views. Staff was extremely friendly and helpful, specifically Dimple who gave several excellent recommendations for food and attractions. Definitely will stay here again when in Auckland!
Gabriel, 5-night trip
Verified guest review